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Image of Hilton Mexico City Santa Fe
Image of Hilton Mexico City Santa Fe
Image of Hilton Mexico City Santa Fe
Image of Hilton Mexico City Santa Fe
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1/5

Image of Hilton Mexico City Santa Fe
Image of Hilton Mexico City Santa FeImage of Hilton Mexico City Santa FeImage of Hilton Mexico City Santa FeImage of Hilton Mexico City Santa Fe

Safety index

48 out of 100

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Business

Family

Luxury

Pet-friendly

City

Shopping

Hilton Mexico City Santa Fe

Rating icon

8.9

Good (1,385 ratings)

Mexico City, Mexico - 

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Nearby Samara Shops

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770 m Expo Santa Fe Mexico

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1.05 km Parque La Mexicana

Hotel Overview

Hilton Mexico City Santa Fe has garnered attention for both its commendable and less favorable aspects. Guests have shared their experiences, contributing to a balanced view of what one can expect while staying at this hotel.

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Hotel highlights

Location

Atmosphere

Food

  1. Location: Many guests appreciate the hotel's convenient location, citing easy access to nearby shopping and business districts.
  2. Comfortable Rooms: The comfort and cleanliness of the rooms received high praise, providing a relaxing stay for guests.
  3. View: The scenic view from the hotel is highlighted as a significant plus, offering an appealing visual experience.
  4. Pool Area: The pool area is often mentioned for its cleanliness and for being an enjoyable place to relax.
  5. Customer Service: Positive comments on the friendly and helpful staff underline the high level of customer service provided.
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Area for improvement

Bathroom

  1. Price: Some guests felt that the prices, both for the rooms and additional services, were on the higher side.
  2. Internet Connectivity: Issues with internet connectivity were a common complaint, impacting guests' stay.
  3. Food Quality: A few guests were not satisfied with the quality of the food in the hotel's dining services.
  4. Room Maintenance: There were a few mentions of maintenance issues within the rooms, which detracted from the overall experience.
  5. Noise Level: Noise from the surrounding area and within the hotel itself was occasionally found to be a disturbance for some guests.

Amenities

Microwave

Extra beds/cribs

Grocery/Convenience store

Pool

Breakfast available

Breakfast available

Pet friendly

Air conditioning

Air conditioning

Free WiFi

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Related hotel videos

Score icon8.9

RateScore

Total 1,385 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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9.0

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booking

520 Reviews

8.8 / 10

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expedia

865 Reviews

9.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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40+ People Are Talking

Location

Atmosphere

Food

Business

Breakfast

Fitness

Bar

Cleanliness

Pool

Amenities

Parking

Bathroom

Sleep

Gym

Restaurant

Accessibility

Air Conditioning

Nightlife

Location was mentioned 146 times

5% Negative86% Positive

Reviews based on Location

User image
Laurencio Ronquillo4 months ago
5/5Google icon

This hotel is excellent! From the lobby to the bad to the pool and gym, everything is fantastic and the service team are flawless. Good location in Santa Fe, walking distance to shops, mall and restaurants. Rooms are comfortable with good size tv and walk in shower. Distance to-from airport is ok, it can be bad during peak hours.

User image
Chaim Abraham4 months ago
4/5Google icon

The hotel is very clean, nice and comfortable. The staff is prestative and the location is very good. A mini mall with supermarket attached to the hotel and a 15min walk to a bigger mall with Walmart. But the refrigerator was not working and took them 2 days with excuses to exchange after going to the front desk and basically demanding them to fix it. The coffee machine is defective and after 2 hours next day somebody appear with another defective one. The water pressure is very low, and the room lights are very dim, needed a flashlight to search for a cable.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 260

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Number of floors 4

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Number of buildings/towers 1

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Year Built 2014

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

79

Upload

62

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Samara Shops

Nearby

Expo Santa Fe Mexico

770 m

Parque La Mexicana

1.05 km

Santa Fe Center Mall

1.33 km

KidZania Santa Fe

2.5 km

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Getting around

Mexico City Buenavista Station

8.5 km

Santa Fé Station

1.26 km

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Airports Nearby

Benito Juarez International Airport (MEX)

21.5 km

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Restaurants

Starbucks

Nearby

Mercado Gourmet

Nearby

Fisher's Santa Fe

210 m

La Imperial

Nearby

McDonald's

Nearby

Street View

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Daytime safety

51 out of 100

Risky

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Nighttime safety

22 out of 100

Unsafe

Mexico City safety index

Safety

Crime

48

Overall Safety Index

Risky

An average rating of the six safety categories

48 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

46

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Physical safety

Unsafe

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Likelihood of injury due to harmful intent.

lowhigh

30

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Property safety

Very Unsafe

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Likelihood of theft.

lowhigh

16

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Political safety

Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

29

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

67

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

68

Overall Crime index

High

An average rating of the crime categories

68 out of 100

Property crime severity

High

73

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Mugging or robbery  75/100

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Car theft  64/100

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Car break-ins  68/100

Crime category icon

Home break-ins  57/100

Violent crime severity

High

78

Crime category icon

Physical attacks  62/100

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Racism or religion motivated attacks  30/100

Other crime severity

High

78

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Insult or harassment in public  51/100

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Corruption or bribery  87/100

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Drug problem  68/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.7 - $1.2

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Coffee

$2.2 - $4.3

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Beer 0.5L

$1 - $2.7

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Meal, inexpensive restaurant

$5.4 - $16.3

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Public transport, one-way ticket

$0.3 - $0.5

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Taxi 1km (normal tariff)

$0.3 - $1

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Meal for 2 people, mid-range restaurant, three-course

$32.6 - $108.6

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Bottle of mid-range wine

$6.8 - $19

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McMeal at McDonalds

$7.6 - $10.9

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Coke/Pepsi 0.33L

$0.8 - $1.9

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Public transport, monthly pass

$10.9 - $32.6

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Gasoline (1 liter)

$1.2 - $1.4

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Mobile phone monthly plan

$13.6 - $43.5

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Fitness club, monthly fee

$21.7 - $114.1

Weather In Mexico City

°C
°F

Precipitation In Mexico City

mm
in

Air Quality

Unhealthy

PM2.522

PM1039

81

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Good

Water quality is satisfactory. Slight deviations may be noticed.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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