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Image of Keio Plaza Hotel Tokyo
Image of Keio Plaza Hotel Tokyo
Image of Keio Plaza Hotel Tokyo
Image of Keio Plaza Hotel Tokyo
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1/5

Image of Keio Plaza Hotel Tokyo
Image of Keio Plaza Hotel TokyoImage of Keio Plaza Hotel TokyoImage of Keio Plaza Hotel TokyoImage of Keio Plaza Hotel Tokyo

Safety index

75 out of 100

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Safe area tag

Safe area

Family

Family

Luxury

Luxury

Shopping

Shopping

City

City

Keio Plaza Hotel Tokyo

Rating icon

8.5

Good (4,113 ratings)

Shinjuku, Japan - 

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140 m Shinjuku Mitsui Building

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280 m Shinjuku I Land

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280 m Tokyo Metropolitan Government

Hotel Overview

Keio Plaza Hotel Tokyo, located in the bustling district of Shinjuku, is a prominent destination for travelers. Based on user reviews, it stands out for offering an immersive and comfortable experience in one of Tokyo's most vibrant areas. Guests have shared their varied experiences, highlighting both the strengths and areas of improvement of the hotel.

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Hotel highlights

Location

Cleanliness

Transit

  1. Prime Location: Situated in the heart of Shinjuku, it offers easy access to shopping, dining, and public transport.
  2. Variety of Dining Options: Hosts a range of culinary experiences, catering to diverse tastes and preferences.
  3. Spacious Rooms: Compared to typical accommodations in Tokyo, rooms are noted for being more spacious and comfortable.
  4. Stunning Views: Many rooms offer breathtaking views of Tokyo's skyline, enhancing the stay experience.
  5. Efficient Service: Staff are praised for their professionalism and attentiveness, ensuring a pleasant stay for guests.
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Area for improvement

  1. Pricing: Some guests found the hotel to be on the pricier side, particularly during peak travel seasons.
  2. Aged Facilities: Although well-maintained, parts of the hotel show signs of age, suggesting a need for modernization.
  3. Busy Atmosphere: The hotel's popularity can lead to crowded common areas, which some guests found overwhelming.
  4. Additional Charges: Extra fees for certain amenities, such as the gym or pool, were a point of contention for some visitors.
  5. Internet Connectivity: A few guests reported issues with Wi-Fi speed and connectivity during their stay.

Amenities

Babysitting

Babysitting

Toys/Games

Grocery/Convenience store

Breakfast available

Breakfast available

Air conditioning

Air conditioning

Free WiFi

Parking available

Parking available

Laundry

Laundry

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Related hotel videos

Score icon8.5

RateScore

Total 4,113 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.4

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8.8

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booking

3,168 Reviews

8.4 / 10

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expedia

945 Reviews

8.8 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Transit

Cleanliness

Breakfast

Food

Amenities

Bar

Atmosphere

Business

Bathroom

Restaurant

Sleep

Accessibility

Family

Nightlife

Wi-Fi

Fitness

Nature

Couples

Parking

Kitchen

Air Conditioning

Pool

Entertainment

Gym

Wellness

Location was mentioned 1149 times

5% Negative83% Positive

Reviews based on Location

User image
Theresa E5 months ago

Wow impeccable service!!!! || As soon as our driver pulled up to the hotel, a doorman helped the driver unload our luggage from the trunk. ||Before we even set foot into the lobby a bell woman graciously welcomed us and took our bags from the doorman and walked with us near the front desk. Since all front desk agents were busy helping other guests, another male employee with a tablet helped find our reservations. ||The bell woman then handed me a number to claim my bags while she stood with our luggage off to the side while we waited in line to get checked in. The front desk clerk was also very friendly. ||I was very pleasantly surprised to see how everyone works together to ensure a smooth and effortless check-in process.||We stayed in a room on the 31st floor in the South Tower and the room was decent and included an iron and ironing board and many other things that may came in useful for some guests such as razors, pony tail holders, brush, combs, etc. It’s the little things that count and they definitely did not go unnoticed. ||Our room included breakfast. We had our choice to go to two restaurants and the food was good. Miss the orange rolls from there lol. Only wish the scrambled eggs weren’t as soupy and the bacon was a lot more crispier, but bacon and eggs are prepared differently in Japan. ||I enjoyed looking out the large windows while eating breakfast, watching the world go by and enjoying my time being back in Japan. ||There’s also a little market on the second floor near the restaurants. It was nice to get a few snacks for the room. ||The hotel is in an excellent location. 7-Eleven is across the street and also walking distance from the Tokyo Metropolitan Government Building, Shinjuku Station and tons of great restaurants and shops. ||Will definitely stay here again the next time we return to Tokyo, but would love to stay in the main tower next time.

User image
Carol D5 months ago

This was our first destination in Japan as part of our trip. The service was great at all times. The hotel is very large and the foyer can get very busy. However this did not cause any problems. The hotel is well positioned in a quiet area that is a short walk from Shinjuku station, shopping and restaurants. |The breakfast was outstanding and was by far the best we experienced during our stay in Japan. |The view from our bedroom towards Mount Fuji was fabulous.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

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Total number of rooms 1455

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Number of floors 47

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Number of buildings/towers 2

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Year Built 1971

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

16

Download

50

Upload

44

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Shinjuku Mitsui Building

140 m

Shinjuku I Land

280 m

Tokyo Metropolitan Government

280 m

Shinjuku Sumitomo Building

420 m

Shinjuku Gyoen National Garden

1 km

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Getting around

Tochomae Station

210 m

Shinjuku Station

560 m

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Airports Nearby

Haneda Airport (HND)

19 km

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Restaurants

あるでん亭新宿店

280 m

オールデイダイニング 樹林

210 m

Sizzler

280 m

アートラウンジ デュエット

210 m

喫茶室ルノアール

210 m

Street View

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Daytime safety

79 out of 100

Safe

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Nighttime safety

74 out of 100

Safe

Shinjuku safety index

Safety

Crime

75

Overall Safety Index

Safe

An average rating of the six safety categories

75 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

74

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Physical safety

Risky

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Likelihood of injury due to harmful intent.

lowhigh

47

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Property safety

Risky

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Likelihood of theft.

lowhigh

60

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

91

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

80

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

24

Overall Crime index

Low

An average rating of the crime categories

24 out of 100

Property crime severity

Low

23

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Mugging or robbery  20/100

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Car theft  18/100

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Car break-ins  19/100

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Home break-ins  20/100

Violent crime severity

Low

21

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Physical attacks  22/100

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Racism or religion motivated attacks  25/100

Other crime severity

Low

21

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Insult or harassment in public  27/100

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Corruption or bribery  30/100

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Drug problem  24/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $1.1

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Coffee

$1.1 - $5

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Beer 0.5L

$1.1 - $2.4

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Meal, inexpensive restaurant

$3.8 - $12.5

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Public transport, one-way ticket

$0.9 - $1.9

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Taxi 1km (normal tariff)

$2.4 - $3.4

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Meal for 2 people, mid-range restaurant, three-course

$28.2 - $156.7

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Bottle of mid-range wine

$4.4 - $10

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McMeal at McDonalds

$4.4 - $5.3

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Coke/Pepsi 0.33L

$0.8 - $2

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Public transport, monthly pass

$25.1 - $100.3

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Gasoline (1 liter)

$0.9 - $1.2

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Mobile phone monthly plan

$11.3 - $39.5

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Fitness club, monthly fee

$25 - $81.5

Weather In Shinjuku

°C
°F

Precipitation In Shinjuku

mm
in

Air Quality

Moderate

PM2.517

PM1036

37

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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