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Image of Haven Riviera Cancun - All Inclusive - Adults Only
Image of Haven Riviera Cancun - All Inclusive - Adults Only
Image of Haven Riviera Cancun - All Inclusive - Adults Only
Image of Haven Riviera Cancun - All Inclusive - Adults Only
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1/5

Image of Haven Riviera Cancun - All Inclusive - Adults Only
Image of Haven Riviera Cancun - All Inclusive - Adults OnlyImage of Haven Riviera Cancun - All Inclusive - Adults OnlyImage of Haven Riviera Cancun - All Inclusive - Adults OnlyImage of Haven Riviera Cancun - All Inclusive - Adults Only

Safety index

48 out of 100

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Beach

Business

Golf

Luxury

Spa

Romantic

City

Haven Riviera Cancun - All Inclusive - Adults Only

Rating icon

9.0

Excellent (10,030 ratings)

Cancún, Mexico - 

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5 km Xoximilco

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5.5 km El Tinto Golf Course

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6 km Moon Palace Golf Club

Hotel Overview

Haven Riviera Cancun - All Inclusive - Adults Only is a serene, luxury resort located in Cancún, known for its exquisite service and tranquil ambience. Based on user reviews, this adults-only haven boasts a blend of modern amenities, sophisticated dining, and pristine beachfront, all designed to offer an exclusive, relaxing getaway.

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Hotel highlights

Service

Property

Fitness

  1. Exceptional Service: Guests praise the attentive, friendly staff.
  2. Luxurious Accommodations: Many appreciate the modern, clean, and spacious rooms.
  3. Gourmet Dining: The variety and quality of food options are highly complimented.
  4. Exclusive Beach Access: Appreciated for its cleanliness and beauty.
  5. Relaxing Atmosphere: The perfect setting for a peaceful retreat.
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Area for improvement

Air Conditioning

  1. Isolated Location: Some find it too far from local attractions.
  2. Additional Costs: Unexpected charges for certain services.
  3. Sea Weed Issue: At times, the beach is affected by sea weed.
  4. Reservation Challenges: Difficulty booking preferred dining options.
  5. Wi-Fi Connectivity: Problems with internet service in some areas.

Amenities

Tennis court

All inclusive

Restaurant

Bar

Room service

Room service

Breakfast included

Spa

Hot Tub

Hot Tub

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Related hotel videos

Score icon9.0

RateScore

Total 10,030 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.0

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9.0

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4.4/5

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4.5/5

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booking

1,124 Reviews

9.0 / 10

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expedia

2,588 Reviews

9.0 / 10

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google

1,342 Reviews

4.4 / 5

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tripadvisor

4,976 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,342+ People Are Talking

Service

Property

Food

Fitness

Bar

Breakfast

Nature

Cleanliness

Nightlife

Pool

Amenities

Couples

Wellness

Bathroom

Atmosphere

Location

Spa

Sleep

Restaurant

Transit

Family

Safety

Hot Tub

Kitchen

Accessibility

Beach

Air Conditioning

Business

Gym

Entertainment

Service was mentioned 623 times

14% Negative83% Positive

Reviews based on Service

User image
Cherrea A1 month ago

It was our first time to Haven, and we were more than pleasantly surprised! We upgraded to the Serenity package, and it was well worth it! We utilized the Serenity lounge and Vistas daily. Edith was a fantastic butler! We had excellent service all the way around. We thoroughly enjoyed all of our meals especially Satsu! The only feedback I have is that the dress code should be strictly enforced. My significant other was turned away for dinner because he was wearing nice leather sandals with an all linen outfit. Yet other guests were allowed to wear cut off jean shorts, tennis shoes and baseball caps. We were fine with following the dress code, but should be enforced for all guests.||Nonetheless, we cannot wait to visit again!

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Kayla Marie K1 month ago

The food was great at some restaurants and not so good at others and buffet was average. The location and beach was nice. The pools were great! Bar/drinks were okay, i feel like they could use larger and better cups at such a fancy resort. They are just tiny little plastic cups so everything melts super fast and you just have to go back and forth a lot for drinks. Some days by the pool or beach staff was great at coming to you to take an order but you would wait quite awhile verse if you just went to the bar yourself which we didn’t mind doing. Hotel rooms were nice and clean, you could feel the humidity but that’s normal. Air conditioning worked well. The staff to help with excursions were great!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 435

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Year Built 2018

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

6

Download

32

Upload

33

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Xoximilco

5 km

El Tinto Golf Course

5.5 km

Moon Palace Golf Club

6 km

Ventura Park Cancun

8 km

Riviera Cancun Golf Resort

11 km

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Airports Nearby

Cancun Intl. Airport (CUN)

8 km

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Restaurants

Grand Lobby Bar

6.5 km

Sky Bar

7 km

Lobby Bar

7 km

Cusco

7.5 km

Boulangerie

7 km

Street View

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Daytime safety

63 out of 100

Safe

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Nighttime safety

41 out of 100

Risky

Cancún safety index

Safety

Crime

48

Overall Safety Index

Risky

An average rating of the six safety categories

48 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

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41

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Physical safety

Unsafe

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Likelihood of injury due to harmful intent.

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28

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Property safety

Unsafe

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Likelihood of theft.

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30

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Political safety

Unsafe

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Potential for infringement of political rights or political unrest.

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23

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

63

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

56

Overall Crime index

Moderate

An average rating of the crime categories

56 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  59/100

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Car theft  50/100

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Car break-ins  57/100

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Home break-ins  56/100

Violent crime severity

Moderate

58

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Physical attacks  52/100

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Racism or religion motivated attacks  31/100

Other crime severity

High

61

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Insult or harassment in public  41/100

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Corruption or bribery  73/100

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Drug problem  63/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $1.5

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Coffee

$1.3 - $8.5

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Beer 0.5L

$0.8 - $2.4

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Meal, inexpensive restaurant

$5.3 - $18.6

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Public transport, one-way ticket

$0.5 - $0.7

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Taxi 1km (normal tariff)

$1.3 - $3.2

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Meal for 2 people, mid-range restaurant, three-course

$23.9 - $110.3

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Bottle of mid-range wine

$6.4 - $13.3

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McMeal at McDonalds

$6.4 - $9.2

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Coke/Pepsi 0.33L

$0.8 - $2.9

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Public transport, monthly pass

$38.3 - $55.2

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Gasoline (1 liter)

$1.2 - $1.3

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Mobile phone monthly plan

$16 - $26.6

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Fitness club, monthly fee

$21.2 - $31.9

Weather In Cancún

°C
°F

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets or service animals

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