RatePunk Logo
icon
Image of Copal Tulum Hotel
Image of Copal Tulum Hotel
Image of Copal Tulum Hotel
Image of Copal Tulum Hotel
icon

1/5

Image of Copal Tulum Hotel
Image of Copal Tulum HotelImage of Copal Tulum HotelImage of Copal Tulum HotelImage of Copal Tulum Hotel

Safety index

54 out of 100

Show All Photos

Business

Business

Luxury

Luxury

Spa

Spa

Copal Tulum Hotel

Rating icon

8.2

Good (2,654 ratings)

Tulum, Mexico - 

show on map
Location icon

1.5 km Tulum National Park

Location icon

4 km Las Palmas Public Beach

Location icon

4.5 km Tulum Mayan Ruins

Hotel Overview

Copal Tulum Hotel is often praised for its serene setting, luxurious amenities, and the high level of service provided by its staff, based on user reviews. It offers a unique blend of modern comfort and natural beauty, making it a popular choice for those seeking a tranquil retreat.

Thumbs up icon

Hotel highlights

Atmosphere

Fitness

Pool

  1. Location & Natural Surroundings: Nestled in a lush tropical setting, offering a peaceful atmosphere and close proximity to natural attractions.
  2. Luxurious Amenities: High-end facilities including a spa, swimming pool, and comfortable accommodation options.
  3. Friendly and Attentive Staff: Staff members are frequently commended for their welcoming attitude and eagerness to assist guests.
  4. Quality of Services: Guests enjoy a variety of premium services, ensuring a relaxing and hassle-free stay.
  5. Unique Design & Architecture: The hotel boasts an attractive design that blends modernity with elements of local culture and nature.
Thumbs down icon

Area for improvement

Bathroom

Accessibility

Air Conditioning

  1. High Prices: Some guests find the cost of staying at the hotel to be on the higher side, impacting its overall value for money.
  2. Limited Dining Options: The variety and availability of dining choices within the hotel are sometimes noted as insufficient.
  3. Accessibility Issues: Guests have mentioned difficulties in getting to and around the hotel due to its secluded location.
  4. Inconsistencies in Room Quality: There are occasional reports of discrepancies in the standard of rooms, affecting the consistency of guest experiences.
  5. Noise Levels: Despite its serene setting, there have been instances of noise disturbances that impact the tranquility for some visitors.

Amenities

Restaurant

Bar

Pool

Breakfast available

Breakfast available

Spa

Spa

Free WiFi

Air conditioning

Air conditioning

Parking included

Parking included

Youtube Icon

Related hotel videos

Score icon8.2

RateScore

Total 2,654 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.2

Icon

8.2

Icon

booking

1,994 Reviews

8.2 / 10

Icon

expedia

660 Reviews

8.2 / 10

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

200+ People Are Talking

Fitness

Atmosphere

Location

Pool

Cleanliness

Bathroom

Nature

Sleep

Food

Amenities

Breakfast

Wellness

Family

Spa

Kitchen

Bar

Wi-Fi

Accessibility

Air Conditioning

Gym

Restaurant

Nightlife

Couples

Hot Tub

Entertainment

Transit

Parking

Fitness was mentioned 120 times

17% Negative77% Positive

Reviews based on Fitness

User image
Jeroen Hoppenbrouwers10 months ago
5/5Google icon

We loved our stay here - the hotel is beautifully built, lots of plants and great pools. The apartment itself was great, felt very luxurious. We had a 2 bedroom suite with a private pool. Amenities were good, gym was small but nice, and they provide great service. Location is a bit out of the way, so would recommend a rental car.

User image
Alba Karabina5 months ago
1/5Google icon

Awful reception and service. We had to ask for our room to get cleaned almost all of the days we stayed there and request clean towels constantly. Food is okay and takes forever, although we did like Kokoro. Two days there wasn’t a bartender at the “infinity pool” I asked to book a massage, they messaged me “let me check if we have availability” and never heard back from them. Our fridge had two small bottles of water the first day and never got restocked, no coffee, or snacks etc! Constantly we had to go to the market Gym is very small and dirty nothing to clean after your work out. Everyone seems confused at their job and rude. Even though they market them selves as a hotel consider this as an airbnb because you won’t get any service here. We have been to tulum 5 times now, and we love it here so we made the best out of it.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

Bullet point

Total number of rooms 85

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

8

Download

104

Upload

65

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Tulum National Park

1.5 km

Las Palmas Public Beach

4 km

Tulum Mayan Ruins

4.5 km

Playa Ruinas

7.5 km

Playa Paraiso

8.5 km

icon

Airports Nearby

Cancun Intl. Airport (CUN)

55.5 km

icon

Restaurants

Mercado Tulum

1.4 km

La Baguette

1.12 km

Rossina Cafe

560 m

Las BBQ Tulum

910 m

Coati Café Tulum

910 m

Street View

Icon

Daytime safety

81 out of 100

Very Safe

Icon

Nighttime safety

57 out of 100

Risky

Tulum safety index

Safety

Crime

54

Overall Safety Index

Risky

An average rating of the six safety categories

54 out of 100

Icon

Women safety

Risky

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

47

Icon

Physical safety

Risky

Info icon

Likelihood of injury due to harmful intent.

lowhigh

50

Icon

Property safety

Unsafe

Info icon

Likelihood of theft.

lowhigh

31

Icon

Political safety

Unsafe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

36

Icon

LGBTQ safety

Risky

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

60

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

47

Overall Crime index

Moderate

An average rating of the crime categories

47 out of 100

Property crime severity

Moderate

53

Crime category icon

Mugging or robbery  46/100

Crime category icon

Car theft  32/100

Crime category icon

Car break-ins  50/100

Crime category icon

Home break-ins  45/100

Violent crime severity

Moderate

47

Crime category icon

Physical attacks  39/100

Crime category icon

Racism or religion motivated attacks  18/100

Other crime severity

Moderate

53

Crime category icon

Insult or harassment in public  29/100

Crime category icon

Corruption or bribery  81/100

Crime category icon

Drug problem  65/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.5 - $1.2

icon

Coffee

$1.1 - $4.8

icon

Beer 0.5L

$0.6 - $1.8

icon

Meal, inexpensive restaurant

$4 - $10.7

icon

Public transport, one-way ticket

$0.5 - $1.3

icon

Taxi 1km (normal tariff)

$2.1 - $2.7

icon

Meal for 2 people, mid-range restaurant, three-course

$26.8 - $53.7

icon

Bottle of mid-range wine

$5.8 - $12.3

icon

McMeal at McDonalds

$6.7 - $7.5

icon

Coke/Pepsi 0.33L

$0.9 - $2.4

icon

Public transport, monthly pass

$32.2

icon

Gasoline (1 liter)

$1.2 - $1.3

icon

Mobile phone monthly plan

$18.8 - $22.5

icon

Fitness club, monthly fee

$26.8 - $85.9

Traffic around property

traffic icons

Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

Clock Icon

Check in after 15:00

Clock Icon

Check out until 12:00

Children welcome

No pets or service animals

Our Recent Articles