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Image of Viceroy Riviera Maya, a Luxury Villa Resort
Image of Viceroy Riviera Maya, a Luxury Villa Resort
Image of Viceroy Riviera Maya, a Luxury Villa Resort
Image of Viceroy Riviera Maya, a Luxury Villa Resort
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Image of Viceroy Riviera Maya, a Luxury Villa Resort
Image of Viceroy Riviera Maya, a Luxury Villa ResortImage of Viceroy Riviera Maya, a Luxury Villa ResortImage of Viceroy Riviera Maya, a Luxury Villa ResortImage of Viceroy Riviera Maya, a Luxury Villa Resort

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Safe area tag

Safe area

Beach

Luxury

Luxury

Pet-friendly

Spa

Spa

Adventure sport

Adventure sport

Viceroy Riviera Maya, a Luxury Villa Resort

Rating icon

9.3

Excellent (430 ratings)

Playa del Carmen, Mexico - 

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140 m Playa Xcalacoco

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2 km Gran Coyote Golf

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3.5 km El Camaleón Mayakoba Golf Course

Hotel Overview

Viceroy Riviera Maya is a Luxury Villa Resort situated in the serene and inviting locale of Playa del Carmen, known for its breathtaking coastal beauty, pristine beaches, and lush surroundings. Based on user reviews, this luxurious retreat stands out for offering a highly personalized and immersive experience, blending seamlessly with the natural environment to provide an escape unlike any other. Below are the key highlights and areas for improvement noted by guests.

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Hotel highlights

Nature

Food

Fitness

  1. Exceptional Service: Staff are noted for their attentiveness, warmth, and dedication to ensuring guests have a memorable stay.
  2. Private and Serene Ambiance: The resort is praised for its tranquility and privacy, offering a perfect escape from the hustle and bustle.
  3. Quality of the Villas: Guests highlight the luxurious and well-maintained villas, equipped with modern amenities and surrounded by natural beauty.
  4. Exclusive Beach Access: The resort offers direct and private access to a stunning beach, highly valued by the guests for its cleanliness and beauty.
  5. Gourmet Dining Experiences: The on-site dining options are lauded for their variety, quality, and innovative dishes, offering a true culinary delight.
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Area for improvement

Sleep

Nightlife

  1. Price Point: Some guests feel that the cost of stay and services can be quite high, making it less accessible for a wider audience.
  2. Limited Outdoor Activities: A few reviews mention a lack of diverse outdoor activities within the resort, limiting options for adventure seekers.
  3. Seaweed on the Beach: Although the resort cannot control this, some periods of the year see considerable amounts of seaweed on the beach, affecting the beach experience.
  4. Distance from Major Attractions: The secluded nature of the resort means it's a bit removed from local attractions, necessitating travel for exploration.
  5. Occasional Maintenance Issues: A small number of guests have reported occasional maintenance issues within the villas, though these are generally addressed promptly.

Amenities

Restaurant

Bar

Room service

Room service

Pool

Breakfast available

Breakfast available

Spa

Spa

Hot Tub

Pet friendly

Pet friendly

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Related hotel videos

Score icon9.3

RateScore

Total 430 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.0

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9.4

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booking

84 Reviews

9.0 / 10

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expedia

346 Reviews

9.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Nature

Food

Fitness

Couples

Atmosphere

Wellness

Spa

Pool

Bar

Breakfast

Sleep

Bathroom

Cleanliness

Location

Family

Nightlife

Amenities

Transit

Beach

Nature was mentioned 70 times

20% Negative73% Positive

Reviews based on Nature

User image
Rowena G6 months ago
5/5Google icon

Wow, what a beautiful small resort in the jungle. From the moment we arrived to the time we checked out, all of the staff were welcoming, friendly and went out there way to ensure we had comfortable stay. If you are looking for a luxury, relaxing, quiet chilled out resort, this is the place for you. You will be greeted with a coconut and lime drink which is very delicious. We stayed all inclusive the food, drinks and room service were tasty. Unlike some hotels we stayed before this hotel the room service does stop at 10:30pm, not a problem for us but just something to bare in mind. Our Villa was very close to a lovely beach which has enough chairs and beds for everyone. We celebrated our wedding anniversary here and they made us feel very special, too many people to thank but I would especially like to thank Jacqueline for showing us around the resort and Angel for the welcome drink shot and natural soaps. These are a lovely gift to bring back home and remind us of our stay. Also thank you to the manager Pedro for the lovely welcome anniversary message. Our room was kindly upgraded and very clean, it has everything you need and the mini bar was fully stocked. Our room had a huge tub, shower indoors and one outdoors for the extra jungle experience. All villas come with your own private plunge pool and hammock which is great for those that want to just stay in and enjoy quality time with their loved ones. A small little gym which made my husband happy and an amazing spa. I love that they have natural products. Two restaurants and their was a Mexican theme event which had lovely food and great decorations. Can’t wait to come back. Thank you

User image
Rebecca VanBrienen9 months ago
5/5Google icon

our waterfront villa was beautiful. all of the staff are so kind and attentive. from remembering i loved the tamarind candies to helping us plan excursions and knowing i do not eat meat. also, we already miss pepe! if you want resort amenities but a true boutique small environment that is tucked away on the ocean - book it! will be back.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

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Total number of rooms 41

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

72

Upload

52

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Playa Xcalacoco

140 m

Gran Coyote Golf

2 km

El Camaleón Mayakoba Golf Course

3.5 km

Quinta Avenida

5 km

Playa del Carmen Main Beach

9 km

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Airports Nearby

Cancun Intl. Airport (CUN)

23 km

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Restaurants

Alberca

Nearby

Amaranto

840 m

The Fives Plaza

420 m

Snack Riviera

840 m

5th Avenue

1.19 km

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $1.5

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Coffee

$1.3 - $8.5

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Beer 0.5L

$0.8 - $2.4

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Meal, inexpensive restaurant

$5.3 - $18.6

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Public transport, one-way ticket

$0.5 - $0.7

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Taxi 1km (normal tariff)

$1.3 - $3.2

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Meal for 2 people, mid-range restaurant, three-course

$23.9 - $110.3

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Bottle of mid-range wine

$6.4 - $13.3

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McMeal at McDonalds

$6.4 - $9.2

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Coke/Pepsi 0.33L

$0.8 - $2.9

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Public transport, monthly pass

$38.3 - $55.2

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Gasoline (1 liter)

$1.2 - $1.3

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Mobile phone monthly plan

$16 - $26.6

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Fitness club, monthly fee

$21.2 - $31.9

Weather In Playa del Carmen

°C
°F

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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