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Image of NH Collection Mexico City Reforma
Image of NH Collection Mexico City Reforma
Image of NH Collection Mexico City Reforma
Image of NH Collection Mexico City Reforma
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1/5

Image of NH Collection Mexico City Reforma
Image of NH Collection Mexico City ReformaImage of NH Collection Mexico City ReformaImage of NH Collection Mexico City ReformaImage of NH Collection Mexico City Reforma

Safety index

45 out of 100

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Business

Business

Pet-friendly

Spa

Spa

Shopping

Shopping

City

City

Natural

NH Collection Mexico City Reforma

Rating icon

7.9

Fair (3,236 ratings)

Mexico City, Mexico - 

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490 m U.S. Embassy

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490 m Paseo de la Reforma

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560 m Angel of Independence Monument

Hotel Overview

NH Collection Mexico City Reforma is a well-regarded hotel that has garnered attention for its prime location and overall service quality, according to guest reviews. While it excels in several areas, ranging from its amenities to the professionalism of its staff, there are also aspects of the stay that some guests felt could be improved.

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Hotel highlights

Location

Breakfast

Cleanliness

  1. Prime Location: Situated in a convenient area, making it easy for guests to explore local attractions.
  2. Professional Staff: Employees are praised for their helpfulness and professionalism.
  3. Cleanliness: The hotel maintains high standards of cleanliness throughout the premises.
  4. Comfortable Rooms: Guests appreciate the comfort and modern amenities provided in the rooms.
  5. Quality Dining: The on-site dining options are frequently complimented for their quality.
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Area for improvement

Bathroom

Air Conditioning

  1. Noise Levels: Some guests have reported issues with noise, particularly from street traffic.
  2. WiFi Connectivity: Challenges with the WiFi connection and speed have been noted.
  3. Room Size: A few guests felt the rooms were smaller than expected.
  4. Additional Fees: Unexpected additional fees have been an issue for some guests.
  5. Limited Pool Area: The pool area is seen as limited by those looking to relax and enjoy leisure time.

Amenities

Extra beds/cribs

Pool

Pet friendly

Pet friendly

Breakfast available

Breakfast available

Spa

Spa

Air conditioning

Air conditioning

Free WiFi

Parking included

Parking included

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Related hotel videos

Score icon7.9

RateScore

Total 3,236 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.8

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8.2

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booking

2,270 Reviews

7.8 / 10

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expedia

966 Reviews

8.2 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Cleanliness

Breakfast

Food

Atmosphere

Sleep

Business

Amenities

Restaurant

Fitness

Bathroom

Bar

Pool

Nightlife

Air Conditioning

Accessibility

Gym

Parking

Transit

Wi-Fi

Wellness

Kitchen

Family

Entertainment

Spa

Couples

Nature

Location was mentioned 605 times

4% Negative90% Positive

Reviews based on Location

User image
Selim K5 months ago

Location is great, if you like an authentic atmosphere, and night life. Very close to Angel Square. Everything s great about the hotel, yet rooms feel a bit empty for some reason. They are not carpeted, which is great for health purposes, however, there were no slippers in my unit (my friends who stayed in the executive suite had them), so bring your soft slippers.

User image
Kripa Chettiar7 months ago
4/5Google icon

I'm staying here for a week. This is supposed to be my vacation. Writing this review in the middle of the night because the pillows are really hard; I cannot sleep and my neck hurts. I already contacted the front desk. They said they don't have any other pillows. I don't know how I'm going to spend the rest of the week I may change my review and rating if they somehow do a good job and provide better service and softer pillows. Follow up: =========== The guest relations person in the lobby was able to escalate the issue. The new pillows they provided work great for us. I'm so glad the staff came around and could help us out. Thanks a lot to the guest relations and the housekeeping team ! As for the hotel itself, we really like the location. The room we have has a nice territorial view. It's a happening area but we don't really get any noise from the streets - which is a huge plus. Looking forward to the rest of our stay!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 306

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Number of floors 17

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Number of buildings/towers 2

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Year Built 1972

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

87

Upload

48

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

U.S. Embassy

490 m

Paseo de la Reforma

490 m

Angel of Independence Monument

560 m

Reforma 222

770 m

Chapultepec Park

1.5 km

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Getting around

Insurgentes Station

350 m

Mexico City Buenavista Station

6.5 km

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Airports Nearby

Benito Juarez International Airport (MEX)

14 km

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Restaurants

La Casa de Toño

140 m

Handshake Speakeasy

Nearby

Pancho's Bar

140 m

Hamburguesas Torreon

140 m

Jugos y Licuados "El Güero

140 m

Street View

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Daytime safety

51 out of 100

Risky

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Nighttime safety

22 out of 100

Unsafe

Mexico City safety index

Safety

Crime

45

Overall Safety Index

Risky

An average rating of the six safety categories

45 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

57

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Physical safety

Very Unsafe

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Likelihood of injury due to harmful intent.

lowhigh

10

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Property safety

Very Unsafe

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Likelihood of theft.

lowhigh

4

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Political safety

Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

29

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

67

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

68

Overall Crime index

High

An average rating of the crime categories

68 out of 100

Property crime severity

High

73

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Mugging or robbery  75/100

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Car theft  64/100

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Car break-ins  68/100

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Home break-ins  57/100

Violent crime severity

High

78

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Physical attacks  62/100

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Racism or religion motivated attacks  30/100

Other crime severity

High

78

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Insult or harassment in public  51/100

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Corruption or bribery  87/100

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Drug problem  68/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.7 - $1.2

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Coffee

$2.2 - $4.3

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Beer 0.5L

$1 - $2.7

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Meal, inexpensive restaurant

$5.4 - $16.3

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Public transport, one-way ticket

$0.3 - $0.5

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Taxi 1km (normal tariff)

$0.3 - $1

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Meal for 2 people, mid-range restaurant, three-course

$32.6 - $108.6

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Bottle of mid-range wine

$6.8 - $19

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McMeal at McDonalds

$7.6 - $10.9

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Coke/Pepsi 0.33L

$0.8 - $1.9

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Public transport, monthly pass

$10.9 - $32.6

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Gasoline (1 liter)

$1.2 - $1.4

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Mobile phone monthly plan

$13.6 - $43.5

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Fitness club, monthly fee

$21.7 - $114.1

Weather In Mexico City

°C
°F

Precipitation In Mexico City

mm
in

Air Quality

Unhealthy

PM2.522

PM1039

81

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Good

Water quality is satisfactory. Slight deviations may be noticed.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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