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Suasana Suites Bukit Ceylon

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8.7

Good (122 ratings)

Kuala Lumpur, Malaysia - 

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910 m Kuala Lumpur Tower

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1.12 km Pavilion Kuala Lumpur

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1.19 km Berjaya Times Square

Hotel Overview

Suasana Suites Bukit Ceylon is a popular accommodation choice located in the vibrant heart of Kuala Lumpur. Based on user reviews, it offers guests a comfortable and convenient stay, capitalizing on its prime location and a variety of amenities designed to enhance guest experiences. While many find their stay at Suasana Suites to be enjoyable, like any accommodation, it faces its own set of challenges as perceived by some guests.

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Hotel highlights

Location

Fitness

Amenities

  1. Prime Location: Situated in the central part of the city, it's close to major attractions and public transportation.
  2. Spacious Rooms: Guests appreciate the spacious, well-appointed rooms, offering comfort and privacy.
  3. Helpful Staff: The staff at the hotel are noted for being friendly and helpful, providing a warm welcome and support throughout the stay.
  4. Good Value: Many guests feel that the hotel offers good value for money, combining affordable rates with decent amenities.
  5. Swimming Pool: The swimming pool is a highlight for many, offering a relaxing area to unwind.
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Area for improvement

Accessibility

  1. Wi-Fi Connectivity Issues: Some guests have reported problems with Wi-Fi connectivity during their stay.
  2. Maintenance Issues: There are occasional complaints regarding maintenance, such as minor repairs and upkeep needed in the rooms.
  3. Noise Levels: Due to its central location, noise from the surrounding area can sometimes be an issue for guests seeking a quiet stay.
  4. Limited Parking: Guests with cars sometimes find the parking facilities to be limited and somewhat inconvenient.
  5. Breakfast Selection: The breakfast selection has been described as lacking variety by several guests.

Amenities

Game room

Kitchen

Microwave

Grocery/Convenience store

Pool

Hot Tub

Barbecue grill

Free WiFi

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Related hotel videos

Score icon8.7

RateScore

Total 122 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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6.8

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8.8

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booking

4 Reviews

6.8 / 10

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expedia

118 Reviews

8.8 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Cleanliness

Fitness

Amenities

Pool

Atmosphere

Family

Breakfast

Bathroom

Gym

Accessibility

Parking

Food

Bar

Kitchen

Transit

Sleep

Nature

Restaurant

Wellness

Location was mentioned 75 times

3% Negative89% Positive

Reviews based on Location

User image
Charmaine N8 months ago

We booked a three bedroom, three bathrooms, which was quite a find for our family of 5. We had stayed here previously which was great because the place was new. However, 5 years later, the facility looks like it needs quite a bit of maintenance and repair. There were dents everywhere on the wall which seems like an easy patch up. The kitchen was not very well stocked, ours didn’t have a knife. The furniture was a little worn down. We were annoyed but didn’t mind those issues as much. The part that was unacceptable was cleaning service was terrible. As it was a serviced apartment, we expected the rooms properly cleaned at least every other day. The cleaning often happened at the end of the day, which was when we would be coming back to relax. We just wanted our towels changed, as we enjoyed the pool and since it was hot and humid in Malaysia, we felt most guests would enjoy a shower every day. Because the cleaning service was neglectful (I imagine even before we arrived) one of the bathroom drain started smelling from stale water on the 3rd day and was unbearable by the last day. We were out most of the time and came back late, so did not have time to tell the front desk, but truly expected the cleaning service to detect the scent. In the end, we just had to close that bathroom door and not used it. We could have drummed up a fuss but really didn’t the time or energy. We were on vacation! ||Please repair and update the rooms before renting it out and get better cleaning personnel. We liked the location of the building but there are many options for the price we paid and wished we stayed somewhere else. My advice is in KL, look for newer buildings.

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Wife2G10 months ago

Very spacious room, a/c worked well, shower was powerful and clean, water was drinkable but also we got free bottled water in the room. Quiet room with great view of KL tower and Twin towers. Nice to have a kitchen and dining area, all appliances worked well and rudimentary cooking utensils did the job for us. Supermarket was not too far away on the free bus route. Close to lots of attractions, resturants etc. but not on top of them so no noise. Also on the free bus route which made getting around easy. The staff in the hotel were very helpful. Nice clean pool, well maintained and quiet. Note for new arrivals, the check in is on the 10th floor, not hard to find if you know that but we had to ask. There was a deposit required of 50RM, we paid in cash and got it back easily on departure at 7 am. Breakfast was OK and they will makeyou eggs any way you want but not a great selection. Would go back.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 48

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Number of floors 31

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Number of buildings/towers 1

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Year Built 2014

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

96

Upload

70

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Kuala Lumpur Tower

910 m

Pavilion Kuala Lumpur

1.12 km

Berjaya Times Square

1.19 km

Petronas Twin Towers

1.5 km

KLCC Park

2 km

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Getting around

Kuala Lumpur Masjid Jamek Station

770 m

Raja Chulan Station

840 m

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Airports Nearby

Kuala Lumpur International Airport (KUL)

23.5 km

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Restaurants

Boudoirz

140 m

Old Malaya at Jalan Raja Chulan

770 m

Pampas Old Malaya

700 m

Dough By Meg

140 m

Subway

490 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $0.8

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Coffee

$1.4 - $3.3

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Beer 0.5L

$1.6 - $3.5

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Meal, inexpensive restaurant

$2 - $5.9

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Public transport, one-way ticket

$0.4 - $1

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Taxi 1km (normal tariff)

$0.4 - $1.8

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Meal for 2 people, mid-range restaurant, three-course

$13.7 - $48.8

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Bottle of mid-range wine

$7.8 - $19.5

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McMeal at McDonalds

$3.3 - $4.9

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Coke/Pepsi 0.33L

$0.5 - $1

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Public transport, monthly pass

$9.8 - $19.5

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Gasoline (1 liter)

$0.4 - $0.4

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Mobile phone monthly plan

$5.9 - $19.1

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Fitness club, monthly fee

$19.5 - $58.6

Weather In Kuala Lumpur

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°F

Precipitation In Kuala Lumpur

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in

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets or service animals

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