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Image of Secrets The Vine Cancun - Adults Only - All Inclusive
Image of Secrets The Vine Cancun - Adults Only - All Inclusive
Image of Secrets The Vine Cancun - Adults Only - All Inclusive
Image of Secrets The Vine Cancun - Adults Only - All Inclusive
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1/5

Image of Secrets The Vine Cancun - Adults Only - All Inclusive
Image of Secrets The Vine Cancun - Adults Only - All InclusiveImage of Secrets The Vine Cancun - Adults Only - All InclusiveImage of Secrets The Vine Cancun - Adults Only - All InclusiveImage of Secrets The Vine Cancun - Adults Only - All Inclusive

Safety index

48 out of 100

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Beach

Business

Eco-certified

Golf

Luxury

Spa

Adventure sport

Secrets The Vine Cancun - Adults Only - All Inclusive

Rating icon

9.0

Excellent (24,459 ratings)

Cancún, Mexico - 

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140 m Ballenas Beach

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840 m Aquaworld

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1.19 km Kukulcan Plaza Shopping Mall

Hotel Overview

Secrets The Vine Cancun - Adults Only - All Inclusive, located in the vibrant city of Cancún, offers a luxurious destination for adults seeking a serene getaway with top-notch amenities. User reviews paint a picture of an idyllic retreat that combines a stunning natural setting with unparalleled service and facilities. This hotel is often praised for its sophisticated ambiance, gourmet dining options, and activities designed to pamper and entertain its guests.

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Hotel highlights

Service

Property

Food

  1. Exceptional Staff: The personnel goes above and beyond to ensure guests feel welcome and catered to.
  2. Stunning Ocean Views: Its location offers breathtaking views of the ocean from many of its rooms and public areas.
  3. Gourmet Dining Options: Multiple on-site restaurants serve a variety of delicious, high-quality meals.
  4. Luxurious Spa Services: A range of spa treatments are available, offering relaxation and rejuvenation.
  5. Vibrant Evening Entertainment: The hotel features a variety of entertainment options to enjoy during the evenings.
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Area for improvement

Air Conditioning

  1. Pricey: Some guests find the cost of staying and extra services at the hotel to be on the higher side.
  2. Reservation Challenges: Booking restaurants and activities can sometimes be difficult due to high demand.
  3. Occasional Wait Times: Guests may experience wait times during check-in, dining, or other services during peak times.
  4. Beach Seaweed Issues: The hotel's beach area can occasionally have seaweed, which some guests find unappealing.
  5. Noisy Rooms: Some visitors have mentioned that rooms closer to entertainment venues can be noisy at night.

Amenities

Extra beds/cribs

All inclusive

Restaurant

Bar

Room service

Room service

Pool

Spa

Pet friendly

Pet friendly

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Related hotel videos

Score icon9.0

RateScore

Total 24,459 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.1

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8.6

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8.4

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4.5/5

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4.5/5

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agoda

134 Reviews

9.1 / 10

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booking

610 Reviews

8.6 / 10

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expedia

1,329 Reviews

8.4 / 10

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google

6,001 Reviews

4.5 / 5

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tripadvisor

16,385 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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6,001+ People Are Talking

Service

Property

Food

Bar

Fitness

Nature

Breakfast

Cleanliness

Amenities

Atmosphere

Nightlife

Couples

Pool

Location

Bathroom

Wellness

Sleep

Spa

Safety

Restaurant

Family

Accessibility

Transit

Gym

Kitchen

Business

Beach

Air Conditioning

Entertainment

Hot Tub

Wi-Fi

Pets

Parking

Service was mentioned 1386 times

14% Negative79% Positive

Reviews based on Service

User image
Tatum1 month ago
4/5Google icon

Great all-inclusive resort in the hotel zone for a one time visit. Food was overall decent, but nothing was really mind-blowing in that regard. My partner and I enjoyed Olio for lunch the most and would upgrade to preferred club just for that perk. However, even at the preferred club pool, there just aren't enough beach chairs for the amount of people there. Some of the other visitors mentioned that they had gone entire days of their stay without managing to snag a chair. It's kind of crazy to pay so much money for a stay and not be able to fully utilize the pools/Beach, especially when this hotel doesn't offer quite as many activities as other all-inclusive resorts I've stayed at and the activities they do offer tend to be a little repetitive. It's also all located in one building so don't expect walks through gardens or anything like that. The hydrotherapy at the spa was amazing. Super invigorating. If you have the option to try that during your stay I highly recommend it. In my opinion, this resort is worth a one-time visit. The staff is helpful, cheerful, and attentive. The drinks are decent. The food is pretty good on average. The rooms are clean. I don't know if I'd return to Secrets the Vine, but I'm glad I went the one time.

User image
Sachin Shinde2 months ago
5/5Google icon

Choosing Secrets for our romantic getaway was such a good move – it turned out to be an exceptional experience. From the friendly welcome with refreshing drinks to the butler who made our check-in a breeze at the bar, the whole stay felt pretty luxurious. Our butler even shared her contact info for any assistance and updates on hotel activities. The various dining options, especially the Mediterranean restaurant, left a great impression. The staff were friendly and helpful, adding to the positive vibes. With a bunch of activities at the hotel, we didn't even need to go anywhere, and the complimentary hydrotherapy session was a highlight of our stay. Our only hiccup was the slow room service and not-so-great room service food (especially compared to the restaurants), but it didn't overshadow the overall fantastic stay. Looking forward to coming back to Secrets for our next vacation in Cancun!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 497

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Number of floors 18

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Number of buildings/towers 1

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Year Built 2012

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

4

Download

71

Upload

63

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Ballenas Beach

140 m

Aquaworld

840 m

Kukulcan Plaza Shopping Mall

1.19 km

Oasis Arena

1.5 km

Marlin Beach

2.5 km

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Airports Nearby

Cancun Intl. Airport (CUN)

9 km

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Restaurants

JW Marriott Lobby Bar

420 m

Puerto Madero

1.33 km

Porfirio's Cancun

1.26 km

Restaurant nebbiolo en cancun

Nearby

Harry's Prime Steakhouse and Raw Bar

1.26 km

Street View

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Daytime safety

63 out of 100

Safe

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Nighttime safety

41 out of 100

Risky

Cancún safety index

Safety

Crime

48

Overall Safety Index

Risky

An average rating of the six safety categories

48 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

43

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Physical safety

Unsafe

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Likelihood of injury due to harmful intent.

lowhigh

27

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

24

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Political safety

Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

31

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

63

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

56

Overall Crime index

Moderate

An average rating of the crime categories

56 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  59/100

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Car theft  50/100

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Car break-ins  57/100

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Home break-ins  56/100

Violent crime severity

Moderate

58

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Physical attacks  52/100

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Racism or religion motivated attacks  31/100

Other crime severity

High

61

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Insult or harassment in public  41/100

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Corruption or bribery  73/100

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Drug problem  63/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $1.5

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Coffee

$1.4 - $8.7

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Beer 0.5L

$0.8 - $2.4

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Meal, inexpensive restaurant

$5.4 - $18.9

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Public transport, one-way ticket

$0.5 - $0.8

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Taxi 1km (normal tariff)

$1.4 - $3.2

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Meal for 2 people, mid-range restaurant, three-course

$23.8 - $109.9

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Bottle of mid-range wine

$6.5 - $13.5

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McMeal at McDonalds

$6.5 - $9.2

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Coke/Pepsi 0.33L

$0.8 - $3

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Public transport, monthly pass

$39 - $55

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Gasoline (1 liter)

$1.2 - $1.4

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Mobile phone monthly plan

$16.2 - $27.1

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Fitness club, monthly fee

$21.6 - $32.5

Weather In Cancún

°C
°F

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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