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Image of Hotel Cielo
Image of Hotel Cielo
Image of Hotel Cielo
Image of Hotel Cielo
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1/5

Image of Hotel Cielo
Image of Hotel CieloImage of Hotel CieloImage of Hotel CieloImage of Hotel Cielo

Safety index

55 out of 100

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Beach

Adventure sport

Adventure sport

Hotel Cielo

Rating icon

8.5

Good (327 ratings)

Playa del Carmen, Mexico - 

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Nearby Quinta Avenida

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210 m Playa del Carmen Main Beach

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350 m Playa del Carmen Maritime Terminal

Hotel Overview

Hotel Cielo, located in Playa del Carmen, is a charming hotel that has garnered a mix of feedback from its visitors. Based on user reviews, it stands out for various reasons, yet it also faces certain areas for improvement.

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Hotel highlights

  1. Excellent Location: Situated close to the beach and local attractions, making it convenient for travelers.
  2. Friendly Staff: The hotel staff is known for their welcoming and helpful demeanor.
  3. Authentic Atmosphere: Offers a genuine local experience, representative of Playa del Carmen's charm.
  4. Comfortable Rooms: Guests have noted the rooms to be comfortable and well-maintained.
  5. Tasty Cuisine: The hotel's restaurant serves delicious local and international dishes, appreciated by guests.
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Area for improvement

  1. Noise Levels: Some visitors have complained about noise, especially at night, which can impact sleep quality.
  2. Limited Amenities: The hotel offers fewer amenities compared to others, which some guests found disappointing.
  3. Small Rooms: A few guests mentioned that the rooms, while comfortable, are on the smaller side.
  4. Intermittent Wi-Fi: Wi-Fi connectivity issues have been a concern for some staying at the hotel.
  5. Pricey: Several guests feel that the hotel's pricing is a bit high for the value provided.

Amenities

Restaurant

Room service

Room service

Free WiFi

Air conditioning

Air conditioning

Housekeeping

24/7 front desk

24/7 front desk

Available in some public areas: Free WiFi

Roundtrip airport shuttle (surcharge)

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Related hotel videos

Score icon8.5

RateScore

Total 327 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.0

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8.6

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booking

54 Reviews

8.0 / 10

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expedia

273 Reviews

8.6 / 10

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 18

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Number of floors 3

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Number of buildings/towers 2

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

12

Download

65

Upload

36

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Quinta Avenida

Nearby

Playa del Carmen Main Beach

210 m

Playa del Carmen Maritime Terminal

350 m

Central Square

420 m

Mamitas Beach

910 m

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Airports Nearby

Cancun Intl. Airport (CUN)

25 km

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Restaurants

Fives Rooftop

140 m

La Vagabunda Centro

Nearby

Los Tapetes

Nearby

Karen's Restaurant

Nearby

Hard Rock Cafe Playa del Carmen

Nearby

Street View

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Daytime safety

63 out of 100

Safe

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Nighttime safety

41 out of 100

Risky

Playa del Carmen safety index

Safety

Crime

55

Overall Safety Index

Risky

An average rating of the six safety categories

55 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

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59

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

62

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

29

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Political safety

Unsafe

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Potential for infringement of political rights or political unrest.

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24

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

57

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

56

Overall Crime index

Moderate

An average rating of the crime categories

56 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  59/100

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Car theft  50/100

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Car break-ins  57/100

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Home break-ins  56/100

Violent crime severity

Moderate

58

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Physical attacks  52/100

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Racism or religion motivated attacks  31/100

Other crime severity

High

61

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Insult or harassment in public  41/100

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Corruption or bribery  73/100

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Drug problem  63/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $1.5

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Coffee

$1.3 - $8.5

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Beer 0.5L

$0.8 - $2.4

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Meal, inexpensive restaurant

$5.3 - $18.6

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Public transport, one-way ticket

$0.5 - $0.7

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Taxi 1km (normal tariff)

$1.3 - $3.2

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Meal for 2 people, mid-range restaurant, three-course

$23.9 - $110.3

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Bottle of mid-range wine

$6.4 - $13.3

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McMeal at McDonalds

$6.4 - $9.2

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Coke/Pepsi 0.33L

$0.8 - $2.9

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Public transport, monthly pass

$38.3 - $55.2

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Gasoline (1 liter)

$1.2 - $1.3

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Mobile phone monthly plan

$16 - $26.6

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Fitness club, monthly fee

$21.2 - $31.9

Weather In Playa del Carmen

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°F

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets

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