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Image of Residence L´ Heritage Royal Colonial by BlueBay
Image of Residence L´ Heritage Royal Colonial by BlueBay
Image of Residence L´ Heritage Royal Colonial by BlueBay
Image of Residence L´ Heritage Royal Colonial by BlueBay
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1/5

Image of Residence L´ Heritage Royal Colonial by BlueBay
Image of Residence L´ Heritage Royal Colonial by BlueBayImage of Residence L´ Heritage Royal Colonial by BlueBayImage of Residence L´ Heritage Royal Colonial by BlueBayImage of Residence L´ Heritage Royal Colonial by BlueBay

Safety index

51 out of 100

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Business

Business

Shopping

Shopping

Residence L´ Heritage Royal Colonial by BlueBay

Rating icon

7.4

Fair (188 ratings)

Mexico City, Mexico - 

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910 m Antara Polanco

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980 m Auditorio Nacional

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1.19 km Parque Zoologico de Chapultepec

Hotel Overview

Residence L´ Heritage Royal Colonial, situated in Mexico City, is a hotel that offers a unique experience according to guests. Leveraging the collective feedback from numerous visitors, a picture of the hotel’s strengths and weaknesses can be painted, providing a balanced view for potential future guests.

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Hotel highlights

Location

Breakfast

  1. Exceptional Location: Guests consistently praise the hotel for its prime location, allowing easy access to local attractions and amenities.
  2. Helpful Staff: Many reviews highlight the friendly and helpful nature of the staff, adding a personal touch to guests' stays.
  3. Comfortable Rooms: The accommodations are noted for their comfort, providing a restful environment for guests.
  4. Quality of Food: The on-site dining options are frequently complimented for both the variety and quality of food offered.
  5. Overall Cleanliness: Maintaining a high standard of cleanliness throughout the hotel is something that is repeatedly mentioned in guests' feedback.
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Area for improvement

Sleep

Amenities

Air Conditioning

  1. Noisy Environment: A common complaint among guests is the noise from the surrounding area, affecting the peacefulness of their stay.
  2. In-room Maintenance Issues: Some guests have reported issues with maintenance inside the rooms, ranging from minor inconveniences to more significant problems.
  3. Wi-Fi Connectivity Problems: Challenges with the hotel's Wi-Fi connectivity have been a point of frustration for some visitors.
  4. Price Point: A few guests feel that the hotel’s rates are somewhat high considering the overall experience they received.
  5. Limited Parking: The availability of parking has been criticized, with some guests experiencing difficulties due to limited spaces.

Amenities

Kitchen

Microwave

Breakfast included

Free WiFi

Parking included

Parking included

Gym

Gym

Outdoor Space

Outdoor Space

Housekeeping

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Related hotel videos

Score icon7.4

RateScore

Total 188 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.4

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expedia

188 Reviews

7.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Sleep

Cleanliness

Breakfast

Amenities

Air Conditioning

Bathroom

Restaurant

Atmosphere

Wi-Fi

Kitchen

Location was mentioned 29 times

0% Negative93% Positive

Reviews based on Location

User image
sam tuy8 months ago
2/5Google icon

Hotel in a good location with generally helpful staff. Rooms are quite large but often not clean enough and quite noisy. Breakfast is very good. On the other hand, the hotel is unreachable. It refuses to answer emails and calls following a request for a refund for two nights cancelled and not used.

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SofiaMoscow1 year ago

Hola!, buenas noches! hello to everybody, my name is Sophie and I’m from Moscow ! We’re in Mexico City for vocations and we’ve chosen the Royal Colonial Suites for our family accommodation in Polanco and we’re absolutely happy with the apartments and the place ! First of all, I’d like to mention an exceptional location and interiors of the hotel! We’ve been living in a very Green and quiet area, just 1 minute from the Park of America , it’s charming and nice ! The personnel is very friendly and helpful : many thanks to Chief, Senora Huana ! She serves breakfasts every morning : variety of fresh juices , yogurts , omelettes ( you can ask her to cook for you just fried eggs instead of omelette , for instance), tortilla , sandwiches , sweet bread as well. Coffee is very tasty here. In the afternoon they offer some snacks: apples with yogurt, nuts , sandwiches . Senores Ricardo and Mario - the hotel securities - are always ready to answer your questions and predict every your needs. The’re always were attentive to everything around , even in such quiet and safe place . Senorita Montserrat at the Reception Desk is very friendly and helpful . We’re really enjoying our staying here , in this beautiful district of Mexico City ! Polanco Is very Green, quiet and beautiful ! El Cathedral in the Park of America is amazing! And it takes you just 5 minutes to get the place from the hotel ! Muchas Gracias a todos ustedes para sis amabiludad and hospitalidad! We have a strong feeling that the hotel’s staff has been operating as a big and lovely family . Accordingly , while being here, you feel that it’s a home away of your home !

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 36

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Number of floors 4

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Number of buildings/towers 1

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Year Built 2010

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

111

Upload

58

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Antara Polanco

910 m

Auditorio Nacional

980 m

Parque Zoologico de Chapultepec

1.19 km

Soumaya Museum

1.5 km

National Museum of Anthropology

1.5 km

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Getting around

Polanco Station

490 m

Mexico City Buenavista Station

10.5 km

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Airports Nearby

Benito Juarez International Airport (MEX)

15.5 km

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Restaurants

La Casa del Pastor

140 m

Cambalache Polanco

210 m

Starbucks

140 m

Niddo café

280 m

Matisse

210 m

Street View

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Daytime safety

51 out of 100

Risky

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Nighttime safety

22 out of 100

Unsafe

Mexico City safety index

Safety

Crime

51

Overall Safety Index

Risky

An average rating of the six safety categories

51 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

59

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Physical safety

Unsafe

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Likelihood of injury due to harmful intent.

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33

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Property safety

Very Unsafe

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Likelihood of theft.

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16

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Political safety

Unsafe

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Potential for infringement of political rights or political unrest.

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30

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

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66

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

68

Overall Crime index

High

An average rating of the crime categories

68 out of 100

Property crime severity

High

73

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Mugging or robbery  75/100

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Car theft  64/100

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Car break-ins  68/100

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Home break-ins  57/100

Violent crime severity

High

78

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Physical attacks  62/100

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Racism or religion motivated attacks  30/100

Other crime severity

High

78

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Insult or harassment in public  51/100

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Corruption or bribery  87/100

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Drug problem  68/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.7 - $1.2

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Coffee

$2.2 - $4.3

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Beer 0.5L

$1 - $2.7

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Meal, inexpensive restaurant

$5.4 - $16.3

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Public transport, one-way ticket

$0.3 - $0.5

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Taxi 1km (normal tariff)

$0.3 - $1

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Meal for 2 people, mid-range restaurant, three-course

$32.6 - $108.6

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Bottle of mid-range wine

$6.8 - $19

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McMeal at McDonalds

$7.6 - $10.9

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Coke/Pepsi 0.33L

$0.8 - $1.9

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Public transport, monthly pass

$10.9 - $32.6

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Gasoline (1 liter)

$1.2 - $1.4

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Mobile phone monthly plan

$13.6 - $43.5

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Fitness club, monthly fee

$21.7 - $114.1

Weather In Mexico City

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°F

Precipitation In Mexico City

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in

Air Quality

Unhealthy

PM2.522

PM1039

81

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Good

Water quality is satisfactory. Slight deviations may be noticed.

Traffic around property

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Heavy

Potential slowdowns and congestion, expect delays during peak travel times.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets

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