Rixos Khadisha Shymkent is a highly-regarded hotel known for its exceptional service and luxurious amenities. Based on user reviews, it has garnered praises for its overall quality, attention to detail, and the effort put into ensuring guests have a memorable stay. However, like any establishment, it also has areas that may require improvement according to guest feedback.
1/5
Safety index
52 out of 100
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Rixos Khadisha Shymkent
9.0
(1,955 ratings)
Shymkent, Kazakhstan -
490 m Abay Park
700 m Mega Planet
1.12 km Waterpark Dolphin
Hotel Overview
Hotel highlights
Atmosphere
Wellness
Breakfast
- Exceptional Service: Staff are highly praised for their attentiveness, friendliness, and professionalism.
- Luxurious Facilities: The hotel boasts state-of-the-art amenities including a spa, pool, and fitness center.
- Quality of Food: The dining experiences are consistently lauded, with a variety of high-quality food options available.
- Comfortable Rooms: Guests appreciate the spacious, well-maintained, and luxuriously appointed rooms.
- Location: Situated in a convenient and desirable part of the city, offering easy access to local attractions.
Area for improvement
Sleep
- Pricey: Some find the hotel to be on the expensive side, affecting its value for money.
- Booking Issues: A few have mentioned difficulties with reservations and room availability.
- Occasional Noise Disturbances: Noise from events or other guests can sometimes be an issue.
- Limited Parking: Parking can be challenging, particularly during peak times.
- Wi-Fi Connectivity: Some guests have experienced unreliable Wi-Fi connectivity during their stay.
Amenities
Kids pool
Babysitting
Pool
Breakfast included
Spa
Parking included
Free WiFi
Laundry
Related hotel videos
RateScore
Total 1,955 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
1,912 Reviews
9.0 / 10
expedia
43 Reviews
9.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Atmosphere
Breakfast
Wellness
Food
Spa
Cleanliness
Business
Bar
Amenities
Fitness
Restaurant
Nightlife
Bathroom
Location
Kitchen
Sleep
Pool
Air Conditioning
Accessibility
Family
Gym
Atmosphere was mentioned 53 times
Reviews based on Atmosphere
Having traveled extensively around the world, my stay at Rixos in Shymkent stands out as a truly exceptional experience. The hotel seamlessly blends luxury with genuine hospitality, creating a memorable atmosphere. The rooms are not only elegantly designed but also equipped with modern amenities, ensuring a comfortable stay. The attentive staff consistently went above and beyond to make my visit special, reflecting a commitment to service that surpasses many other hotels. The culinary offerings were diverse and delicious, showcasing the region’s flavors. Overall, Rixos Shymkent exceeded my global travel expectations, making it a standout destination for those seeking a perfect blend of luxury and warm hospitality.
Please read entire review. This hotel should get 5 stars as it has many awesome things going for it, except one big thing. 5 stars Service - All of the staff are friendly, accommodating - extremely exceptional. Rooms - Clean and spacious Hotel - the hotel itself is great, the ambiance, the dining options that are in the hotel are great, the amenities (such as the swimming pool and the gym) are exceptional, the spa is worth the money as well. 1 star I was not able to sleep both nights I was staying here. The room only has heating and at night the room was too warm. Their option for me was to open the door - which is ok, but at night it is too noisy and the air quality isn't that great starting in the afternoon late at night. If the room just had air conditioning, this hotel would get 5 stars.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 177
Number of floors 11
Number of buildings/towers 1
Year Built 2014
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
10Download
39Upload
33Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
61 out of 100
Safe
Nighttime safety
18 out of 100
Very Unsafe
Shymkent safety index
Overall Safety Index
Risky
An average rating of the six safety categories
52 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
56
Physical safety
Safe
Likelihood of injury due to harmful intent.
75
Property safety
Unsafe
Likelihood of theft.
40
Political safety
Very Unsafe
Potential for infringement of political rights or political unrest.
11
LGBTQ safety
Unsafe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
29
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
Overall Crime index
Moderate
An average rating of the crime categories
60 out of 100
Property crime severity
High
75
Mugging or robbery 57/100
Car theft 75/100
Car break-ins 64/100
Home break-ins 64/100
Violent crime severity
Moderate
46
Physical attacks 50/100
Racism or religion motivated attacks 46/100
Other crime severity
Moderate
54
Insult or harassment in public 46/100
Corruption or bribery 96/100
Drug problem 54/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $0.6
Coffee
$1.6 - $2.1
Beer 0.5L
$0.7 - $0.9
Meal, inexpensive restaurant
$6.2 - $20.5
Public transport, one-way ticket
$0.1 - $0.2
Taxi 1km (normal tariff)
$0.4
Meal for 2 people, mid-range restaurant, three-course
$20.5 - $41.1
Bottle of mid-range wine
$6.2 - $7.6
McMeal at McDonalds
$7.2 - $8.2
Coke/Pepsi 0.33L
$0.5 - $1
Public transport, monthly pass
$14.4
Gasoline (1 liter)
$0.4 - $0.5
Mobile phone monthly plan
$8.2 - $10.3
Fitness club, monthly fee
$27.4 - $51.3
Weather In Shymkent
Precipitation In Shymkent
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets