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Image of Hard Rock Hotel Riviera Maya - All Inclusive
Image of Hard Rock Hotel Riviera Maya - All Inclusive
Image of Hard Rock Hotel Riviera Maya - All Inclusive
Image of Hard Rock Hotel Riviera Maya - All Inclusive
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Image of Hard Rock Hotel Riviera Maya - All Inclusive
Image of Hard Rock Hotel Riviera Maya - All InclusiveImage of Hard Rock Hotel Riviera Maya - All InclusiveImage of Hard Rock Hotel Riviera Maya - All InclusiveImage of Hard Rock Hotel Riviera Maya - All Inclusive

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Beach

Eco-certified

Golf

Luxury

Pet-friendly

Spa

Hot springs

Adventure sport

Business

Family

Hard Rock Hotel Riviera Maya - All Inclusive

Puerto Aventuras, Mexico - 

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1.12 km Blu Riviera Maya

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3 km Puerto Aventuras Golf Club

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3.5 km Puerto Aventuras Marina

Hotel Overview

Hard Rock Hotel Riviera Maya - All Inclusive, located in Puerto Aventuras, is a luxurious resort known for its stunning ocean views, exceptional dining options, and a wide array of entertainment and activities. It offers guests an immersive experience, blending the beauty of the Riviera Maya with the comfort and service expected from a high-end hotel.

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Hotel highlights

  1. Stunning Ocean Views: Guests love the breathtaking views of the ocean available from many spots throughout the resort.
  2. Exceptional Dining Options: The resort's variety of dining experiences receive high praise for both quality and variety.
  3. Variety of Activities: From water sports to live entertainment, the resort offers a wide range of activities to keep guests entertained.
  4. Luxurious Rooms: The accommodations are lauded for their comfort, luxury, and amenities.
  5. Friendly Staff: The service provided by the hotel staff is often highlighted as exceptional, with many noting the friendly and accommodating nature of the personnel.
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Area for improvement

  1. High Cost: The most common complaint concerns the high cost of staying at the resort, including the price of extras and services.
  2. Crowded Pools: During peak times, the swimming pools can become overcrowded, detracting from the relaxation experience.
  3. Occasional Maintenance Issues: Some guests have reported issues with room maintenance, including malfunctioning fixtures.
  4. Wi-Fi Connectivity: Reliable Wi-Fi is a common issue, with some guests experiencing difficulties connecting or maintaining a stable internet connection.
  5. Time-share Promotion: A number of guests have expressed discomfort with the aggressive promotion of time-share opportunities, feeling it disrupted their stay.

Amenities

Kids pool

Tennis court

Babysitting

Babysitting

Kids club

Extra beds/cribs

Grocery/Convenience store

All inclusive

Restaurant

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General Info

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Total number of rooms 1264

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Number of floors 3

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Number of buildings/towers 9

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Year Built 2013

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Location Area Map

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What's nearby

Blu Riviera Maya

1.12 km

Puerto Aventuras Golf Club

3 km

Puerto Aventuras Marina

3.5 km

Dolphin Discovery

4 km

Kantenah Lagoon

5 km

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Airports Nearby

Cancun Intl. Airport (CUN)

31 km

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Restaurants

The Market

700 m

El Abuelo

4.5 km

Toro Steak House

560 m

Restaurante Ipanema

490 m

Bamboleo Snack & Grill

4.5 km

Street View

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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