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Image of Fes Marriott Hotel Jnan Palace
Image of Fes Marriott Hotel Jnan Palace
Image of Fes Marriott Hotel Jnan Palace
Image of Fes Marriott Hotel Jnan Palace
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1/5

Image of Fes Marriott Hotel Jnan Palace
Image of Fes Marriott Hotel Jnan PalaceImage of Fes Marriott Hotel Jnan PalaceImage of Fes Marriott Hotel Jnan PalaceImage of Fes Marriott Hotel Jnan Palace

Safety index

50 out of 100

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Business

Luxury

Fes Marriott Hotel Jnan Palace

Rating icon

8.4

Good (2,442 ratings)

Fez, Morocco - 

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1.5 km Borj Fez Mall

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2 km Royal Palace

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3 km Blue Gate

Hotel Overview

Fes Marriott Hotel Jnan Palace offers tourists a comfortable and luxurious stay in Fes, Morocco. Based on user reviews, this hotel has been praised for its exceptional services, beautiful surroundings, and the overall pleasant experience it offers to its guests. However, like any place, it also has its set of drawbacks that potential visitors might want to consider.

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Hotel highlights

Fitness

Atmosphere

Breakfast

  1. Exceptional Service: The staff's dedication to guest satisfaction has been widely recognized, making stays remarkably pleasant.
  2. Stunning Location: Situated in beautiful surroundings, the hotel offers tranquil and picturesque views that enhance the guest experience.
  3. Luxurious Amenities: The hotel provides a range of high-quality amenities, from the spa to the pool, ensuring a comfortable and relaxing stay.
  4. Spacious Rooms: Guests appreciate the spacious and well-appointed rooms, noting their cleanliness and comfort.
  5. Delicious Dining Options: The hotel is known for its variety of dining options, offering delicious meals that cater to a wide range of tastes.
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Area for improvement

Bathroom

Air Conditioning

Accessibility

  1. Pricey: The hotel's services and amenities come at a relatively high cost, making it potentially pricey for some guests.
  2. Wifi Connectivity: Several guests have reported issues with wifi connectivity, which can be inconvenient for those needing reliable internet access.
  3. Location From City Center: While the location is beautiful, some find it inconveniently far from the city center, affecting accessibility to local attractions.
  4. Noisy Surroundings: Despite its tranquil setting, some guests have mentioned that noise from nearby areas can sometimes be a problem.
  5. Limited Pool Hours: The restricted hours for pool access have disappointed some guests, especially those looking to relax in the evening.

Amenities

Extra beds/cribs

Pool

Breakfast available

Breakfast available

Air conditioning

Air conditioning

Free WiFi

Parking included

Parking included

Laundry

Laundry

Housekeeping

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Related hotel videos

Score icon8.4

RateScore

Total 2,442 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.4

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8.4

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booking

1,968 Reviews

8.4 / 10

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expedia

474 Reviews

8.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Fitness

Breakfast

Atmosphere

Cleanliness

Food

Pool

Location

Amenities

Sleep

Bathroom

Gym

Bar

Wellness

Restaurant

Spa

Family

Business

Nightlife

Parking

Air Conditioning

Accessibility

Transit

Kitchen

Wi-Fi

Fitness was mentioned 102 times

11% Negative83% Positive

Reviews based on Fitness

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Alex Ponce de Leon8 months ago
5/5Google icon

Excellent experience. We have been to Tangier, Casa, Fez, and Marrakech. The Fez Marriot was HANDS DOWN our FAVORITE. Excellent from beginning to end. I travel a lot for work (Bonvoy Plat) and had a great experience here. Nice suite, welcomed by name the second I walked through the main door. Suite was ready with lovely details. Service was excellent. Breakfast was wonderful. Loved the pool, gym, and spa. All are world class facilities. This is without a doubt the BEST Bonvoy property in Morocco. I would come back to Fez JUST for the Marriot Jnan.

User image
Zar Al10 months ago
5/5Google icon

We stayed 5 nights at Fez Marriott From June 18 to 23 2023 2 adults and 2 teenagers I read some of the comments on this hotel prior to booking and must say I was not very confident As a Marriott member I wanted to use my points so I decided to book despite number of very 1 star comments on TripAdvisor Google and Marriott website Based on those comments and what we experienced I can say that the hotel management did definitely take into account every each of the customers feedbacks because we didn’t experience none of those bad comments at all. Also important to know when I travel I am not considering myself as a hotel auditor I dont look for smallest thing not working or missing and say oh what a bad experience. Also when I am on holiday i really don’t care about time so if things take longer that my usual expectation it doesn’t bother me. So here my experience *Booking : as usual I used Marriott APP all went without any issue. *Taxi from airport to hotel we just picked one at airport for 150DHM we gave a 50DHM tip *Arrival : beautiful entrance gate, garden *The whole hotel is just beautiful. *There is an ATM machin in hotel lobby *Front desk staff very polite, professional and no issue at all at checkin. * I read many comments on the staff behavior. During our stay all staffs Front desk, restaurants, room cleaning, gym , SPA, every single of them were absolutely professional always smiling and available to help. *I read many comments on the maintenance ongoing and huge noise etc Yes during our stay there were few maintenance ongoing on redecorating the front desk and at swimming pool creating a bar. Yes there were some noises but not during the night and during the day not disturbing. * I also read comments about no ramps for wheelchair people. There ramps everywhere any person in wheelchair can use all facilities * We had one king size room n° 105 and one suite room n° 110 ( living room + bed room including 2 toilets! ) Both rooms were good to us with their balcony well decorated, including dressing gown and sleepers. *swimming pool very nice many places to pickup and enjoy the sun * there was really a need for pool bar because every order the waiter had to go to the EAT restaurant and bring the orders which was a bit lengthy so now with the pool bar the service will be faster. It wasn’t finish during our stay so we didn’t test it . * we used the SPA and it was perfect * I used the gym , well equipped and clean * the marocain restaurent is a MUST to go We had two diners there the food is absolutely great and one night we had live traditional music * we had several lunch at EAT restaurent and the food is great they also serve you at the pool. The hotel location is just few minutes walk from Hassan 2 avenue beautiful long avenue And by taxi at 10 minutes drive from old Medina Note : if you want to give tips to the staff preferably give in cash. As conclusion I would say we really enjoyed our stay and compare to all negative comments the management had really taken into account all of them and I would recommend this Marriott

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 244

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Number of floors 4

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Number of buildings/towers 4

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

24

Upload

19

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Borj Fez Mall

1.5 km

Royal Palace

2 km

Blue Gate

3 km

Place Bou Jeloud

3 km

Zaouia Sidi Ahmed Tijani

4.5 km

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Getting around

Fes Station

1.5 km

Fes (FEZ-Saiss)

7.5 km

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Restaurants

Paul

490 m

Marriott Cafe

Nearby

La Grillardière

770 m

Café Odyssee

560 m

Malongo Café

350 m

Street View

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Daytime safety

52 out of 100

Risky

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Nighttime safety

23 out of 100

Unsafe

Fez safety index

Safety

Crime

50

Overall Safety Index

Risky

An average rating of the six safety categories

50 out of 100

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Women safety

Unsafe

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Likelihood of inappropriate behavior against women.

lowhigh

36

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

72

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Property safety

Very Unsafe

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Likelihood of theft.

lowhigh

20

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Political safety

Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

26

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

44

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

62

Overall Crime index

High

An average rating of the crime categories

62 out of 100

Property crime severity

High

66

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Mugging or robbery  70/100

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Car theft  45/100

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Car break-ins  60/100

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Home break-ins  48/100

Violent crime severity

High

62

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Physical attacks  58/100

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Racism or religion motivated attacks  34/100

Other crime severity

High

72

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Insult or harassment in public  60/100

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Corruption or bribery  77/100

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Drug problem  70/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $0.7

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Coffee

$0.7 - $2.3

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Beer 0.5L

$1.7 - $3.7

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Meal, inexpensive restaurant

$1.5 - $4.6

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Public transport, one-way ticket

$0.3 - $0.5

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Taxi 1km (normal tariff)

$0.4 - $0.6

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Meal for 2 people, mid-range restaurant, three-course

$9.1 - $27.4

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Bottle of mid-range wine

$3.7 - $5.5

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McMeal at McDonalds

$4.6 - $5.5

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Coke/Pepsi 0.33L

$0.3 - $1.4

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Public transport, monthly pass

$9.1 - $9.1

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Gasoline (1 liter)

$1.2 - $1.4

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Mobile phone monthly plan

$9 - $9.1

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Fitness club, monthly fee

$9.1 - $27.4

Weather In Fez

°C
°F

Precipitation In Fez

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.517

PM1040

54

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets

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