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Image of Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
Image of Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
Image of Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
Image of Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
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Image of Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
Image of Planet Hollywood Cancun, An Autograph Collection All-Inclusive ResortImage of Planet Hollywood Cancun, An Autograph Collection All-Inclusive ResortImage of Planet Hollywood Cancun, An Autograph Collection All-Inclusive ResortImage of Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

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Beach

Business

Family

Spa

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Costa Mujeres, Mexico - 

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4 km Playa Mujeres Golf Club

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5 km Punta Sam Ferry Terminal

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6 km El Meco Archaeological Site

Hotel Overview

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, located in Costa Mujeres, offers guests a unique and vibrant hotel experience. Based on user reviews, the resort is celebrated for its entertainment options, themed decor, and attentive service, blending the excitement of Hollywood with the beauty of Cancun's beaches. However, some guests have noted areas where the resort could improve, impacting their overall satisfaction.

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Hotel highlights

  1. Entertainment Options: Guests love the wide range of entertainment available, from live performances to themed parties, ensuring there's always something exciting happening.
  2. Themed Decor: The Hollywood-inspired decor throughout the resort is a hit, offering a unique and immersive environment that guests appreciate.
  3. Friendly and Attentive Staff: The service is often highlighted as exceptional, with staff going out of their way to ensure guests have a memorable stay.
  4. Food Variety: The resort offers a diverse selection of dining options, accommodating various tastes and dietary requirements.
  5. Beachfront Location: The beautiful beachfront location is consistently praised, offering stunning views and easy access to the beach.
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Area for improvement

  1. Room Cleanliness: Some guests have reported rooms not being cleaned to their expected standard, impacting their comfort and experience.
  2. Check-in Delays: Check-in processes can be slow, causing frustration and delays for guests arriving eager to start their vacation.
  3. Resort Maintenance: There have been comments on areas of the resort needing better maintenance or updates to match the overall quality and aesthetics.
  4. Wi-Fi Connectivity: Guests have experienced issues with Wi-Fi connectivity throughout the resort, affecting their ability to stay connected.
  5. Reservation Difficulties: Difficulty making reservations for dining and activities within the resort has been a concern, detracting from the all-inclusive experience.

Amenities

Kids pool

Kids club

Grocery/Convenience store

All inclusive

Restaurant

Bar

Room service

Room service

Breakfast included

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General Info

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Total number of rooms 648

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Year Built 2019

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Location Area Map

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What's nearby

Playa Mujeres Golf Club

4 km

Punta Sam Ferry Terminal

5 km

El Meco Archaeological Site

6 km

Punta Sam Beach

6.5 km

Mujeres Beach

7.5 km

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Airports Nearby

Cancun Intl. Airport (CUN)

20.5 km

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Restaurants

Spaces Restaurant

2.5 km

Isla Blanca

2.5 km

La Cocina

Nearby

Guy's Burger Joint

420 m

So Cal Gourmet Food Emporium

Nearby

Street View

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets

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