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Image of Cititel Penang
Image of Cititel Penang
Image of Cititel Penang
Image of Cititel Penang
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1/5

Image of Cititel Penang
Image of Cititel PenangImage of Cititel PenangImage of Cititel PenangImage of Cititel Penang

Safety index

63 out of 100

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Safe area tag

Safe area

Business

Business

Cititel Penang

Rating icon

8.2

Good (2,085 ratings)

George Town, Malaysia - 

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840 m KOMTAR

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980 m Padang Kota Lama

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1.05 km Penang City Hall

Hotel Overview

Cititel Penang is a popular hotel situated in the heart of George Town, offering guests a strategic location from which to explore the rich heritage and vibrant culture of the city. It is praised for its convenient position, making it an ideal hub for both leisure and business travelers. Despite its numerous advantages, some areas for improvement have been noted by guests, reflecting a well-rounded perspective of the establishment based on user reviews.

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Hotel highlights

Location

Cleanliness

Breakfast

  1. Central Location: Perfectly situated for exploring George Town's attractions.
  2. Helpful Staff: Staff members are commended for their friendly and accommodating nature.
  3. Good Value: Most guests find the hotel to offer good value for the price point.
  4. Cleanliness: Maintained cleanliness and hygiene standards are consistently highlighted.
  5. Food Options: A diverse and tasty breakfast buffet is frequently praised.
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Area for improvement

Wi-Fi

Entertainment

  1. Noise Levels: Some guests have mentioned that the rooms can be quite noisy.
  2. Room Conditions: Reports of wear and tear in some rooms, signaling a need for renovations.
  3. Wi-Fi Quality: Guests have experienced issues with the Wi-Fi connectivity and speed.
  4. Parking: Limited parking space available, which can be inconvenient for those with vehicles.
  5. Facilities: A need for modernization of some hotel facilities to meet current standards.

Amenities

Extra beds/cribs

Pool

Breakfast available

Breakfast available

Parking included

Parking included

Parking available

Parking available

Air conditioning

Air conditioning

Gym

Gym

Free WiFi

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Related hotel videos

Score icon8.2

RateScore

Total 2,085 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.2

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8.4

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booking

1,573 Reviews

8.2 / 10

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expedia

512 Reviews

8.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Cleanliness

Food

Breakfast

Amenities

Atmosphere

Bathroom

Parking

Restaurant

Sleep

Fitness

Family

Business

Bar

Transit

Pool

Wi-Fi

Gym

Nature

Accessibility

Nightlife

Entertainment

Air Conditioning

Spa

Wellness

Kitchen

Hot Tub

Location was mentioned 357 times

1% Negative93% Positive

Reviews based on Location

User image
Reem D6 months ago

Everyone in this hotel is super-friendly and eager to help. The rooms are spacious and comfy (we stayed in room 1130). They contain a good fridge (which was very important to me, to keep my insulin pen in), an iron, an ironing board, and a kettle. The bathroom is good in every way, a bit dated though. The toiletries provided are very good. Breakfast is really good. We enjoyed the wide variety of different food, besides the fresh fruit. |We asked for a late check out, expecting two hours, but they kindly gave us four hours, for free. |The location is perfect, too. Walking distance to many temples, Art Street, Little India, and many cafés and restaurants. |I really recomend this hotel, and would stay there if we went to Penang again. |

User image
Jess Rams5 months ago
5/5Google icon

Stayed here with my teenager for new years eve 2024. Location and price wise is absolutely great. Friendly staff, good service, all the proper hotel amenities, parking space. Can't beat the location which is important to all the places around here. Highly recommended.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 451

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Number of floors 15

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

9

Download

51

Upload

37

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

KOMTAR

840 m

Padang Kota Lama

980 m

Penang City Hall

1.05 km

Swettenham Pier Cruise Terminal

1.33 km

Gurney Drive

2 km

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Getting around

Penang Sentral

14.5 km

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Airports Nearby

Penang Intl. Airport (PEN)

13.5 km

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Restaurants

Kheng Pin Cafe 群賓茶餐室

Nearby

Kirishima Japanese Restaurant

140 m

Restoran Sup Hameed

Nearby

Higher Ground

210 m

The Lighthouse Cafe and Bakery

Nearby

Street View

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Daytime safety

83 out of 100

Very Safe

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Nighttime safety

55 out of 100

Risky

George Town safety index

Safety

Crime

63

Overall Safety Index

Safe

An average rating of the six safety categories

63 out of 100

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Women safety

Unsafe

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Likelihood of inappropriate behavior against women.

lowhigh

39

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

40

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

46

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

54

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

31

Overall Crime index

Low

An average rating of the crime categories

31 out of 100

Property crime severity

Low

39

Crime category icon

Mugging or robbery  34/100

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Car theft  28/100

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Car break-ins  37/100

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Home break-ins  31/100

Violent crime severity

Low

28

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Physical attacks  22/100

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Racism or religion motivated attacks  19/100

Other crime severity

Low

27

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Insult or harassment in public  17/100

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Corruption or bribery  59/100

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Drug problem  30/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.2 - $0.6

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Coffee

$1.9 - $2.9

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Beer 0.5L

$1 - $2.5

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Meal, inexpensive restaurant

$1.6 - $5.8

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Public transport, one-way ticket

$0.4 - $0.6

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Taxi 1km (normal tariff)

$0.2 - $0.6

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Meal for 2 people, mid-range restaurant, three-course

$11.7 - $29.2

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Bottle of mid-range wine

$6.8 - $17.5

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McMeal at McDonalds

$3.1 - $3.9

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Coke/Pepsi 0.33L

$0.4 - $1.2

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Public transport, monthly pass

$9.7 - $42.4

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Gasoline (1 liter)

$0.4 - $0.4

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Mobile phone monthly plan

$4.9 - $11.7

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Fitness club, monthly fee

$19.5 - $29.2

Weather In George Town

°C
°F

Precipitation In George Town

mm
in

Air Quality

Unhealthy (For Sensitive Groups)

PM2.513

PM1028

47

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets or service animals

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