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Image of The Westin Resort & Spa, Cancun
Image of The Westin Resort & Spa, Cancun
Image of The Westin Resort & Spa, Cancun
Image of The Westin Resort & Spa, Cancun
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Image of The Westin Resort & Spa, Cancun
Image of The Westin Resort & Spa, CancunImage of The Westin Resort & Spa, CancunImage of The Westin Resort & Spa, CancunImage of The Westin Resort & Spa, Cancun

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Safe area tag

Safe area

Beach

Spa

Spa

Adventure sport

Adventure sport

The Westin Resort & Spa, Cancun

Rating icon

8.1

Good (4,090 ratings)

Cancún, Mexico - 

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1 km Iberostar Cancun Golf Course

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1.5 km Delfines Beach

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2.5 km El Rey Ruins

Hotel Overview

The Westin Resort & Spa in Cancun is a popular destination for travelers looking for a blend of comfort, luxury, and scenic beauty. This beachfront resort provides guests with an array of amenities and services aimed at enhancing their stay. Drawing from various user reviews, here's an outline of the most commonly highlighted pros and cons of the resort.

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Hotel highlights

Nature

Fitness

Cleanliness

  1. Stunning Beachfront Location: Guests rave about the resort's beautiful, pristine beach, offering breathtaking views and a peaceful atmosphere.
  2. Spacious and Comfortable Rooms: Many appreciate the spacious, well-appointed rooms that ensure a comfortable stay, with numerous rooms offering scenic ocean views.
  3. Exceptional Staff Service: The friendly and attentive staff receive high praise for their exceptional service, going above and beyond to meet guest needs.
  4. Quality Dining Options: The resort is commended for its variety of dining options, providing delicious and diverse culinary experiences.
  5. Extensive Facilities: From multiple swimming pools to a fully-equipped fitness center, the resort offers ample facilities to keep guests entertained and relaxed.
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Area for improvement

Bathroom

Accessibility

Air Conditioning

  1. Occasional Maintenance Issues: Some guests have reported occasional maintenance problems in their rooms, such as issues with air conditioning or plumbing.
  2. Extra Charges for Certain Amenities: There are complaints about additional charges for certain amenities which some guests feel should be included in the overall stay cost.
  3. Variable Food Quality: While many enjoy the dining options, a few guests have noted inconsistency in the quality of the food across different restaurants.
  4. Busy During Peak Seasons: The resort can get quite crowded during peak travel seasons, which some guests find diminishes the sense of peace and privacy.
  5. Time-Share Sales Pressure: A small number of guests have expressed discomfort with the resort's timeshare sales pitches, finding them to be overly persistent.

Amenities

Kids pool

Tennis court

Restaurant

Bar

Room service

Room service

Pool

Hot Tub

Spa

Spa

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Related hotel videos

Score icon8.1

RateScore

Total 4,090 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.1

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8.2

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booking

2,916 Reviews

8.1 / 10

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expedia

1,174 Reviews

8.2 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Nature

Cleanliness

Fitness

Amenities

Location

Food

Bar

Breakfast

Pool

Sleep

Bathroom

Transit

Atmosphere

Family

Wellness

Beach

Spa

Kitchen

Restaurant

Accessibility

Air Conditioning

Nightlife

Gym

Business

Wi-Fi

Parking

Couples

Hot Tub

Entertainment

Pets

Nature was mentioned 459 times

7% Negative84% Positive

Reviews based on Nature

User image
John Philip6 months ago
4/5Google icon

Beautiful location on the beach with the turquoise coloured water. Lots of pools on the beach and lagoon side so there is always space. Restaurants are well staffed with good food and pleasant staff. We had an ocean view room on the ground floor so it had a nice patio. The room is spacious and has a really high arched ceiling. The beds are comfortable (double). The bathroom has a separate shower and the water pressure is amazing. The only con is that the hotel looks its age, the staff try really hard to maintain but it needs a major renovation to bring it to current Westin standards. Wifi is good and does work through the resort. Parking is plentiful, both covered and outdoors (free). The staff are friendly and were always happy to assist.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 379

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Number of floors 6

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

96

Upload

65

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

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Location Area Map

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What's nearby

Iberostar Cancun Golf Course

1 km

Delfines Beach

1.5 km

El Rey Ruins

2.5 km

Aquaworld

3 km

La Isla Shopping Mall

4.5 km

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Airports Nearby

Cancun Intl. Airport (CUN)

6 km

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Restaurants

Arena Sports Bar

Nearby

Taco Arte Restaurant

2 km

La Hacienda Restaurant

2.5 km

Km 19.5

560 m

Restaurant las Fuentes

980 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $1.5

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Coffee

$1.4 - $8.7

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Beer 0.5L

$0.8 - $2.4

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Meal, inexpensive restaurant

$5.4 - $18.9

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Public transport, one-way ticket

$0.5 - $0.8

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Taxi 1km (normal tariff)

$1.4 - $3.2

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Meal for 2 people, mid-range restaurant, three-course

$23.8 - $109.9

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Bottle of mid-range wine

$6.5 - $13.5

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McMeal at McDonalds

$6.5 - $9.2

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Coke/Pepsi 0.33L

$0.8 - $3

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Public transport, monthly pass

$39 - $55

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Gasoline (1 liter)

$1.2 - $1.4

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Mobile phone monthly plan

$16.2 - $27.1

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Fitness club, monthly fee

$21.6 - $32.5

Weather In Cancún

°C
°F

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 16:00

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Check out until 10:00

Children welcome

No pets, service animals welcome

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