RatePunk Logo
icon
Image of Tokyo Marriott Hotel
Image of Tokyo Marriott Hotel
Image of Tokyo Marriott Hotel
Image of Tokyo Marriott Hotel
icon

1/5

Image of Tokyo Marriott Hotel
Image of Tokyo Marriott HotelImage of Tokyo Marriott HotelImage of Tokyo Marriott HotelImage of Tokyo Marriott Hotel

Safety index

79 out of 100

Show All Photos

Safe area tag

Safe area

Business

Business

Family

Family

Luxury

Luxury

City

City

Tokyo Marriott Hotel

Rating icon

8.5

Good (395 ratings)

Shinagawa, Japan - 

show on map
Location icon

1.5 km Keio University

Location icon

2.5 km Tokyo Tower

Location icon

2.5 km Roppongi Hills

Hotel Overview

Tokyo Marriott Hotel in Shinagawa is a well-regarded accommodation choice among travelers. It is known for its sophisticated blend of comfort, luxury, and excellent customer service, providing a memorable stay for guests.

Thumbs up icon

Hotel highlights

Breakfast

Location

Bar

  1. Location: Highly appreciated for its convenient location, close to public transport and attractions.
  2. Rooms: Spacious and clean rooms with modern amenities, offering a comfortable stay.
  3. Staff Service: Attentive and professional staff, praised for their exceptional service and hospitality.
  4. Facilities: Excellent facilities including fitness center and dining options, enhancing the stay experience.
  5. View: Guests often rave about the stunning views from their rooms, adding a special touch to their stay.
Thumbs down icon

Area for improvement

  1. Price: Some guests find the hotel to be on the pricier side, affecting overall value for money.
  2. Food Options: Limited variety in food options, especially for guests with dietary restrictions.
  3. WiFi: Inconsistent WiFi connectivity in some areas of the hotel, causing inconvenience.
  4. Room Availability: Difficulty in booking preferred rooms during peak seasons, leading to dissatisfaction.
  5. Noise Level: Noise from surrounding areas can sometimes penetrate the rooms, disturbing the peace.

Amenities

Extra beds/cribs

Grocery/Convenience store

Breakfast available

Breakfast available

Parking available

Parking available

Air conditioning

Air conditioning

Free WiFi

Laundry

Laundry

Gym

Gym

Youtube Icon

Related hotel videos

Score icon8.5

RateScore

Total 395 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.0

Icon

8.6

Icon

booking

77 Reviews

8.0 / 10

Icon

expedia

318 Reviews

8.6 / 10

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

200+ People Are Talking

Location

Transit

Breakfast

Bar

Food

Restaurant

Cleanliness

Atmosphere

Amenities

Business

Sleep

Bathroom

Accessibility

Fitness

Gym

Family

Couples

Nightlife

Wi-Fi

Kitchen

Nature

Parking

Pool

Entertainment

Air Conditioning

Wellness

Spa

Location was mentioned 307 times

17% Negative58% Positive

Reviews based on Location

User image
Kraisan C7 months ago

The Tokyo Marriott Hotel has long been our haven in the bustling metropolis, earning the title of our preferred choice in Tokyo and our most-visited hotel across Japan. It stands as a paragon of urban tranquility, a consistent reminder of why we return.||||😍 So Good:||Buffet Breakfast: A veritable feast offering a medley of local and global flavors to start the day.||Suite Comfort: Expansive and serene, the suites boast deep soaking tubs and an array of thoughtful amenities.||Club Lounge Excellence: The Club Lounge delights with its array of fine food and beverages.||🤟Attentive Staff: Every need is met with a smile, reflecting the hotel's commitment to guest satisfaction.||||🙁 Not So OK:||🚌Shuttle Service: While complimentary, the shuttle can be a waiting game during peak times.||||👌 Just OK:||Off-Center Location: Requires strategic planning to access Tokyo’s bustling center.||👴Time's Imprint: There's charm in its character, though a modern makeover is due in spots.||||💡 Tips and Recommendation:||Loyalty Luxuries: Leverage the Marriott Bonvoy program for additional benefits.||Concierge Insight: Rely on concierge expertise for local guidance and logistical needs like airport luggage transfer.||Gotenyama Garden: Embrace tranquility and beauty in Gotenyama Garden, an urban oasis perfect for capturing the essence of Tokyo's seasons.||||💖 Conclusion:||Our choice of the Tokyo Marriott is beyond a mere preference; it's about the value it brings to our travels. Words may fall short in capturing its full allure, but the experience awaits to speak for itself. We hope it becomes a cherished part of your journey as it is in ours.

User image
Travele958 months ago

We stayed at the Tokyo Marriott for 8 nights and it was wonderful and very pleased with the service from the Front Office team as well as the Executive lounge team.||My first Tokyo trip with my daughter, at first we were surprised that the hotel was in Shinagawa. because we arrived late and didn't know the area we took an airport limousine and it took us straight to the hotel , it was very convenient.||We learned and found out how to get around everyday there and we took the Metro every day from Shinagawa and it was very easy. We took the shuttle from the hotel as well and walked back and forth to the Shinagawa station and it was a very short walk if you like the fresh air.||The check in/check out were very smooth and the FO agents and the team were s very friendly, professional and always willing to help.|I would like to recognize agents: Dahal Sanchita, Shrestha Abhimanyu, Sijan, Abhi,Bishal,Bino,Yuka Excellent services team :)||The hotel was near the beautiful park and very close to Shinagawa Shrine, room was very big, nice furniture and spotless clean. I loved the shower, it was strong and good pressure, it was nice after the long explored day and it was a bonus with nice tea and Nespresso coffee in the morning.||The bell desk agents are always smiling and the Executive lounge team are excellent as well.||Thanks again to all the agents at Tokyo Marriott that I was in touch with excellent services that made our trip smooth and memorable while we were away from home .||We will be back to see you again :)|

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

Bullet point

Total number of rooms 249

Bullet point

Number of floors 26

Bullet point

Number of buildings/towers 1

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

14

Download

80

Upload

74

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Keio University

1.5 km

Tokyo Tower

2.5 km

Roppongi Hills

2.5 km

DiverCity Tokyo Plaza

4.5 km

Rainbow Bridge

5 km

icon

Getting around

Kitashinagawa Station

280 m

Takanawadai Station

1.26 km

icon

Airports Nearby

Narita Intl. Airport (NRT)

34 km

icon

Restaurants

丸亀製麺品川店

490 m

くら寿司品川駅前店

560 m

中華そば 和渦 TOKYO

280 m

ラウンジ&ダイニング G

280 m

Executive Lounge

210 m

Street View

Icon

Daytime safety

79 out of 100

Safe

Icon

Nighttime safety

73 out of 100

Safe

Shinagawa safety index

Safety

Crime

79

Overall Safety Index

Safe

An average rating of the six safety categories

79 out of 100

Icon

Women safety

Safe

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

70

Icon

Physical safety

Risky

Info icon

Likelihood of injury due to harmful intent.

lowhigh

60

Icon

Property safety

Safe

Info icon

Likelihood of theft.

lowhigh

74

Icon

Political safety

Very Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

93

Icon

LGBTQ safety

Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

79

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

24

Overall Crime index

Low

An average rating of the crime categories

24 out of 100

Property crime severity

Low

23

Crime category icon

Mugging or robbery  20/100

Crime category icon

Car theft  18/100

Crime category icon

Car break-ins  19/100

Crime category icon

Home break-ins  20/100

Violent crime severity

Low

21

Crime category icon

Physical attacks  23/100

Crime category icon

Racism or religion motivated attacks  25/100

Other crime severity

Low

21

Crime category icon

Insult or harassment in public  27/100

Crime category icon

Corruption or bribery  30/100

Crime category icon

Drug problem  24/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.5 - $1.1

icon

Coffee

$1.1 - $4.9

icon

Beer 0.5L

$1 - $2.5

icon

Meal, inexpensive restaurant

$4.3 - $12.3

icon

Public transport, one-way ticket

$0.9 - $1.8

icon

Taxi 1km (normal tariff)

$2.4 - $3.4

icon

Meal for 2 people, mid-range restaurant, three-course

$30.6 - $153.2

icon

Bottle of mid-range wine

$4.9 - $12.3

icon

McMeal at McDonalds

$4.3 - $5.5

icon

Coke/Pepsi 0.33L

$0.7 - $2.1

icon

Public transport, monthly pass

$25.7 - $108.3

icon

Gasoline (1 liter)

$0.9 - $1.2

icon

Mobile phone monthly plan

$12.1 - $42.9

icon

Fitness club, monthly fee

$24.5 - $85.8

Weather In Shinagawa

°C
°F

Precipitation In Shinagawa

mm
in

Air Quality

Moderate

PM2.517

PM1036

37

Slider marker

Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

water icons

Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

traffic icons

Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 12:00

Children welcome

No pets, service animals welcome

Our Recent Articles