The St. Regis Astana is renowned for offering an exceptional stay experience, according to user reviews. Nestled in a picturesque location, this hotel combines luxury with personalized service, making each visit memorable. Guests often praise its elegant ambiance, top-notch amenities, and the attentive, friendly staff. It serves as a perfect getaway for those looking to indulge in a luxury stay while exploring the vibrant surroundings.
1/5
Safety index
57 out of 100
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Business
Family
Luxury
Spa
City
The St. Regis Astana
9.5
(779 ratings)
Astana, Kazakhstan -
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2.5 km Kazakhstan Ministry of Foreign Affairs
2.5 km Khan Shatyr
3 km Bayterek Tower
Hotel Overview
Hotel highlights
Food
Atmosphere
Location
- Exceptional Service: Staff are highly praised for their attentive and personalized service.
- Elegant Ambiance: The hotel's sophisticated design and luxurious interiors are a highlight for many guests.
- Gourmet Dining: The on-site restaurants offer an array of exquisite dining options that satisfy even the most discerning palates.
- Prime Location: Situated in a scenic and convenient spot, making it easy for guests to explore the local attractions.
- Spa & Wellness Center: The spa services and wellness facilities are commended for providing a relaxing and rejuvenating experience.
Area for improvement
- High Price Point: Some guests feel that the pricing is on the higher side, making it less accessible for all.
- Occasional Wait Times: During peak times, there can be waits for certain services such as dining or check-in.
- Limited Parking: The hotel's parking facilities are sometimes found to be insufficient, especially during busy periods.
- Noisy at Times: Due to its popular location, some guests report disturbances from outside noise in their rooms.
- Room Availability: High demand can lead to difficulties in securing bookings for preferred dates without advance planning.
Amenities
Game room
Babysitting
Kids club
Extra beds/cribs
Living/Dining area
Breakfast available
Pool
Spa
Related hotel videos
9.5RateScore
Total 779 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
9.5
9.6
booking
756 Reviews
9.5 / 10
expedia
23 Reviews
9.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Atmosphere
Location
Bar
Amenities
Wellness
Breakfast
Business
Spa
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Family
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Kitchen
Bathroom
Food was mentioned 34 times
9% Negative88% Positive
Reviews based on Food
Айсулу Н5 months ago
Our law firm had a staff party at Barys event room on December 14th. ||Attending the New Year's party at this hotel was an absolute delight! The ambiance was festive, the decorations were elegant, and the staff went above and beyond to create a memorable experience. Special thanks for banquet manager - Alexander and sales department members - Anel and Zhaniya. From preparing the offer to managing our banquet on top level. Alexandr and his team provided exquisite service. The food was excellent. It was a perfect way to ring in the New Year, and I highly recommend this hotel for its exceptional hospitality and commitment to making celebrations truly special.
Albie Hamilton4 months ago
1/5
Absolutely overrated and terrible!!! No longer in its prime... very disappointed! Half the building collapsed whilst I was staying there!! My partner lost their life in the collapse! Very inconvenienced! P.S Food was good ;)
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 120
Number of floors 10
Number of buildings/towers 2
Year Built 2017
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
2Download
19Upload
19Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
85 out of 100
Very Safe
Nighttime safety
59 out of 100
Risky
Astana safety index
57
Overall Safety Index
Risky
An average rating of the six safety categories
57 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
54
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
90
Property safety
Risky
Likelihood of theft.
44
Political safety
Very Unsafe
Potential for infringement of political rights or political unrest.
20
LGBTQ safety
Unsafe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
31
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
33
Overall Crime index
Low
An average rating of the crime categories
33 out of 100
Property crime severity
Low
34
Mugging or robbery 34/100
Car theft 28/100
Car break-ins 36/100
Home break-ins 35/100
Violent crime severity
Low
28
Physical attacks 31/100
Racism or religion motivated attacks 16/100
Other crime severity
Low
32
Insult or harassment in public 29/100
Corruption or bribery 70/100
Drug problem 29/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4 - $0.8
Coffee
$1.4 - $3.1
Beer 0.5L
$0.6 - $1.6
Meal, inexpensive restaurant
$4.1 - $12.2
Public transport, one-way ticket
$0.2 - $0.3
Taxi 1km (normal tariff)
$0.2 - $0.8
Meal for 2 people, mid-range restaurant, three-course
$20.4 - $61.1
Bottle of mid-range wine
$4.1 - $12.2
McMeal at McDonalds
$4.7 - $7.1
Coke/Pepsi 0.33L
$0.5 - $1.4
Public transport, monthly pass
$12.2 - $21.4
Gasoline (1 liter)
$0.4 - $0.5
Mobile phone monthly plan
$6.1 - $10.2
Fitness club, monthly fee
$23.8 - $101.9
Weather In Astana
°C
°F
Precipitation In Astana
mm
in
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets, service animals welcome