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Galaxy Hotel

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9.2

Excellent (960 ratings)

Cotai, Macau - 

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490 m Venetian Macao Casino

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560 m Cotai Strip

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630 m Cotai Arena

Hotel Overview

Galaxy Hotel in Cotai is a luxurious hotel renowned for its comfortable and stylish accommodations, comprehensive amenities, and attentive service. Based on user reviews, it offers a memorable stay for both leisure and business travelers. The hotel's strategic location provides convenient access to a variety of local attractions, making it a popular choice among visitors to the area.

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Hotel highlights

Nightlife

Location

Fitness

  1. Exceptional Service: Guests consistently praise the hotel staff's attentive and personalized service, ensuring a comfortable stay.
  2. Luxurious Accommodations: The rooms are described as spacious, well-appointed, and equipped with modern amenities, providing a comfortable and luxurious stay.
  3. Convenient Location: Its strategic location is highly appreciated for easy access to local attractions and transportation options.
  4. World-Class Amenities: The hotel offers a wide range of amenities, including swimming pools, restaurants, and wellness facilities, catering to all guests’ needs.
  5. Diverse Dining Options: With multiple dining venues, the hotel offers a variety of culinary experiences, from local to international cuisines.
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Area for improvement

  1. Pricey: Many reviewers find the hotel’s pricing on the higher side, making it less accessible for budget-conscious travelers.
  2. Crowded at Times: Some guests mention that the hotel can become quite crowded, especially during peak seasons, affecting the overall experience.
  3. Limited Child-Friendly Activities: Although family-friendly, a few reviews indicate a need for more activities tailored for children.
  4. Room Availability: During high-demand periods, securing a preferred room type can be challenging due to high occupancy.
  5. Long Check-In/Out Processes: A few guests have shared their frustrations with slow check-in and check-out procedures, particularly during busy times.

Amenities

Kids pool

Waterslide

Breakfast available

Breakfast available

Pool

Parking included

Parking included

Free WiFi

Gym

Gym

Restaurant

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Related hotel videos

Score icon9.2

RateScore

Total 960 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.2

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expedia

960 Reviews

9.2 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Nightlife

Location

Fitness

Food

Atmosphere

Pool

Family

Cleanliness

Transit

Bar

Amenities

Breakfast

Bathroom

Nature

Sleep

Wellness

Restaurant

Accessibility

Kitchen

Wi-Fi

Spa

Gym

Entertainment

Couples

Business

Parking

Hot Tub

Air Conditioning

Nightlife was mentioned 644 times

8% Negative82% Positive

Reviews based on Nightlife

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IEatEnchiladas6 months ago
5/5Google icon

Best hotel I've stayed in so far, out of every country I've been to. The only thing that bothered me slightly was the bathroom door. There was no lock for it but it's probably for safety reasons. It's a rather small thing that shouldn't deter you from booking this hotel. They provide free snacks and drinks (maybe around 6? cans), even Shin Instant Ramen. I regret staying here for only a night as I couldn't finish them all lol. There were also free pears. The breakfast was wonderful, and just enough to fill you (highly recommend the omelet and bacon). There are lots of staff standing around to inform you of various needs like taxis, rooms and restaurants. Dustbins everywhere too, no need to hold onto trash. The room's air conditioning worked well, and really quickly changed temperatures. The went the extra mile and provided 3 pillows each in increasing sizes. You could even choose different types of pillows from a list provided. The room even had space for luggages without blocking the way. The TV was huge. Overall, my stay was very comfortable and I felt very welcomed. If I ever visit Macau again, I would definitely choose to stay here again.

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Dewei Fang6 months ago
5/5Google icon

Brought our parents there for 1 night stay only and immediately regretted not staying more!!! We were pampered by their great hospitality and fantastic room. They even had a pillow menu to suit all kinds of sleepers, talking about going extra mile! Special shout out to fellow Singaporean Jasper from the training department, he gave some fantastic food suggestion and easy get around Galaxy hotel. Thanks to him, we had a great first meal at Tam Chai Yu Chun. Already hoping to visit again!!!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 1449

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Number of floors 33

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Number of buildings/towers 1

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Year Built 2011

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

4

Download

57

Upload

51

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Venetian Macao Casino

490 m

Cotai Strip

560 m

Cotai Arena

630 m

City of Dreams

1.12 km

The Londoner Macao

1.26 km

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Airports Nearby

Macau Intl. Airport (MFM)

2.5 km

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Restaurants

Don Quijote

140 m

Jin Yue Xuan

Nearby

Tsui Wah Restaurant 翠華餐廳

280 m

The Spaghetti House

350 m

Gosto 葡軒

Nearby

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.9 - $2.4

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Coffee

$3.5 - $5.9

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Beer 0.5L

$0.9 - $3.5

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Meal, inexpensive restaurant

$5.9 - $11.8

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Public transport, one-way ticket

$0.9 - $2.4

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Taxi 1km (normal tariff)

$0.9 - $3.2

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Meal for 2 people, mid-range restaurant, three-course

$35.4 - $106.1

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Bottle of mid-range wine

$9.4 - $29.5

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McMeal at McDonalds

$4.8 - $5.9

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Coke/Pepsi 0.33L

$0.9 - $2.4

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Public transport, monthly pass

$47.1 - $82.5

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Gasoline (1 liter)

$1.9 - $2.9

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Mobile phone monthly plan

$11.3 - $33.9

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Fitness club, monthly fee

$38.9 - $188.5

Weather In Cotai

°C
°F

Precipitation In Cotai

mm
in

Air Quality

Unhealthy

PM2.523

PM1034

67

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets

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