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Image of Royal Solaris Cancun - All Inclusive
Image of Royal Solaris Cancun - All Inclusive
Image of Royal Solaris Cancun - All Inclusive
Image of Royal Solaris Cancun - All Inclusive
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1/5

Image of Royal Solaris Cancun - All Inclusive
Image of Royal Solaris Cancun - All InclusiveImage of Royal Solaris Cancun - All InclusiveImage of Royal Solaris Cancun - All InclusiveImage of Royal Solaris Cancun - All Inclusive

Safety index

46 out of 100

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Beach

Business

Family

Adventure sport

Royal Solaris Cancun - All Inclusive

Rating icon

8.8

Good (15,166 ratings)

Cancún, Mexico - 

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910 m El Rey Ruins

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910 m Iberostar Cancun Golf Course

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1.12 km Delfines Beach

Hotel Overview

Royal Solaris Cancun is an all-inclusive resort located in the beautiful city of Cancún, offering guests a blend of luxury, relaxation, and entertainment. With its stunning beachfront location, the hotel provides an ideal setting for both families and couples seeking a memorable vacation experience. Based on user reviews, here's a breakdown of the good and bad aspects of staying at Royal Solaris Cancun.

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Hotel highlights

Service

Property

Fitness

  1. Beachfront Location: The hotel's prime location offers easy access to a pristine beach, ideal for sunbathing and water activities.
  2. Entertainment Options: A variety of entertainment options are available for all ages, including live shows and themed parties.
  3. Diverse Dining: Multiple dining options cater to a wide range of tastes and preferences, offering delicious meals throughout the stay.
  4. Friendly Staff: The hotel staff are noted for their friendliness and helpfulness, enhancing the overall guest experience.
  5. Family-Friendly Amenities: With multiple pools and a kids' club, the resort caters well to families, providing entertainment for children and relaxation for adults.
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Area for improvement

Sleep

Wi-Fi

Bathroom

  1. Room Quality: Some guests have reported that the rooms, especially the bathrooms, could use updating and better maintenance.
  2. Timeshare Presentations: There are reports of pressure to attend timeshare presentations, which can be a nuisance for some guests.
  3. Noise Levels: Due to the entertainment and activities, some areas of the hotel can be quite noisy, affecting guests seeking quiet relaxation.
  4. Reservation System for Restaurants: The reservation system for dining can be cumbersome, leading to long waits or difficulty booking at preferred times.
  5. Wi-Fi Service: Guests have mentioned that the Wi-Fi service can be inconsistent and sometimes requires an additional fee for better connectivity.

Amenities

Kids pool

Waterslide

Tennis court

Babysitting

Babysitting

Kids club

Extra beds/cribs

All inclusive

Restaurant

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Related hotel videos

Score icon8.8

RateScore

Total 15,166 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.1

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4.3/5

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4.5/5

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booking

1,152 Reviews

8.1 / 10

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google

4,522 Reviews

4.3 / 5

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tripadvisor

9,492 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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4,522+ People Are Talking

Service

Property

Food

Fitness

Bar

Nature

Cleanliness

Family

Amenities

Breakfast

Atmosphere

Nightlife

Pool

Location

Sleep

Wi-Fi

Bathroom

Transit

Accessibility

Restaurant

Safety

Kitchen

Couples

Wellness

Hot Tub

Spa

Beach

Air Conditioning

Gym

Business

Entertainment

Parking

Service was mentioned 980 times

19% Negative76% Positive

Reviews based on Service

User image
J R1 month ago
4/5Google icon

Amazing location right on the beach. The rooms are vibrant and beautiful especially in the rooms that provide a direct view of the ocean. Services were impeccable, although I felt the bars closed a bit too early. I ran into some issues with staff who attempted to kick me and my guest out of the hotel because we were in the vicinity of an individual that actually was accused of doing something that was against hotel rules. Instead of confronting that individual, they sought us out as a group of six people in a profiling way and demanded we all leave. Although things were resolved and my time spent at the location was great overall, it still left a bad taste in my mouth. So just be careful who you meet and interact with at the hotel, even though that should actually be an enjoyable part of your vacation. Tip to staff at the Royal Solaris: BE DIRECT AND CONFRONT THE INDIVIDUAL WHO ACTUALLY DID WHAT YOU THINK THEY DID AND NOT THE ENTIRE GROUP.

User image
Jawad Islam2 months ago
3/5Google icon

Service quality was amazing. All the employees we interacted with were so kind and went above and beyond to make sure we were satisfied. Rooms were nice and clean. Beach access was also great. The biggest downfall was the food. The buffet and outside restaurants were low quality. I expected more from an all inclusive resort. Overall still a great experience due to the great service!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 299

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Number of floors 8

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

18

Download

65

Upload

35

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

El Rey Ruins

910 m

Iberostar Cancun Golf Course

910 m

Delfines Beach

1.12 km

Maya Museum of Cancun

1.5 km

Oasis Arena

2 km

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Airports Nearby

Cancun Intl. Airport (CUN)

6.5 km

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Restaurants

Km 19.5

980 m

Restaurant las Fuentes

Nearby

Sun Palace

630 m

Zai

630 m

Spice

420 m

Street View

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Daytime safety

63 out of 100

Safe

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Nighttime safety

41 out of 100

Risky

Cancún safety index

Safety

Crime

46

Overall Safety Index

Risky

An average rating of the six safety categories

46 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

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43

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Physical safety

Unsafe

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Likelihood of injury due to harmful intent.

lowhigh

25

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Property safety

Very Unsafe

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Likelihood of theft.

lowhigh

14

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Political safety

Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

30

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

63

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

56

Overall Crime index

Moderate

An average rating of the crime categories

56 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  59/100

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Car theft  50/100

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Car break-ins  57/100

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Home break-ins  56/100

Violent crime severity

Moderate

58

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Physical attacks  52/100

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Racism or religion motivated attacks  31/100

Other crime severity

High

61

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Insult or harassment in public  41/100

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Corruption or bribery  73/100

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Drug problem  63/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $1.5

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Coffee

$1.4 - $8.7

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Beer 0.5L

$0.8 - $2.4

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Meal, inexpensive restaurant

$5.4 - $18.9

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Public transport, one-way ticket

$0.5 - $0.8

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Taxi 1km (normal tariff)

$1.4 - $3.2

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Meal for 2 people, mid-range restaurant, three-course

$23.8 - $109.9

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Bottle of mid-range wine

$6.5 - $13.5

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McMeal at McDonalds

$6.5 - $9.2

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Coke/Pepsi 0.33L

$0.8 - $3

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Public transport, monthly pass

$39 - $55

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Gasoline (1 liter)

$1.2 - $1.4

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Mobile phone monthly plan

$16.2 - $27.1

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Fitness club, monthly fee

$21.6 - $32.5

Weather In Cancún

°C
°F

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets

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