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Image of City Express Plus by Marriott Puerto Vallarta
Image of City Express Plus by Marriott Puerto Vallarta
Image of City Express Plus by Marriott Puerto Vallarta
Image of City Express Plus by Marriott Puerto Vallarta
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1/5

Image of City Express Plus by Marriott Puerto Vallarta
Image of City Express Plus by Marriott Puerto VallartaImage of City Express Plus by Marriott Puerto VallartaImage of City Express Plus by Marriott Puerto VallartaImage of City Express Plus by Marriott Puerto Vallarta

Safety index

53 out of 100

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Business

Business

City Express Plus by Marriott Puerto Vallarta

Rating icon

8.1

Good (1,861 ratings)

Puerto Vallarta, Mexico - 

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210 m Puerto Mágico

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420 m Cruise Ship Terminal

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910 m La Isla

Hotel Overview

City Express Plus Puerto Vallarta is a well-regarded hotel that attracts a variety of guests. Based on user reviews, it offers a memorable experience with several positive aspects. However, like any establishment, it also has areas that some guests feel could be improved.

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Hotel highlights

Location

Cleanliness

Atmosphere

  1. Location: Close proximity to the beach and local attractions makes it a prime spot for tourists.
  2. Staff Friendliness: Guests have noted the helpful and attentive nature of the hotel staff.
  3. Cleanliness: The property is regularly praised for its cleanliness and well-maintained facilities.
  4. Breakfast Options: The variety and quality of breakfast provided receive positive feedback.
  5. Affordable Prices: Many find the hotel to offer good value for money, particularly in terms of room rates.
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Area for improvement

Bathroom

Wi-Fi

Kitchen

  1. Noise Levels: Some guests have mentioned that noise from nearby areas can be an issue, affecting sleep quality.
  2. Room Size: A few reviews point out that the rooms can feel cramped, especially when fully occupied.
  3. Amenities: There are comments regarding the limited range of amenities available at the hotel.
  4. Wi-Fi Connectivity: Problems with Wi-Fi strength and connectivity have been a concern for some visitors.
  5. Parking: Limited parking space is a common inconvenience mentioned by guests.

Amenities

Microwave

Bar

Room service

Room service

Pool

Breakfast included

Free WiFi

Gym

Gym

Air conditioning

Air conditioning

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Related hotel videos

Score icon8.1

RateScore

Total 1,861 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.9

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8.4

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booking

1,056 Reviews

7.9 / 10

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expedia

805 Reviews

8.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Breakfast

Location

Restaurant

Fitness

Atmosphere

Amenities

Pool

Sleep

Food

Business

Bathroom

Nature

Bar

Wi-Fi

Transit

Parking

Accessibility

Family

Air Conditioning

Kitchen

Gym

Nightlife

Cleanliness was mentioned 158 times

22% Negative72% Positive

Reviews based on Cleanliness

User image
Gilia Chazan8 months ago
4/5Google icon

All in all the place is clean and comfortable. Rooms are extremely basic, no refrigerator, microwave, and only one drawer. There are a few hangers that are exposed, but they are above the safe which doesn’t allow for hanging a dress. Staff was extremely friendly and helpful and definitely helped resolving any issues they could. The staff made the state much more pleasant. Breakfast is very basic and there are no eggs as part of the buffet. The maintenance person was also very helpful and working out technical issues in the room, including straightening out the TV and working the remote. The ocean view is beautiful and probably worth paying a little extra for it.

User image
Shreeharsha K R6 months ago
3/5Google icon

Very basic. Free Breakfast is a joke and have bread, fruits. There is always a crowd for toaster sometimes having to wait up to 5 people and there is no queue. They don't have facility to refill your bottle. They said I can use the gym to refill my bottle but they don't always fill the water in the gym. I had to ask them to refill for 3 or 4 times. Even after asking, they don't always fill it. They want people to pay and buy the water for 12 pesos. Not that it's a lot of money but it is a lot of plastic. Marriott wants to be sustainable when it comes to washing towels or flushing toilets but not when it comes to refilling water.So very unfriendly. The room is clean but the hot water is not hot enough and the water pressure is regulated and not very great for a good shower after a tiring day. Internet connection to as pathetic.it was very slow to begin with and it only got worse. There was no Internet for almost three days in the room but you would have internet at the lobby. They said they were working on it for all the 3days. The towel was missing after house keeping and we had to call Staff 3 times to replace it. So was tej case with body lotion. The staff is not rude but not very helpful. The break fast is not charged back to the room. You have to pay separately. Overall, it's a branded motel. Not worth the price!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 126

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Number of floors 9

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Number of buildings/towers 1

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Year Built 2017

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

19

Download

42

Upload

15

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Puerto Mágico

210 m

Cruise Ship Terminal

420 m

La Isla

910 m

International Convention Center

2 km

Malecon

2.5 km

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Airports Nearby

Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR)

4 km

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Restaurants

Magic Beer Brewery

280 m

El Bucanero

420 m

Vips

280 m

Tacos Mario

350 m

Cerveceria Chapultepec

Nearby

Street View

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Daytime safety

87 out of 100

Very Safe

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Nighttime safety

62 out of 100

Safe

Puerto Vallarta safety index

Safety

Crime

53

Overall Safety Index

Risky

An average rating of the six safety categories

53 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

44

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Physical safety

Risky

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Likelihood of injury due to harmful intent.

lowhigh

42

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Property safety

Risky

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Likelihood of theft.

lowhigh

41

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Political safety

Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

29

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LGBTQ safety

Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

63

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

36

Overall Crime index

Low

An average rating of the crime categories

36 out of 100

Property crime severity

Moderate

45

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Mugging or robbery  34/100

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Car theft  29/100

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Car break-ins  37/100

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Home break-ins  40/100

Violent crime severity

Low

34

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Physical attacks  25/100

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Racism or religion motivated attacks  12/100

Other crime severity

Low

39

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Insult or harassment in public  20/100

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Corruption or bribery  64/100

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Drug problem  38/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.8 - $2

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Coffee

$1.3 - $5.3

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Beer 0.5L

$0.9 - $2.4

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Meal, inexpensive restaurant

$5.3 - $10.6

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Public transport, one-way ticket

$0.5 - $0.8

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Taxi 1km (normal tariff)

$0.5 - $3.2

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Meal for 2 people, mid-range restaurant, three-course

$27.2 - $95.8

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Bottle of mid-range wine

$4.3 - $13.3

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McMeal at McDonalds

$8 - $9.6

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Coke/Pepsi 0.33L

$1 - $1.9

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Public transport, monthly pass

$5.3 - $26.6

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Gasoline (1 liter)

$1.2 - $1.3

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Mobile phone monthly plan

$22.3 - $22.3

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Fitness club, monthly fee

$23.9 - $37.2

Weather In Puerto Vallarta

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°F

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 13:00

Children welcome

No pets, service animals welcome

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