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Image of Monarch ella
Image of Monarch ella
Image of Monarch ella
Image of Monarch ella
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1/5

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Safe area

Business

Monarch ella

Rating icon

8.4

Good (75 ratings)

Ella, Sri Lanka - 

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840 m Suwadivi Ayurveda Health Care

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1.05 km Kinellan Tea Factory

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3 km Nine Arches Bridge

Amenities

Breakfast available

Breakfast available

Spa

Parking included

Parking included

Free WiFi

Laundry

Laundry

Room service

Room service

Housekeeping

24/7 front desk

24/7 front desk

Score icon8.4

RateScore

Total 75 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.4

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10.0

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booking

74 Reviews

8.4 / 10

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expedia

1 Reviews

10.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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61+ People Are Talking

Location

Breakfast

Amenities

Location was mentioned 9 times

11% Negative78% Positive

Reviews based on Location

User image
Dida B4 months ago

We had booked 4 nights and 2 rooms at Monarch Ella, having seen ok reviews on booking.com and that it was a more reasonable price than other places in Ella. ||||After the first night, I complained to the host as the state of the property was completely unacceptable and the pictures online were very deceiving. Both rooms were very damp, smelt awful, no hot water, one room had a severe ant infestation meaning I had bugs in my bed all the time, the bathrooms are very basic and overall decor is awful. Dirty fridge, one didn’t actually work, broken lights and plug sockets. The WiFi is also shocking. My room originally had a tv (although this wasn’t actually listed as a current amenity) but the stand etc had been left on the wall. ||||Following my complaint, the host agreed to a reduced rate per night. To do this, however, he said we had to cancel with booking.com so that he evaded their ‘host USD charge’. He was unable to fix any of the problems in our rooms so I further challenged him on price when we came to pay. He went back on his word and said the reduced rate only applies for 2 nights and the other two nights were full price. When I challenged him again he threatened to call the police. We were the only guests in the building and as two young women, we felt incredibly threatened and ended up sharing a room because we feared for our safety. We left at 6am to get out of there ASAP. ||||I’ve learnt my lesson as following his instruction, we no longer had the protection of booking.com. ||||Outside of this some further comments, ||||The host is never there and instead, another guy hangs around but speaks absolutely zero English. ||||Outside of your room, there is no common area to chill and the balcony’s aren’t exactly luxurious. We had broken balcony furniture and whilst the view of the mountains is gorgeous, there is no ‘garden view’ - it’s just looking down onto the road. ||||In total, there are 3 rooms in the building for guests. It looks like it’s basically unfinished. This rooms have very basic fans and no AC, if we had gone at a warmer time of year this would have made sleeping impossible. ||||Lastly, when trying to pay our bill they tried to short change me because they had insufficient cash. Eventually, they forewent 4 rupees to give me a 100 rupee note. There is a big charge for card payment and I think you actually have to walk to a neighbouring hotel to pay with a card. ||||Only advantage was that the hotel is 10-15 min walk downhill into town as you can cut across the tracks. The bed in the large room is comfortable. ||||What we paid versus what we got was hugely disproportionate. The host threatened us and we felt very unsafe! I would avoid at ALL COSTS. Not a comfortable stay in the slightest.

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Parag Palod4 months ago
5/5Google icon

The hotel offers spacious rooms, with courteous staff and an accommodating owner. Their helpful demeanor and convenient location add to the positive experience. Additionally, the transport services provided enhance the overall stay.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 3

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Year Built 2017

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

26

Download

15

Upload

14

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Suwadivi Ayurveda Health Care

840 m

Kinellan Tea Factory

1.05 km

Nine Arches Bridge

3 km

Little Adam's Peak

3 km

Ella Rock

4.5 km

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Getting around

Ella Railway Station

700 m

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Restaurants

Chill Cafe

490 m

360 Ella

560 m

UFO

420 m

One Love

350 m

Starbeans Cafe

490 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $0.8

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Coffee

$1.4 - $3.7

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Beer 0.5L

$1.2 - $2.3

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Meal, inexpensive restaurant

$0.9 - $6.2

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Taxi 1km (normal tariff)

$0.3 - $0.6

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Meal for 2 people, mid-range restaurant, three-course

$9.3 - $46.3

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Bottle of mid-range wine

$6.2 - $21.6

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McMeal at McDonalds

$2.2 - $8

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Coke/Pepsi 0.33L

$0.3 - $1.5

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Gasoline (1 liter)

$1 - $1.4

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Mobile phone monthly plan

$2.7 - $6.2

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Fitness club, monthly fee

$12.3

Weather In Ella

°C
°F

Precipitation In Ella

mm
in

House Rules

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Check in after 13:00

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Check out until 11:00

Children welcome

No pets or service animals

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