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The Palm at Playa

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8.6

Good (975 ratings)

Playa del Carmen, Mexico - 

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Nearby Quinta Avenida

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210 m Central Square

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420 m Playa del Carmen Main Beach

Hotel Overview

The Palm at Playa, located in Playa del Carmen, is a hotel that garners mixed reviews from guests. It is known for its strategic location, offering easy access to the beach and local attractions. However, opinions on the service and amenities vary, leading to a diverse range of experiences.

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Hotel highlights

  1. Location: Close to the beach and local attractions, making it a convenient choice for travelers.
  2. Ambiance: The hotel has a modern and stylish decor that many guests appreciate.
  3. Roof Terrace: Offers a stunning view, perfect for relaxation and taking photos.
  4. Swimming Pool: A well-maintained swimming pool that is often highlighted as a plus.
  5. Breakfast Options: Varied and delicious breakfast offerings that receive positive mentions.
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Area for improvement

  1. Noise Levels: Can be high, particularly at night, which some guests find disturbing.
  2. Customer Service: Inconsistent customer service experiences have been reported.
  3. Room Maintenance: Some guests mention that rooms could use better upkeep and more frequent maintenance.
  4. Wi-Fi Quality: The Wi-Fi connection is often described as unreliable.
  5. Price: Several guests consider the pricing to be on the higher side for the value received.

Amenities

All inclusive

Bar

Room service

Room service

Breakfast available

Breakfast available

Pool

Hot Tub

Free WiFi

Parking included

Parking included

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Related hotel videos

Score icon8.6

RateScore

Total 975 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.6

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expedia

975 Reviews

8.6 / 10

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 66

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Number of floors 3

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Number of buildings/towers 3

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Year Built 2012

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

12

Download

64

Upload

36

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Quinta Avenida

Nearby

Central Square

210 m

Playa del Carmen Main Beach

420 m

Playa del Carmen Maritime Terminal

630 m

Mamitas Beach

770 m

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Airports Nearby

Cancun Intl. Airport (CUN)

25 km

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Restaurants

Mercado 174

Nearby

Don Mario Steak and Pasta House

Nearby

Tropical Playa del Carmen

Nearby

El Ranchito de la 10

Nearby

Patio 8

Nearby

Street View

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Daytime safety

63 out of 100

Safe

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Nighttime safety

41 out of 100

Risky

Playa del Carmen safety index

Safety

Crime

55

Overall Safety Index

Risky

An average rating of the six safety categories

55 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

59

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

62

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

29

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Political safety

Unsafe

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Potential for infringement of political rights or political unrest.

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24

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

57

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

56

Overall Crime index

Moderate

An average rating of the crime categories

56 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  59/100

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Car theft  50/100

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Car break-ins  57/100

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Home break-ins  56/100

Violent crime severity

Moderate

58

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Physical attacks  52/100

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Racism or religion motivated attacks  31/100

Other crime severity

High

61

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Insult or harassment in public  41/100

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Corruption or bribery  73/100

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Drug problem  63/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $1.5

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Coffee

$1.3 - $8.5

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Beer 0.5L

$0.8 - $2.4

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Meal, inexpensive restaurant

$5.3 - $18.6

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Public transport, one-way ticket

$0.5 - $0.7

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Taxi 1km (normal tariff)

$1.3 - $3.2

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Meal for 2 people, mid-range restaurant, three-course

$23.9 - $110.3

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Bottle of mid-range wine

$6.4 - $13.3

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McMeal at McDonalds

$6.4 - $9.2

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Coke/Pepsi 0.33L

$0.8 - $2.9

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Public transport, monthly pass

$38.3 - $55.2

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Gasoline (1 liter)

$1.2 - $1.3

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Mobile phone monthly plan

$16 - $26.6

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Fitness club, monthly fee

$21.2 - $31.9

Weather In Playa del Carmen

°C
°F

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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