RatePunk Logo
Image of Santa Grand Signature Kuala Lumpur
Image of Santa Grand Signature Kuala Lumpur
Image of Santa Grand Signature Kuala Lumpur
Image of Santa Grand Signature Kuala Lumpur
icon

1/5

Image of Santa Grand Signature Kuala Lumpur
Image of Santa Grand Signature Kuala LumpurImage of Santa Grand Signature Kuala LumpurImage of Santa Grand Signature Kuala LumpurImage of Santa Grand Signature Kuala Lumpur

Show All Photos

Santa Grand Signature Kuala Lumpur

Rating icon

8.6

Good (6,282 ratings)

Kuala Lumpur, Malaysia - 

show on map
Location icon

910 m Kuala Lumpur Tower

Location icon

1.4 km Petronas Twin Towers

Location icon

1.5 km Suria KLCC Shopping Centre

Hotel Overview

Santa Grand Signature Kuala Lumpur is a hotel that has garnered attention from visitors for various reasons. Based on user reviews, it offers a mix of experiences that cater to different guests' needs. Here's an overview of what people have appreciated and criticized about this hotel.

Thumbs up icon

Hotel highlights

Breakfast

Cleanliness

Fitness

  1. Central Location: Conveniently situated in the heart of the city, it provides easy access to many local attractions, shops, and dining options.
  2. Helpful Staff: The hotel staff is frequently praised for being friendly and going above and beyond to accommodate guests' requests.
  3. Exquisite Views: Many guests have reported breathtaking views of the city skyline from their rooms, adding an extra layer of enjoyment to their stay.
  4. Comfortable Rooms: The accommodations are described as comfortable, with modern amenities that ensure a pleasant stay.
  5. Value for Money: Visitors often express satisfaction with the pricing, considering the hotel's location, amenities, and service quality.
Thumbs down icon

Area for improvement

Parking

Accessibility

Air Conditioning

  1. Occasional Noise: Some guests have noted that the hotel can be quite noisy, particularly from traffic and sometimes from other guests in the hallway.
  2. Room Maintenance Issues: Complaints about the maintenance of some rooms have been mentioned, including minor repairs and upkeep that could improve the overall experience.
  3. Dining Options: Though the hotel is near many dining establishments, its own dining options are viewed as limited by some visitors.
  4. Complicated Parking: Guests with vehicles have pointed out that parking can be challenging, citing limited spaces and a tricky navigation system.
  5. Check-in Delays: A few visitors have experienced delays during check-in, which can be frustrating, especially after long travels.

Amenities

Pool

Breakfast available

Breakfast available

Free WiFi

Gym

Gym

Air conditioning

Air conditioning

Laundry

Laundry

Parking available

Parking available

Housekeeping

Youtube Icon

Related hotel videos

Score icon8.6

RateScore

Total 6,282 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.6

Icon

8.6

Icon

booking

6,240 Reviews

8.6 / 10

Icon

expedia

42 Reviews

8.6 / 10

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

200+ People Are Talking

Breakfast

Cleanliness

Fitness

Location

Amenities

Restaurant

Pool

Sleep

Bathroom

Atmosphere

Food

Parking

Gym

Bar

Transit

Accessibility

Entertainment

Air Conditioning

Wellness

Kitchen

Family

Spa

Business

Nature

Wi-Fi

Breakfast was mentioned 148 times

15% Negative74% Positive

Reviews based on Breakfast

User image
Pamela Soo4 months ago
3/5Google icon

Everything was great. The room is small, yet clean, cozy and there's all the basic necessities. Buffet breakfast was good too. However we encountered problems with our room cards that just refused to work on the elevator twice, and once at our room, even though we never mix our room cards with Hp. The lady receptionist wasn't helpful or friendly, and it was only after the maintenance guy changed our cards, everything went smoothly. There are only three elevators and sometimes the wait can be quite long. Rm10 for valet parking. Very limited free parking at the back of the hotel.

User image
Kylie Kinkade6 months ago
5/5Google icon

My partner and I stayed here for 3 days and nights. I highly recommend. The staff were very friendly, courteous and helpful. The location great, the view from our room was stunning. The complimentary breakfast was very good though I would have liked to see English breakfast on the tea list. I would definitely stay here should we return to KL.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

Bullet point

Total number of rooms 282

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

5

Download

96

Upload

72

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Kuala Lumpur Tower

910 m

Petronas Twin Towers

1.4 km

Suria KLCC Shopping Centre

1.5 km

Pavilion Kuala Lumpur

1.5 km

KLCC Park

1.5 km

icon

Getting around

Dang Wangi Station

280 m

Kuala Lumpur Masjid Jamek Station

840 m

Subang (SZB-Sultan Abdul Aziz Shah)

18 km

icon

Restaurants

Mamak Cafe

350 m

Starbucks

420 m

Restoran RRR Thai Muslim Seafood

280 m

Tealive

420 m

Soul Food Place

140 m

Street View

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.3 - $0.8

icon

Coffee

$1.4 - $3.3

icon

Beer 0.5L

$1.6 - $3.5

icon

Meal, inexpensive restaurant

$2 - $5.9

icon

Public transport, one-way ticket

$0.4 - $1

icon

Taxi 1km (normal tariff)

$0.4 - $1.8

icon

Meal for 2 people, mid-range restaurant, three-course

$13.7 - $48.8

icon

Bottle of mid-range wine

$7.8 - $19.5

icon

McMeal at McDonalds

$3.3 - $4.9

icon

Coke/Pepsi 0.33L

$0.5 - $1

icon

Public transport, monthly pass

$9.8 - $19.5

icon

Gasoline (1 liter)

$0.4 - $0.4

icon

Mobile phone monthly plan

$5.9 - $19.1

icon

Fitness club, monthly fee

$19.5 - $58.6

Weather In Kuala Lumpur

°C
°F

Precipitation In Kuala Lumpur

mm
in

Traffic around property

traffic icons

Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 14:00

Clock Icon

Check out until 12:00

Children welcome

No pets

Our Recent Articles