Carayou Hôtel & Spa

7.2

Fair (136 ratings)

Trois-Ilets, Martinique -

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630 m Pointe du Bout Beach

1.12 km Anse Mitan

2.5 km Golf de la Martinique

Hotel Overview

Carayou Hôtel & Spa in Trois-Ilets is a well-regarded hotel that offers guests a blend of comfort and scenic beauty. It boasts a range of facilities and services aimed at ensuring a relaxing and enjoyable stay. However, like any other establishment, it comes with its own set of strengths and weaknesses as highlighted by guests.

Hotel highlights

Scenic Location: Guests love the breathtaking views of the sea and the lush surroundings that make every moment at the hotel a picturesque experience.
Ample Amenities: The hotel is praised for its wide variety of amenities, including a well-maintained pool area, spa services, and various dining options, enhancing the stay of guests.
Friendly Staff: The warm and welcoming staff is frequently mentioned for their good service, making guests feel at home throughout their stay.
Comfortable Rooms: Visitors appreciate the comfort and cleanliness of the rooms, emphasizing the effort put into ensuring a pleasant sleep experience.
Outdoor Activities: The availability of outdoor activities, such as water sports and nearby excursions, is a highlight for many guests, contributing to an enjoyable stay.

Area for improvement

Room Issues: Some guests have reported issues with room maintenance, including occasional problems with air conditioning and plumbing.
Busy During Peak Times: The hotel can get quite busy, especially during peak seasons, leading to crowded common areas and potential delays in service.
Inconsistent Wifi: There have been complaints about the wifi connection being unreliable or slow, which can be inconvenient for guests needing internet access.
Limited Parking: Limited parking space has been a concern for guests who are driving, making it challenging at times to find a spot.
Additional Charges: Some guests were surprised by additional charges for certain amenities and services, advising others to check what's included in their booking.