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Image of Lotte Hotel Seoul
Image of Lotte Hotel Seoul
Image of Lotte Hotel Seoul
Image of Lotte Hotel Seoul
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1/5

Image of Lotte Hotel Seoul
Image of Lotte Hotel SeoulImage of Lotte Hotel SeoulImage of Lotte Hotel SeoulImage of Lotte Hotel Seoul

Safety index

75 out of 100

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Safe area tag

Safe area

Business

Golf

Luxury

Spa

Shopping

Lotte Hotel Seoul

Rating icon

8.9

Good (20,131 ratings)

Seoul, South Korea - 

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210 m Lotte Department Store

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350 m Myeongdong Street

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420 m Seoul City Hall

Hotel Overview

Lotte Hotel Seoul is recognized for providing a comfortable and luxurious stay experience, blending top-notch amenities with impeccable service. Guests generally leave satisfied with their stay, highlighting the hotel's dedication to excellence in hospitality. However, comments also point out areas where there could be improvements, providing a well-rounded perspective on what future guests might expect.

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Hotel highlights

Service

Property

Location

  1. Central Location: Strategically situated in the heart of the city, making it convenient for shopping, sightseeing, and business.
  2. Excellent Dining Options: Offers a variety of high-quality dining experiences, catering to diverse tastes and preferences.
  3. Exceptional Service: Staff are highly commended for their professionalism, friendliness, and attentiveness to guest needs.
  4. Luxurious Rooms: Well-appointed rooms that are spacious, clean, and equipped with modern amenities for a comfortable stay.
  5. First-Class Facilities: Features state-of-the-art facilities including a fitness center, spa, and business center, enhancing the stay experience.
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Area for improvement

  1. Pricey: Some guests feel the cost of stay and services can be high compared to other options in the area.
  2. Dated Decor: A few reviewers mention that certain areas of the hotel might benefit from an update to match contemporary tastes.
  3. Busy Lobby: The lobby can sometimes get crowded, especially during peak times, affecting the ease of check-in and check-out.
  4. Internet Connectivity Issues: Occasional remarks about the Wi-Fi being unreliable or slow in some parts of the hotel.
  5. Room View Variability: Depending on the room's location, some guests were disappointed with their view, expecting something more picturesque.

Amenities

Babysitting

Babysitting

Breakfast available

Breakfast available

Spa

Hot Tub

Hot Tub

Pool

Parking included

Parking included

Parking available

Parking available

Free WiFi

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Related hotel videos

Score icon8.9

RateScore

Total 20,131 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.9

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8.5

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9.0

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4.5/5

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4.5/5

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agoda

5,005 Reviews

8.9 / 10

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booking

1,708 Reviews

8.5 / 10

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expedia

1,124 Reviews

9.0 / 10

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google

7,837 Reviews

4.5 / 5

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tripadvisor

4,457 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

7,837+ People Are Talking

Service

Property

Location

Food

Cleanliness

Breakfast

Atmosphere

Bar

Amenities

Sleep

Restaurant

Bathroom

Fitness

Family

Parking

Business

Accessibility

Transit

Wellness

Couples

Spa

Gym

Pool

Nightlife

Safety

Kitchen

Nature

Entertainment

Wi-Fi

Air Conditioning

Service was mentioned 956 times

6% Negative89% Positive

Reviews based on Service

User image
Hassan Aldarbesti2 months ago
5/5Google icon

A Timeless Retreat: Lotte Hotel Seoul Revisited My recent stay at Lotte Hotel Seoul in 2023 was a delightful return to a classic gem that has consistently stood the test of time. Having first experienced the hotel's charm in 2005, I was pleased to find that it has not only maintained its high standards but has also embraced a timeless elegance that has evolved with the years. The staff at Lotte Hotel Seoul continue to set the standard for professionalism and hospitality. From the moment I entered the lobby to the time I checked out, the service was exemplary. The staff members were not only attentive but also displayed a genuine commitment to ensuring a memorable stay. Their knowledge and willingness to assist with any request further elevated the overall experience. One of the highlights of my stay was the exceptional dining experience. The breakfast spread was a culinary delight, featuring a diverse array of delectable options to suit every palate. The room service menu was equally impressive, offering a selection of gourmet dishes that surpassed my expectations. The seamless execution of the dining service added an extra layer of luxury to my stay. In addition to its timeless charm and impeccable service, Lotte Hotel Seoul boasts a state-of-the-art fitness center that further enhances the overall guest experience. During my recent stay in 2023, I had the opportunity to explore and utilize the hotel's fitness facilities, and I was thoroughly impressed.

User image
JeS4 months ago
5/5Google icon

Loved our stay here. This is a big, bustling hotel, but the service is high end. Particularly enjoyed “The Drawing Room” for quiet early evening cocktails, had breakfast there one morning too, it was our haven away from the crowds. Beautiful room in the executive tower with attention to detail.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 1015

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Number of floors 38

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

6

Download

52

Upload

43

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Lotte Department Store

210 m

Myeongdong Street

350 m

Seoul City Hall

420 m

Gyeongbok Palace

1.5 km

Lotte Outlets Seoul Station

1.5 km

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Getting around

Euljiro 1-ga Station

280 m

Seoul Station

1.33 km

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Airports Nearby

Incheon Intl. Airport (ICN)

30 km

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Restaurants

La Seine

700 m

도림

140 m

A TWOSOME PLACE

210 m

The Drawing Room

140 m

페닌슐라

140 m

Street View

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Daytime safety

82 out of 100

Very Safe

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Nighttime safety

74 out of 100

Safe

Seoul safety index

Safety

Crime

75

Overall Safety Index

Safe

An average rating of the six safety categories

75 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

64

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

97

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Property safety

Risky

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Likelihood of theft.

lowhigh

57

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

77

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

57

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

25

Overall Crime index

Low

An average rating of the crime categories

25 out of 100

Property crime severity

Low

23

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Mugging or robbery  21/100

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Car theft  17/100

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Car break-ins  19/100

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Home break-ins  21/100

Violent crime severity

Low

22

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Physical attacks  25/100

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Racism or religion motivated attacks  25/100

Other crime severity

Low

23

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Insult or harassment in public  28/100

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Corruption or bribery  34/100

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Drug problem  20/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $1.7

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Coffee

$2.7 - $4.6

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Beer 0.5L

$1.7 - $4.1

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Meal, inexpensive restaurant

$4.8 - $12.4

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Public transport, one-way ticket

$0.9 - $1

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Taxi 1km (normal tariff)

$0.5 - $1

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Meal for 2 people, mid-range restaurant, three-course

$25.8 - $82.6

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Bottle of mid-range wine

$10.3 - $27.5

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McMeal at McDonalds

$4.8 - $6.2

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Coke/Pepsi 0.33L

$1 - $2.3

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Public transport, monthly pass

$37.8 - $44.7

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Gasoline (1 liter)

$1.1 - $1.4

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Mobile phone monthly plan

$24.1 - $55

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Fitness club, monthly fee

$20.6 - $103.2

Weather In Seoul

°C
°F

Precipitation In Seoul

mm
in

Air Quality

Unhealthy

PM2.526

PM1048

66

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 15:00

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Check out until 12:00

Children welcome

No pets

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