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Image of Swiss Lenana Mount Hotel
Image of Swiss Lenana Mount Hotel
Image of Swiss Lenana Mount Hotel
Image of Swiss Lenana Mount Hotel
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1/5

Image of Swiss Lenana Mount Hotel
Image of Swiss Lenana Mount HotelImage of Swiss Lenana Mount HotelImage of Swiss Lenana Mount HotelImage of Swiss Lenana Mount Hotel

Safety index

47 out of 100

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Business

Spa

Swiss Lenana Mount Hotel

Rating icon

7.6

Fair (934 ratings)

Nairobi, Kenya - 

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910 m Nairobi Hospital

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1.5 km Yaya Centre

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2 km Kenyatta International Convention Centre

Hotel Overview

Swiss Lenana Mount Hotel, located in the heart of Nairobi, is a popular destination for both business and leisure travelers. According to user reviews, this hotel offers a mix of experiences ranging from high-quality services to areas that may need improvement. The perception of the hotel varies among guests, with many praising its convenient location and amenities, while others point out certain aspects that could enhance their stay.

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Hotel highlights

Atmosphere

Food

Breakfast

  1. Convenient Location: Situated in a prime area, making it easy for guests to access various city attractions and business centers.
  2. Helpful Staff: Many reviews commend the friendly and accommodating hotel staff who go above and beyond to assist guests.
  3. Quality of Rooms: Guests appreciate the cleanliness and comfort of the rooms, highlighting the good maintenance and amenities provided.
  4. Food Variety: The hotel is praised for its wide range of food options, catering to different tastes and dietary requirements.
  5. Amenities: The availability of amenities such as a swimming pool, gym, and Wi-Fi is highlighted as a positive aspect of staying at this hotel.
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Area for improvement

Bathroom

  1. Price Point: Some guests feel that the hotel's pricing is on the higher side compared to the value received.
  2. Soundproofing Issues: A few reviews mention problems with noise levels, suggesting a need for better soundproofing in rooms.
  3. Occasional Service Delays: There are reports of delays in services such as check-in, room service, and housekeeping.
  4. Internet Connectivity: Despite the availability of Wi-Fi, some guests have experienced issues with internet stability and speed.
  5. Outdated Facilities: A number of guests have pointed out that certain areas of the hotel appear to be outdated and could benefit from renovation.

Amenities

Pool

Breakfast available

Breakfast available

Spa

Free WiFi

Restaurant

Bar

Room service

Room service

Gym

Gym

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Related hotel videos

Score icon7.6

RateScore

Total 934 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.6

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7.8

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booking

724 Reviews

7.6 / 10

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expedia

210 Reviews

7.8 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Food

Atmosphere

Breakfast

Cleanliness

Business

Amenities

Location

Sleep

Restaurant

Bathroom

Fitness

Bar

Wi-Fi

Pool

Wellness

Accessibility

Spa

Parking

Transit

Nature

Family

Air Conditioning

Food was mentioned 83 times

25% Negative69% Positive

Reviews based on Food

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Richard Baines2 years ago
3/5Google icon

Good location for the centre and Upper Hill business districts. Pleasant common spaces and restaurant. Really nice staff but it did not have everything it advertises. Like no bar, very limited and unreliable soft drinks. On the plus side they cater for a lot of Chinese workers so they have a good range of Chinese food to offer in addition to local dishes and Indian. Always good. Room was great. Comfy bed good space for working and sitting. Good bathroom. My room had a corner floor to ceiling window with several large cracks. One, covered with a carpet tile, actually flexed with pressure! Check out your room before unpacking. Cleaning service is daily. They did a really good job.

User image
eliza wanjiku1 year ago
1/5Google icon

I was there on Valentine’s Day and what we paid was not worth on what we got, the food was cold the soup was baaad,we ordered food and took age’s and after a long wait we were told what we ordered it’s not available,the service was bad,the only good thing there,was the setting.was there under the name Elizabeth

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 140

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Number of floors 10

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Number of buildings/towers 1

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Year Built 2016

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

10

Download

34

Upload

38

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Nairobi Hospital

910 m

Yaya Centre

1.5 km

Kenyatta International Convention Centre

2 km

The Sarit Centre

2.5 km

University of Nairobi

3 km

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Getting around

Nairobi Station

10 km

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Airports Nearby

Jomo Kenyatta Intl. Airport (NBO)

10 km

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Restaurants

Artcaffe

Nearby

Java House

910 m

The Daily Café & Bistro

840 m

Java Upper Hill

490 m

Lava Latte

910 m

Street View

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Daytime safety

61 out of 100

Safe

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Nighttime safety

27 out of 100

Unsafe

Nairobi safety index

Safety

Crime

47

Overall Safety Index

Risky

An average rating of the six safety categories

47 out of 100

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Women safety

Unsafe

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Likelihood of inappropriate behavior against women.

lowhigh

39

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Physical safety

Risky

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Likelihood of injury due to harmful intent.

lowhigh

47

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

26

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Political safety

Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

24

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

46

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

97

59

Overall Crime index

Moderate

An average rating of the crime categories

59 out of 100

Property crime severity

High

63

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Mugging or robbery  67/100

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Car theft  50/100

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Car break-ins  60/100

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Home break-ins  54/100

Violent crime severity

High

65

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Physical attacks  55/100

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Racism or religion motivated attacks  29/100

Other crime severity

High

69

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Insult or harassment in public  45/100

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Corruption or bribery  89/100

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Drug problem  54/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $1

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Coffee

$1.3 - $3.2

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Beer 0.5L

$1.2 - $2.2

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Meal, inexpensive restaurant

$1.9 - $9.6

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Public transport, one-way ticket

$0.4 - $0.6

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Taxi 1km (normal tariff)

$0.6 - $1.9

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Meal for 2 people, mid-range restaurant, three-course

$16.1 - $55.7

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Bottle of mid-range wine

$5.1 - $19.3

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McMeal at McDonalds

$3.2 - $6.4

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Coke/Pepsi 0.33L

$0.3 - $1.3

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Public transport, monthly pass

$19.3 - $38.5

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Gasoline (1 liter)

$1.2 - $1.4

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Mobile phone monthly plan

$6.4 - $16.1

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Fitness club, monthly fee

$22.5 - $64.2

Weather In Nairobi

°C
°F

Precipitation In Nairobi

mm
in

Air Quality

Unhealthy

PM2.517

PM1033

69

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Good

Water quality is satisfactory. Slight deviations may be noticed.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 12:00

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Check out until 11:00

Children welcome

No pets

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