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Image of Viceroy Riviera Maya All Inclusive
Image of Viceroy Riviera Maya All Inclusive
Image of Viceroy Riviera Maya All Inclusive
Image of Viceroy Riviera Maya All Inclusive
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Image of Viceroy Riviera Maya All Inclusive
Image of Viceroy Riviera Maya All InclusiveImage of Viceroy Riviera Maya All InclusiveImage of Viceroy Riviera Maya All InclusiveImage of Viceroy Riviera Maya All Inclusive

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Safe area

Beach

Luxury

Luxury

Pet-friendly

Spa

Spa

Viceroy Riviera Maya All Inclusive

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9.3

Excellent (163 ratings)

Playa del Carmen, Mexico - 

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Nearby Playa Xcalacoco

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3.5 km Gran Coyote Golf

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4.5 km El Camaleón Mayakoba Golf Course

Hotel Overview

Viceroy Riviera Maya All Inclusive, located in Playa del Carmen, is a luxurious escape nestled in a lush tropical setting. Guests commend its serene ambiance, exceptional service, and high-quality amenities. This exclusive resort promises an unforgettable experience, blending comfort, elegance, and the natural beauty of its surroundings.

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Hotel highlights

Nature

Food

Fitness

  1. Exceptional Service: Staff's attention to detail and personalized service creates a welcoming and pampered experience.
  2. Beautiful Beachfront: Pristine beach with clear waters and white sand is a highlight for many visitors.
  3. High-Quality Dining: The gastronomic offerings are diverse and delicious, featuring fresh and flavorful dishes.
  4. Luxurious Accommodations: Rooms and villas are spacious, beautifully decorated, and equipped with modern amenities.
  5. Peaceful Ambiance: The tranquil surroundings and private settings make it an ideal spot for relaxation and romance.
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Area for improvement

Sleep

Nightlife

  1. Pricey Rates: The cost of staying at the resort is high, which can be a deterrent for some potential guests.
  2. Isolated Location: Its secluded setting, while serene, means that access to local attractions and activities outside the resort is limited.
  3. Occasional Maintenance Issues: Some guests have reported minor maintenance issues in their rooms or common areas.
  4. Limited Activities: Though the resort offers a peaceful retreat, some find the on-site activities and entertainment options to be somewhat limited.
  5. Reservation Challenges: Booking dining or spa services can sometimes be challenging due to high demand or limited availability.

Amenities

All inclusive

Restaurant

Bar

Room service

Room service

Breakfast included

Pool

Spa

Spa

Pet friendly

Pet friendly

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Related hotel videos

Score icon9.3

RateScore

Total 163 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.0

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9.6

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booking

84 Reviews

9.0 / 10

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expedia

79 Reviews

9.6 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Nature

Food

Fitness

Couples

Atmosphere

Wellness

Spa

Pool

Bar

Breakfast

Sleep

Bathroom

Cleanliness

Location

Family

Nightlife

Amenities

Transit

Beach

Nature was mentioned 70 times

20% Negative73% Positive

Reviews based on Nature

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Rowena G6 months ago
5/5Google icon

Wow, what a beautiful small resort in the jungle. From the moment we arrived to the time we checked out, all of the staff were welcoming, friendly and went out there way to ensure we had comfortable stay. If you are looking for a luxury, relaxing, quiet chilled out resort, this is the place for you. You will be greeted with a coconut and lime drink which is very delicious. We stayed all inclusive the food, drinks and room service were tasty. Unlike some hotels we stayed before this hotel the room service does stop at 10:30pm, not a problem for us but just something to bare in mind. Our Villa was very close to a lovely beach which has enough chairs and beds for everyone. We celebrated our wedding anniversary here and they made us feel very special, too many people to thank but I would especially like to thank Jacqueline for showing us around the resort and Angel for the welcome drink shot and natural soaps. These are a lovely gift to bring back home and remind us of our stay. Also thank you to the manager Pedro for the lovely welcome anniversary message. Our room was kindly upgraded and very clean, it has everything you need and the mini bar was fully stocked. Our room had a huge tub, shower indoors and one outdoors for the extra jungle experience. All villas come with your own private plunge pool and hammock which is great for those that want to just stay in and enjoy quality time with their loved ones. A small little gym which made my husband happy and an amazing spa. I love that they have natural products. Two restaurants and their was a Mexican theme event which had lovely food and great decorations. Can’t wait to come back. Thank you

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Rebecca VanBrienen9 months ago
5/5Google icon

our waterfront villa was beautiful. all of the staff are so kind and attentive. from remembering i loved the tamarind candies to helping us plan excursions and knowing i do not eat meat. also, we already miss pepe! if you want resort amenities but a true boutique small environment that is tucked away on the ocean - book it! will be back.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

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Total number of rooms 41

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Year Built 2012

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

74

Upload

52

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

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Location Area Map

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What's nearby

Playa Xcalacoco

Nearby

Gran Coyote Golf

3.5 km

El Camaleón Mayakoba Golf Course

4.5 km

Quinta Avenida

6 km

Playa del Carmen Main Beach

10 km

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Airports Nearby

Cancun Intl. Airport (CUN)

25 km

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Restaurants

Alberca

Nearby

Amaranto

770 m

The Fives Plaza

490 m

Snack Riviera

770 m

Grand Sunset Princess swimup bar

770 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.6 - $1.5

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Coffee

$1.3 - $8.5

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Beer 0.5L

$0.8 - $2.4

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Meal, inexpensive restaurant

$5.3 - $18.6

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Public transport, one-way ticket

$0.5 - $0.7

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Taxi 1km (normal tariff)

$1.3 - $3.2

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Meal for 2 people, mid-range restaurant, three-course

$23.9 - $110.3

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Bottle of mid-range wine

$6.4 - $13.3

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McMeal at McDonalds

$6.4 - $9.2

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Coke/Pepsi 0.33L

$0.8 - $2.9

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Public transport, monthly pass

$38.3 - $55.2

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Gasoline (1 liter)

$1.2 - $1.3

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Mobile phone monthly plan

$16 - $26.6

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Fitness club, monthly fee

$21.2 - $31.9

Weather In Playa del Carmen

°C
°F

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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