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Image of Grand Hyatt Seoul
Image of Grand Hyatt Seoul
Image of Grand Hyatt Seoul
Image of Grand Hyatt Seoul
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1/5

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Safe area

Business

Business

Luxury

Luxury

Spa

Spa

Shopping

Shopping

Grand Hyatt Seoul

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8.2

Good (2,529 ratings)

Seoul, South Korea - 

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560 m Leeum Samsung Museum of Art

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700 m Itawon Street

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1 km N Seoul Tower

Hotel Overview

Grand Hyatt Seoul is a popular hotel that has garnered mixed reviews from its visitors. While many guests have praised its offerings, some aspects of their stay did not meet their expectations. Overall, it's a destination that offers both delightful surprises and areas for improvement.

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Hotel highlights

Amenities

Food

Location

  1. Stunning Views: The hotel boasts breathtaking views of the city, offering a scenic backdrop that enhances the stay experience.
  2. Luxurious Amenities: Guests have complimented the quality and variety of amenities available, from the well-equipped gym to the relaxing spa facilities.
  3. Exceptional Service: The staff's professionalism and attentiveness have been highlighted as a standout feature, making guests feel welcomed and valued.
  4. Diverse Dining Options: The hotel offers a range of dining experiences, catering to various tastes and preferences with high-quality food.
  5. Convenient Location: Its central location is praised for being convenient, allowing easy access to local attractions and transport options.
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Area for improvement

Bathroom

Entertainment

  1. Inconsistent Room Quality: Some guests have reported variability in room quality, with certain rooms not meeting the expected standards of comfort or cleanliness.
  2. High Prices: Many reviewers have noted that the hotel's services and accommodations can be quite expensive, impacting the overall value for money.
  3. Noisy Environments: Due to its central location and popular nearby attractions, some guests have experienced noise disturbances during their stay.
  4. Complex Navigation: The hotel's layout has been described as confusing by some, making it difficult to navigate for first-time visitors.
  5. Limited Pool Access: The availability of the pool has been a point of criticism, with some guests disappointed by restricted access or overcrowding issues.

Amenities

Tennis court

Extra beds/cribs

Breakfast available

Breakfast available

Spa

Spa

Pool

Free WiFi

Parking available

Parking available

Gym

Gym

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Related hotel videos

Score icon8.2

RateScore

Total 2,529 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.0

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8.6

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booking

1,549 Reviews

8.0 / 10

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expedia

980 Reviews

8.6 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Amenities

Food

Location

Bar

Breakfast

Atmosphere

Fitness

Cleanliness

Nature

Nightlife

Pool

Parking

Sleep

Bathroom

Restaurant

Business

Couples

Family

Accessibility

Transit

Wellness

Spa

Gym

Air Conditioning

Kitchen

Entertainment

Wi-Fi

Amenities was mentioned 436 times

11% Negative78% Positive

Reviews based on Amenities

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Vincent L5 months ago

Best location! You can see Namsan tower and Ha river view all day! Wonderful club lounge breakfast buffet. Sams quality as normal hotel buffet. You can have snack, beverage and coffee all day long until 8pm. Also, light dinner with complimentary wine for dinner time. Best spa and gym facility I'm Seoul. Admission ticket is ₩65,000 but I was free because of Hyatt membership! It is include swimming pool too. They have ice link at balcony of swimming pool with million dollar view. Staff at ice link was incredibly friendly. They tied skate for my children! Perfect place for holiday season!

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GodfreyMa5 months ago

I can't believe this hotel opened in 1978; it's exceptionally well-maintained, with barely any visible signs of the years gone by. ||The accommodation experience was incredibly satisfying. As a Goloballist, the comprehensive service from the hotel was evident from the moment I entered. Despite the holiday rush and peak check-in times, the lobby on the first floor was bustling with guests and luggage. After identifying myself to the concierge, I was directly escorted to the Grand Club on the LL floor to complete the check-in process. Here, I met Amber, who had been assisting me through emails. Throughout my five-day stay, I felt the enthusiastic assistance from the hotel staff, and I particularly want to express my gratitude to the following three individuals:||First, thank you to Amber from the Grand Club. After my reservation, she patiently responded to multiple emails, answered various questions, and made an effort to fulfill all my requests, providing a smoother CI experience and a satisfying stay for me and my friends.||Next, gratitude to Joy from the Grand Club. She recognized and remembered our preferences, offering assistance multiple times, enhancing our convenience and care during the stay.||Lastly, appreciation to Roy Nam from the concierge. On my last night (29th December), I accidentally left belongings in a Kakao T taxi. Due to account issues, I couldn't contact the driver directly. Roy, through various efforts, spent over forty minutes and finally managed to contact the driver, ensuring the return of my lost items. Without Roy's help, this Seoul trip might have ended sadly, but thankfully, he was there! Truly thankful for his assistance!||In summary, this hotel maintains a level of quality that even surpasses other hotels in the Hyatt group, strengthening my confidence and positive impression of Hyatt properties. It ensures that I will prioritize Hyatt group hotels wherever I am on the planet. If I return to Seoul, this hotel will undoubtedly be my first choice!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

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Total number of rooms 616

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Number of floors 20

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

4

Download

228

Upload

121

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Leeum Samsung Museum of Art

560 m

Itawon Street

700 m

N Seoul Tower

1 km

Namdaemun Market

2 km

Myeongdong Street

2.5 km

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Getting around

Seoul Station

5 km

Itaewon Station

770 m

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Airports Nearby

Incheon Intl. Airport (ICN)

30 km

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Restaurants

Grand Club

Nearby

테판

280 m

Poolside Barbeque

280 m

라쿠치나

Nearby

테라스

Nearby

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $1.7

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Coffee

$2.7 - $4.6

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Beer 0.5L

$1.7 - $4.1

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Meal, inexpensive restaurant

$4.8 - $12.3

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Public transport, one-way ticket

$0.9 - $1

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Taxi 1km (normal tariff)

$0.5 - $1

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Meal for 2 people, mid-range restaurant, three-course

$25.7 - $82.1

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Bottle of mid-range wine

$10.3 - $27.4

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McMeal at McDonalds

$4.8 - $6.2

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Coke/Pepsi 0.33L

$1 - $2.3

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Public transport, monthly pass

$37.6 - $44.5

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Gasoline (1 liter)

$1.1 - $1.4

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Mobile phone monthly plan

$24 - $54.8

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Fitness club, monthly fee

$20.5 - $102.7

Weather In Seoul

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°F

Precipitation In Seoul

mm
in

Air Quality

Unhealthy

PM2.526

PM1048

66

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets

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