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Image of The Westin Kuala Lumpur
Image of The Westin Kuala Lumpur
Image of The Westin Kuala Lumpur
Image of The Westin Kuala Lumpur
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Image of The Westin Kuala Lumpur
Image of The Westin Kuala LumpurImage of The Westin Kuala LumpurImage of The Westin Kuala LumpurImage of The Westin Kuala Lumpur

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The Westin Kuala Lumpur

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8.5

Good (2,784 ratings)

Kuala Lumpur, Malaysia - 

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280 m Pavilion Kuala Lumpur

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980 m Berjaya Times Square

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980 m KLCC Park

Hotel Overview

The Westin Kuala Lumpur is well-regarded by many of its visitors for its prime location and high level of comfort. The hotel offers a variety of amenities and services that contribute to a memorable stay for guests. However, like any establishment, it has its own set of challenges as noted by some of the guests.

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Hotel highlights

Location

Breakfast

Food

  1. Prime Location: Situated in a central area, making it easily accessible to various attractions and shopping destinations.
  2. Luxurious Rooms: Guests appreciate the spacious and well-appointed rooms that offer great comfort and relaxation.
  3. Quality of Food: The in-house dining options are praised for their variety and delicious dishes.
  4. Attentive Staff: The hotel is renowned for its courteous and helpful staff who go above and beyond to assist guests.
  5. Amenities: Offers a range of amenities including a fitness center, swimming pool, and meeting facilities which cater to both leisure and business travelers.
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Area for improvement

Bathroom

Accessibility

Entertainment

  1. Price: Some guests find the hotel to be quite expensive compared to other options in the area.
  2. Wi-Fi Connectivity: A few guests have mentioned issues with the Wi-Fi service, finding it slow or unreliable at times.
  3. Aged Facilities: Certain parts of the hotel appear to be dated and could benefit from renovation or updating.
  4. Noise Levels: The hotel’s central location can sometimes lead to noise issues, particularly for rooms facing the street.
  5. Parking: Guests have reported difficulties with parking, including limited availability and high costs.

Amenities

Extra beds/cribs

Pool

Breakfast available

Breakfast available

Free WiFi

Air conditioning

Air conditioning

Gym

Gym

Laundry

Laundry

Housekeeping

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Related hotel videos

Score icon8.5

RateScore

Total 2,784 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.5

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8.4

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booking

1,803 Reviews

8.5 / 10

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expedia

981 Reviews

8.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Breakfast

Food

Cleanliness

Atmosphere

Bar

Sleep

Amenities

Bathroom

Restaurant

Fitness

Business

Parking

Accessibility

Nightlife

Transit

Family

Pool

Gym

Kitchen

Couples

Entertainment

Wellness

Air Conditioning

Wi-Fi

Nature

Spa

Location was mentioned 565 times

4% Negative87% Positive

Reviews based on Location

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Sayed mohammad Alali5 months ago
2/5Google icon

Unfortunately, the hotel is rusty & too old. Most Furniture too old & damage. Electrical plug damage next to bed. Drinking Water is a refilled manually. Lighting is too low. Water in the shower sinking slow. Overall, it has a maximum 3 stars hotel. badly needed to renew everything. Location & breakfast variety are the only positive things.

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Jamie C6 months ago
4/5Google icon

Located right in the heart of Jln Bukit Bintang opposite the Pavilion mall, the Westin KL definitely has one of the best locations in the city centre. It is showing its age a little though and rooms and pool area are probably in need of a refresh already. The service wasn't the warmest we've had and it was definitely busy in the lobby at check in. The lounge looks very pretty and inviting and the gym is well equipped. The games room with table soccer, table tennis and mini basketball was fun for the kids. There is a pool table and air hockey available in the bar area next to the pool. ✨️

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 443

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Number of floors 35

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Number of buildings/towers 1

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Year Built 2003

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

68

Upload

48

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Pavilion Kuala Lumpur

280 m

Berjaya Times Square

980 m

KLCC Park

980 m

Suria KLCC Shopping Centre

1.12 km

Petronas Twin Towers

1.4 km

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Getting around

Kuala Lumpur Masjid Jamek Station

1.5 km

Bukit Bintang Station

490 m

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Airports Nearby

Kuala Lumpur International Airport (KUL)

23 km

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Restaurants

Kakiyuki

Nearby

The Living Room

Nearby

TWG Tea Salon & Boutique

Nearby

Hokkaido Ramen Santouka

Nearby

Ferria Kl

Nearby

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $0.8

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Coffee

$1.4 - $3.3

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Beer 0.5L

$1.6 - $3.5

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Meal, inexpensive restaurant

$2 - $5.9

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Public transport, one-way ticket

$0.4 - $1

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Taxi 1km (normal tariff)

$0.4 - $1.8

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Meal for 2 people, mid-range restaurant, three-course

$13.7 - $48.8

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Bottle of mid-range wine

$7.8 - $19.5

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McMeal at McDonalds

$3.3 - $4.9

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Coke/Pepsi 0.33L

$0.5 - $1

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Public transport, monthly pass

$9.8 - $19.5

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Gasoline (1 liter)

$0.4 - $0.4

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Mobile phone monthly plan

$5.9 - $19.1

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Fitness club, monthly fee

$19.5 - $58.6

Weather In Kuala Lumpur

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°F

Precipitation In Kuala Lumpur

mm
in

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets or service animals

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