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Image of Tokyu Stay Shinjuku Eastside
Image of Tokyu Stay Shinjuku Eastside
Image of Tokyu Stay Shinjuku Eastside
Image of Tokyu Stay Shinjuku Eastside
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1/5

Image of Tokyu Stay Shinjuku Eastside
Image of Tokyu Stay Shinjuku EastsideImage of Tokyu Stay Shinjuku EastsideImage of Tokyu Stay Shinjuku EastsideImage of Tokyu Stay Shinjuku Eastside

Safety index

79 out of 100

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Safe area tag

Safe area

Business

Tokyu Stay Shinjuku Eastside

Rating icon

8.8

Good (3,078 ratings)

Shinjuku, Japan - 

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630 m Isetan Department Store Shinjuku

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1.12 km Shinjuku Gyoen National Garden

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1.5 km Tokyo Metropolitan Government

Hotel Overview

Tokyu Stay Shinjuku Eastside is a well-regarded hotel in Tokyo, known for its strategic location and attentive services. Based on user reviews, it offers a blend of convenience and comfort for both business and leisure travelers.

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Hotel highlights

Location

Bathroom

Cleanliness

  1. Strategic Location: Centrally located with easy access to public transport and major tourist attractions.
  2. Spacious Rooms: Guests appreciate the larger than average room sizes, providing a comfortable stay.
  3. Efficient Staff: The hotel staff is praised for being friendly, professional, and willing to go the extra mile for guests.
  4. Well-Equipped Rooms: Rooms are equipped with useful amenities, catering to both short and extended stays.
  5. Cleanliness: High standards of cleanliness throughout the hotel ensure a pleasant environment.
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Area for improvement

  1. Price: Some guests feel the hotel's rates are on the pricier side, especially during peak seasons.
  2. Breakfast Selection: The breakfast variety is considered limited by some, lacking options for diverse dietary needs.
  3. Internet Speed: While Wi-Fi is available, a few guests have reported slower internet speeds than expected.
  4. Noise Insulation: Soundproofing between rooms could be improved, as some guests have mentioned being able to hear noise from adjacent rooms.
  5. Reservation Flexibility: A few guests have experienced difficulty with changing or cancelling reservations, finding the policy inflexible.

Amenities

Microwave

Breakfast available

Breakfast available

Laundry

Laundry

Free WiFi

Air conditioning

Air conditioning

Business services

Business services

24/7 front desk

24/7 front desk

Available in some public areas: Free WiFi

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Related hotel videos

Score icon8.8

RateScore

Total 3,078 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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9.0

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booking

2,890 Reviews

8.8 / 10

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expedia

188 Reviews

9.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Bathroom

Cleanliness

Kitchen

Transit

Breakfast

Sleep

Amenities

Atmosphere

Accessibility

Restaurant

Entertainment

Business

Location was mentioned 54 times

15% Negative67% Positive

Reviews based on Location

User image
Ryan Chua5 months ago
5/5Google icon

We chose this hotel due to its location. There are multiple points on getting on the world class public transportation system in Tokyo. The staff were very helpful during our stay here. Our room, a comfort double with a table, was on the small side which is not unusual in Japan. The bed was comfortable but I wish the pillow was a bit more fluffy. It was too thin in my opinion. It was good to have a washing machine in the room. After 9 days in Japan we definitely needed to do laundry. Use Google translate camera mode to understand the instructions.

User image
A J3 months ago
2/5Google icon

This just feels like a budget hotel in everyway and although it is cheaper than some for the area but you can definitely get a better experience and better value elsewhere. We stayed at their sister hotel on our last visit which was fantastic but this location suited us better so we decided to try it this trip. The location is great, easy access to trains and a short walk to amazing restaurants and all the sites in shinjuku. There was also a washing machine with built in dryer in the room which was really handy. Though that's the only positives I had. The staff were OK it wasn't the most friendly of welcomes and then when I did need some assistance the desk was unattended. Upon check in we arrived at our hotel floor to find two massive stains on the carpet alongside other guests rubbish piled up through the corridor to our room. This was a daily occurrence as it appeared the cleaner had to sort through from recycling and general waste. That is not a great first impression and if that's required why not just put a recycling bin in the room? The bed was not very comfortable and similar to other reviews on here we had issues with the pillow but just purchased some additional pillows from Muji for our stay. Rooms were also not cleaned during the stay only new towels and rubbish removal upon request so ultimately even for a budget hotel I don't think it was worth it.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 208

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

10

Download

117

Upload

109

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Isetan Department Store Shinjuku

630 m

Shinjuku Gyoen National Garden

1.12 km

Tokyo Metropolitan Government

1.5 km

Waseda University

2 km

Meiji Jingu Shrine

2.5 km

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Getting around

Higashi-shinjuku Station

140 m

Seibu-Shinjuku Station

770 m

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Airports Nearby

Haneda Airport (HND)

26 km

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Restaurants

マクドナルド

140 m

THE SMOKIST COFFEE 東新宿店

140 m

カレーハウスCoCo壱番屋

140 m

Tully's Coffee

Nearby

松屋

140 m

Street View

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Daytime safety

79 out of 100

Safe

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Nighttime safety

74 out of 100

Safe

Shinjuku safety index

Safety

Crime

79

Overall Safety Index

Safe

An average rating of the six safety categories

79 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

64

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

67

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Property safety

Safe

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Likelihood of theft.

lowhigh

73

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

94

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

76

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

24

Overall Crime index

Low

An average rating of the crime categories

24 out of 100

Property crime severity

Low

23

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Mugging or robbery  20/100

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Car theft  18/100

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Car break-ins  19/100

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Home break-ins  20/100

Violent crime severity

Low

21

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Physical attacks  22/100

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Racism or religion motivated attacks  25/100

Other crime severity

Low

21

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Insult or harassment in public  27/100

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Corruption or bribery  30/100

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Drug problem  24/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $1.1

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Coffee

$1.1 - $5

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Beer 0.5L

$1.1 - $2.4

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Meal, inexpensive restaurant

$3.8 - $12.5

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Public transport, one-way ticket

$0.9 - $1.9

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Taxi 1km (normal tariff)

$2.4 - $3.4

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Meal for 2 people, mid-range restaurant, three-course

$28.2 - $156.7

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Bottle of mid-range wine

$4.4 - $10

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McMeal at McDonalds

$4.4 - $5.3

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Coke/Pepsi 0.33L

$0.8 - $2

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Public transport, monthly pass

$25.1 - $100.3

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Gasoline (1 liter)

$0.9 - $1.2

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Mobile phone monthly plan

$11.3 - $39.5

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Fitness club, monthly fee

$25 - $81.5

Weather In Shinjuku

°C
°F

Precipitation In Shinjuku

mm
in

Air Quality

Moderate

PM2.517

PM1036

37

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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