RatePunk Logo
icon
Image of Shangri-La Tokyo
Image of Shangri-La Tokyo
Image of Shangri-La Tokyo
Image of Shangri-La Tokyo
icon

1/5

Image of Shangri-La Tokyo
Image of Shangri-La TokyoImage of Shangri-La TokyoImage of Shangri-La TokyoImage of Shangri-La Tokyo

Safety index

76 out of 100

Show All Photos

Safe area tag

Safe area

Business

Business

Family

Family

Luxury

Luxury

Pet-friendly

Spa

Spa

Shopping

Shopping

Boutique

City

City

Shangri-La Tokyo

Rating icon

9.3

Excellent (660 ratings)

Chiyoda, Japan - 

show on map
Location icon

840 m Tokyo International Forum

Location icon

1.33 km Hibiya Park

Location icon

1.33 km Ginza Six

Hotel Overview

Shangri-La Tokyo, situated in Chiyoda, is a popular luxury hotel known for its exceptional service and prime location. Based on user reviews, this hotel distinguishes itself through its elegant ambiance, top-notch facilities, and dedicated staff, aiming to provide a memorable experience for every guest.

Thumbs up icon

Hotel highlights

Location

Bar

Breakfast

  1. Exceptional Service: Guests consistently praise the attentive and personalized service, highlighting staff members who go above and beyond.
  2. Prime Location: Its location is highly valued for easy access to local attractions and public transport.
  3. Luxurious Rooms: Reviewers often mention the luxurious and spacious rooms, equipped with modern amenities and offering stunning city views.
  4. Gourmet Dining: The hotel's dining options receive high marks for quality, variety, and the exquisite culinary experiences they provide.
  5. Wellness Facilities: The wellness facilities, including the spa and fitness center, are appreciated for their quality and the relaxation they offer.
Thumbs down icon

Area for improvement

  1. Price: Some guests find the hotel to be on the pricier side, making it a consideration for those on a tighter budget.
  2. Busy Lobby: At times, the hotel lobby can become quite crowded, which may detract from the overall experience for some visitors.
  3. Room Availability: High demand can sometimes make it difficult to book preferred room types or secure a reservation at desired times.
  4. Internet Connectivity: A few guests have reported issues with the reliability and speed of the Wi-Fi connection in their rooms.
  5. Food Choices for Special Diets: While the dining options are generally praised, some guests with specific dietary requirements have mentioned a lack of variety that caters to their needs.

Amenities

Babysitting

Babysitting

Extra beds/cribs

Toys/Games

Breakfast available

Breakfast available

Pool

Spa

Spa

Hot Tub

Pet friendly

Pet friendly

Youtube Icon

Related hotel videos

Score icon9.3

RateScore

Total 660 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

9.1

Icon

9.4

Icon

booking

186 Reviews

9.1 / 10

Icon

expedia

474 Reviews

9.4 / 10

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

200+ People Are Talking

Bar

Location

Breakfast

Amenities

Food

Transit

Atmosphere

Restaurant

Cleanliness

Bathroom

Fitness

Sleep

Nightlife

Accessibility

Wellness

Gym

Business

Family

Couples

Spa

Pool

Nature

Entertainment

Parking

Wi-Fi

Kitchen

Hot Tub

Pets

Air Conditioning

Bar was mentioned 226 times

21% Negative65% Positive

Reviews based on Bar

User image
Colette G6 months ago

This is a 5-star hotel with service to match! Our room was spacious, beautifully appointed and very clean. As we were celebrating our 30th anniversary, the hotel surprised us with a bottle of champagne in our room. The breakfast buffet in the lobby lounge was very good and the service was excellent. Definitely go there for the view!||Concierge was very helpful and gave us good recommendations as well as reservations for dinner. We found that all the staff members were very attentive with a high level of customer service. ||We used the hotel’s "meet and greet" service and this was invaluable. We took the Narita Express train and when we got off at Tokyo Station, the hotel representative was standing right on the platform. She escorted us out of the station and across to the hotel. Without this, we probably would have gotten lost in the massive station. ||Although this hotel is located in Tokyo’s business district, we liked the fact that it is quiet in the evenings. There are numerous metro and train stations within a short walk, so it is very easy to get to the hot spots (like Shibiya, Shinjuku etc). ||An excellent stay!

User image
Henri Hugo4 months ago
5/5Google icon

Fantastic hotel, great lobby bar and fantastic location. The views on the upper floors are absolutely stunning. The staff where amazing helpful with help regarding shopping locations and someone to help me on the Shinkansen when I left was an amazing touch.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

Bullet point

Total number of rooms 200

Bullet point

Year Built 100

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

19

Download

118

Upload

100

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Tokyo International Forum

840 m

Hibiya Park

1.33 km

Ginza Six

1.33 km

Kabuki-za Theatre

1 km

Tokyo Imperial Palace

1 km

icon

Getting around

Tokyo Station

Nearby

Otemachi Station

210 m

icon

Airports Nearby

Narita Intl. Airport (NRT)

31 km

icon

Restaurants

ザ・ロビーラウンジ

Nearby

梅もと

Nearby

Sarabeth's

Nearby

京橋千疋屋大丸東京店

Nearby

鼎泰豊

Nearby

Street View

Icon

Daytime safety

79 out of 100

Safe

Icon

Nighttime safety

74 out of 100

Safe

Chiyoda safety index

Safety

Crime

76

Overall Safety Index

Safe

An average rating of the six safety categories

76 out of 100

Icon

Women safety

Safe

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

76

Icon

Physical safety

Risky

Info icon

Likelihood of injury due to harmful intent.

lowhigh

48

Icon

Property safety

Safe

Info icon

Likelihood of theft.

lowhigh

63

Icon

Political safety

Very Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

93

Icon

LGBTQ safety

Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

77

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

24

Overall Crime index

Low

An average rating of the crime categories

24 out of 100

Property crime severity

Low

23

Crime category icon

Mugging or robbery  20/100

Crime category icon

Car theft  18/100

Crime category icon

Car break-ins  19/100

Crime category icon

Home break-ins  20/100

Violent crime severity

Low

21

Crime category icon

Physical attacks  22/100

Crime category icon

Racism or religion motivated attacks  25/100

Other crime severity

Low

21

Crime category icon

Insult or harassment in public  27/100

Crime category icon

Corruption or bribery  30/100

Crime category icon

Drug problem  24/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.5 - $1.1

icon

Coffee

$1.1 - $5

icon

Beer 0.5L

$1.1 - $2.4

icon

Meal, inexpensive restaurant

$3.8 - $12.5

icon

Public transport, one-way ticket

$0.9 - $1.9

icon

Taxi 1km (normal tariff)

$2.4 - $3.4

icon

Meal for 2 people, mid-range restaurant, three-course

$28.2 - $156.7

icon

Bottle of mid-range wine

$4.4 - $10

icon

McMeal at McDonalds

$4.4 - $5.3

icon

Coke/Pepsi 0.33L

$0.8 - $2

icon

Public transport, monthly pass

$25.1 - $100.3

icon

Gasoline (1 liter)

$0.9 - $1.2

icon

Mobile phone monthly plan

$11.3 - $39.5

icon

Fitness club, monthly fee

$25 - $81.5

Weather In Chiyoda

°C
°F

Precipitation In Chiyoda

mm
in

Air Quality

Moderate

PM2.517

PM1036

37

Slider marker

Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

traffic icons

Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

Our Recent Articles