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Image of Royale Chulan Kuala Lumpur
Image of Royale Chulan Kuala Lumpur
Image of Royale Chulan Kuala Lumpur
Image of Royale Chulan Kuala Lumpur
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1/5

Image of Royale Chulan Kuala Lumpur
Image of Royale Chulan Kuala LumpurImage of Royale Chulan Kuala LumpurImage of Royale Chulan Kuala LumpurImage of Royale Chulan Kuala Lumpur

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Safe area

Business

Business

Luxury

Luxury

Spa

Spa

Royale Chulan Kuala Lumpur

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8.1

Good (2,761 ratings)

Kuala Lumpur, Malaysia - 

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630 m Pavilion Kuala Lumpur

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700 m KLCC Park

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1.05 km Suria KLCC Shopping Centre

Hotel Overview

Royale Chulan Kuala Lumpur is a well-regarded hotel among guests, offering an experience that highlights both its strengths and areas for improvement. It is praised for its location, services, and amenities, yet some aspects could enhance guests' overall satisfaction.

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Hotel highlights

Location

Atmosphere

Breakfast

  1. Prime Location: Situated in a convenient spot that’s close to major attractions and shopping areas.
  2. Exceptional Service: Staff are noted for being attentive, friendly, and provide excellent assistance.
  3. Spacious Rooms: Guests appreciate the comfortably sized and well-appointed rooms.
  4. Luxurious Amenities: The hotel offers high-quality amenities, including a swimming pool and fitness center.
  5. Delicious Food: The dining options available at the hotel are varied and generally receive high marks for quality.
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Area for improvement

Air Conditioning

Entertainment

  1. Room Maintenance: Some guests have reported issues with rooms needing better maintenance or updates.
  2. Wi-Fi Connectivity: Challenges with the Wi-Fi strength and connectivity have been mentioned.
  3. Noisy Environment: Noise from nearby construction and city noise can sometimes disturb guests.
  4. Price Point: A few guests feel that the pricing could be more competitive or offer better value for money.
  5. Swimming Pool Size: Although luxurious, some have remarked that the swimming pool could be larger.

Amenities

Kids pool

Pool

Breakfast available

Breakfast available

Hot Tub

Free WiFi

Spa

Spa

Gym

Gym

Air conditioning

Air conditioning

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Related hotel videos

Score icon8.1

RateScore

Total 2,761 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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7.9

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8.6

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booking

1,777 Reviews

7.9 / 10

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expedia

984 Reviews

8.6 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Cleanliness

Breakfast

Food

Atmosphere

Amenities

Bathroom

Sleep

Fitness

Family

Restaurant

Business

Pool

Bar

Parking

Transit

Couples

Accessibility

Air Conditioning

Kitchen

Gym

Nightlife

Entertainment

Wi-Fi

Wellness

Spa

Nature

Location was mentioned 415 times

7% Negative82% Positive

Reviews based on Location

User image
J C5 months ago
4/5Google icon

This is a nice property at a location that's convenient for those who don't mind short walks to the nearby Pavilion Mall (those who enjoy shopping should make the time for a visit) or a nearby restaurant (caution: restaurants close very early here). Rooms are just okay - they give you a fair amount of space and the sheets/upholstery are clean, but the rugs/carpeting are old and show signs of wear and staining. The toilet is separated by a frosted glass partition and has a health faucet (hurrah), but is oddly designed so that the water flow is controlled from the wall fitting. The TV is an old model and rather small. All that said, the hotel does ensure that smells (usually attributed to old fabrics) don't put you off - there is a pleasant smell almost everywhere. The decor is old, but looks good (especially festive times) in the lobby/foyer. The rooms, however are relatively bland - without even a simple art frame or two. The fitness center is basic - plenty of treadmills, but very few resistance training options. They do have a pool, so one can enjoy a soak when so inclined. Breakfast is a decent spread at the buffet - don't expect to be bowled over - but the essentials are there. Vegetarians may find fewer options than they are used to, but they did have a separate counter and a chef attending, so that was a nice plus!

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Annika Chapman5 months ago
1/5Google icon

It's unclear how this hotel has a 5 star rating. * Had to move rooms because the first was so filthy. The second was also dirty but at that point we were too tired to care. * Given room keys that didn't work 3 times * Bathrooms have black mould in all the grouting. * Despite the 'do not disturb' being on our door, staff knocked on the door anyway, waking us up * No bath robes in the room, and have to ask 4 times over the course of the day before they were brought * No hot water on our second day, and we had to ask 3 times over the day before anyone fixed this. No apology either. * Toilet was broken and would not flush * Bathtub couldn't be drained, so we only had one bath, then had a bathtub full of dirty water for the next 2 days. * At least half of the gym equipment was broken or assembled wrong (the seat of the rowning machine was mounted backward) * The pool's restaurant doesn't open until 8pm (when the pool is closed), meaning there is nowhere to get water from during the day * The function centre music was so loud what it woke us upon level 4! We had to sleep with earplugs in. In a 5 star hotel, you should not feel like you're above a third rate nightclub. In a 5 star hotel, hot water should not need to be begged for. In a 5 star hotel, you should not be picking up large flakes of the previous guest's roti from your floor. Finally, in a 5 star hotel, if you ask for something to be done, it should be done! Don't bother with this place unless you want to be continually disappointed.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 402

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Number of floors 12

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Number of buildings/towers 1

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Year Built 2009

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

67

Upload

49

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

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Location Area Map

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What's nearby

Pavilion Kuala Lumpur

630 m

KLCC Park

700 m

Suria KLCC Shopping Centre

1.05 km

Berjaya Times Square

1.19 km

Petronas Twin Towers

1.26 km

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Getting around

Conlay MRT Station

210 m

Kuala Lumpur Masjid Jamek Station

2 km

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Airports Nearby

Kuala Lumpur International Airport (KUL)

23 km

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Restaurants

Sedap Restaurant

210 m

Enju japanese Restaurant Prince Hotel

280 m

Eden Village

280 m

Warisan Cafe Royale Chulan

140 m

Red Chinese Cuisine

280 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $0.8

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Coffee

$1.4 - $3.3

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Beer 0.5L

$1.6 - $3.5

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Meal, inexpensive restaurant

$2 - $5.9

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Public transport, one-way ticket

$0.4 - $1

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Taxi 1km (normal tariff)

$0.4 - $1.8

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Meal for 2 people, mid-range restaurant, three-course

$13.7 - $48.8

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Bottle of mid-range wine

$7.8 - $19.5

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McMeal at McDonalds

$3.3 - $4.9

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Coke/Pepsi 0.33L

$0.5 - $1

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Public transport, monthly pass

$9.8 - $19.5

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Gasoline (1 liter)

$0.4 - $0.4

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Mobile phone monthly plan

$5.9 - $19.1

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Fitness club, monthly fee

$19.5 - $58.6

Weather In Kuala Lumpur

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°F

Precipitation In Kuala Lumpur

mm
in

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets

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