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Image of Krystal Grand Suites Insurgentes
Image of Krystal Grand Suites Insurgentes
Image of Krystal Grand Suites Insurgentes
Image of Krystal Grand Suites Insurgentes
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1/5

Image of Krystal Grand Suites Insurgentes
Image of Krystal Grand Suites InsurgentesImage of Krystal Grand Suites InsurgentesImage of Krystal Grand Suites InsurgentesImage of Krystal Grand Suites Insurgentes

Safety index

47 out of 100

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Business

Pet-friendly

Krystal Grand Suites Insurgentes

Rating icon

8.7

Good (2,529 ratings)

Mexico City, Mexico - 

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Location icon

1 km Centro Coyoacan

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2 km Frida Kahlo Museum

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3.5 km Pepsi Center

Hotel Overview

Krystal Grand Suites Insurgentes, based in Mexico City, receives mixed reviews from guests. The hotel's location and amenities are often praised, while certain service and maintenance issues are commonly noted. Below are summaries of frequent mentions in reviews.

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Hotel highlights

Location

Cleanliness

Atmosphere

  1. Location: Situated in a vibrant area, close to numerous dining, shopping, and entertainment options.
  2. Spacious Rooms: Guests appreciate the large, comfortable rooms providing ample space for relaxation and work.
  3. Modern Amenities: The hotel offers modern facilities, including a well-equipped fitness center and business amenities.
  4. View from Rooms: Many rooms offer scenic views of the city, enhancing the overall stay experience.
  5. Breakfast Options: The breakfast buffet is highlighted for its variety and quality, offering a satisfactory start to the day.
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Area for improvement

Bathroom

  1. Customer Service: Some guests experience issues with the responsiveness and helpfulness of the staff.
  2. Maintenance: Reports of maintenance issues in rooms and shared facilities can detract from the overall experience.
  3. Noise Levels: Noise from the streets and adjacent rooms is sometimes a concern for guests seeking a quiet stay.
  4. Wi-Fi Quality: The reliability and speed of the in-room Wi-Fi service are occasionally criticized.
  5. Parking: Limited parking spaces and the cost of parking are occasional points of frustration for guests with vehicles.

Amenities

Kitchen

Microwave

Breakfast available

Breakfast available

Pet friendly

Air conditioning

Air conditioning

Free WiFi

Parking available

Parking available

Gym

Gym

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Related hotel videos

Score icon8.7

RateScore

Total 2,529 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.7

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8.8

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booking

1,598 Reviews

8.7 / 10

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expedia

931 Reviews

8.8 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Cleanliness

Atmosphere

Bathroom

Parking

Amenities

Food

Sleep

Business

Breakfast

Kitchen

Bar

Wi-Fi

Accessibility

Family

Transit

Air Conditioning

Location was mentioned 94 times

5% Negative90% Positive

Reviews based on Location

User image
mike G4 months ago
3/5Google icon

The images on the Expedia site were taken some time ago as the room we were given was in need of refreshing. Finger marks on the doors and wardrobe, paint splashes in the floor and stains on the wall. The windows had hand prints from a small child no one had cleaned them off. Then we were given another room as there was no hot water. This room was much better but still no hot water after 15 hours. Reception staff not at all helpful and assuming we cannot be the only ones without hot water no information given to us. We are still in the hotel and waiting for hot water. After a day at the pyramids we are filthy and dusty and need a shower. Sadly I would not recommend this hotel.

User image
VJ Saric6 months ago
4/5Google icon

Rooms design is outstanding, great size, decor and view. Service was OK, location is great if your are doing business in the south side of town, but there are better areas to stay in if you are looking for night life of more variety of restaurants (ex. Santa Fe, Polanco, Coyoacán). Still I highly recommend this hotel!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 150

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Number of floors 14

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

72

Upload

43

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Centro Coyoacan

1 km

Frida Kahlo Museum

2 km

Pepsi Center

3.5 km

World Trade Center Mexico City

3.5 km

Estadio Azteca

5 km

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Getting around

Mexico City Buenavista Station

5.5 km

Miguel Angel de Quevedo Station

980 m

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Airports Nearby

Benito Juarez International Airport (MEX)

6.5 km

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Restaurants

Starbucks

Nearby

Chili's

Nearby

Los Bisquets Bisquets de Obregón

Nearby

Sushi Roll

140 m

Guadiana

Nearby

Street View

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Daytime safety

51 out of 100

Risky

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Nighttime safety

22 out of 100

Unsafe

Mexico City safety index

Safety

Crime

47

Overall Safety Index

Risky

An average rating of the six safety categories

47 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

47

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Physical safety

Unsafe

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Likelihood of injury due to harmful intent.

lowhigh

28

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Property safety

Very Unsafe

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Likelihood of theft.

lowhigh

16

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Political safety

Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

30

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

63

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

68

Overall Crime index

High

An average rating of the crime categories

68 out of 100

Property crime severity

High

73

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Mugging or robbery  75/100

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Car theft  64/100

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Car break-ins  68/100

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Home break-ins  57/100

Violent crime severity

High

78

Crime category icon

Physical attacks  62/100

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Racism or religion motivated attacks  30/100

Other crime severity

High

78

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Insult or harassment in public  51/100

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Corruption or bribery  87/100

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Drug problem  68/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.7 - $1.2

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Coffee

$2.2 - $4.3

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Beer 0.5L

$1 - $2.7

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Meal, inexpensive restaurant

$5.4 - $16.3

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Public transport, one-way ticket

$0.3 - $0.5

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Taxi 1km (normal tariff)

$0.3 - $1

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Meal for 2 people, mid-range restaurant, three-course

$32.6 - $108.6

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Bottle of mid-range wine

$6.8 - $19

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McMeal at McDonalds

$7.6 - $10.9

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Coke/Pepsi 0.33L

$0.8 - $1.9

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Public transport, monthly pass

$10.9 - $32.6

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Gasoline (1 liter)

$1.2 - $1.4

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Mobile phone monthly plan

$13.6 - $43.5

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Fitness club, monthly fee

$21.7 - $114.1

Weather In Mexico City

°C
°F

Precipitation In Mexico City

mm
in

Air Quality

Unhealthy

PM2.522

PM1039

81

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Good

Water quality is satisfactory. Slight deviations may be noticed.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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