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Image of Holiday Inn Express Amsterdam - City Hall, an IHG Hotel
Image of Holiday Inn Express Amsterdam - City Hall, an IHG Hotel
Image of Holiday Inn Express Amsterdam - City Hall, an IHG Hotel
Image of Holiday Inn Express Amsterdam - City Hall, an IHG Hotel
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1/5

Image of Holiday Inn Express Amsterdam - City Hall, an IHG Hotel
Image of Holiday Inn Express Amsterdam - City Hall, an IHG HotelImage of Holiday Inn Express Amsterdam - City Hall, an IHG HotelImage of Holiday Inn Express Amsterdam - City Hall, an IHG HotelImage of Holiday Inn Express Amsterdam - City Hall, an IHG Hotel

Safety index

89 out of 100

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Safe area tag

Safe area

Holiday Inn Express Amsterdam - City Hall, an IHG Hotel

Rating icon

8.5

Good (6,061 ratings)

Amsterdam, Netherlands - 

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Location icon

490 m Artis

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630 m Nemo Science Museum

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840 m Rembrandt Square

Hotel Overview

Holiday Inn Express Amsterdam - City Hall is widely regarded by guests for its strategic location, comfortable accommodations, and efficient service. Despite its many positive aspects, like any establishment, it also faces some criticism based on guest experiences, which range from amenities to certain service aspects.

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Hotel highlights

Service

Property

Location

  1. Location: Centrally located, making it easy for guests to explore local attractions and access public transportation.
  2. Breakfast: Offers a complimentary breakfast with a variety of choices, appreciated by guests for both quality and convenience.
  3. Room Comfort: Rooms are praised for their comfort and cleanliness, ensuring a restful stay.
  4. Staff Friendliness: The staff are recognized for their helpfulness and friendly demeanor, enhancing guest experiences.
  5. Efficiency: Efficient check-in and check-out processes, minimizing wait times and inconvenience for guests.
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Area for improvement

Kitchen

  1. Room Size: Some guests find the rooms smaller than expected, which can affect comfort for those with a lot of luggage or preferring more space.
  2. Soundproofing: Issues with soundproofing have been noted, affecting guests' ability to enjoy a quiet stay.
  3. Additional Costs: Extra charges for certain services have been a point of contention for some guests, impacting the overall value perception.
  4. Wi-Fi Quality: Some guests have experienced inconsistent Wi-Fi, leading to frustrations, especially for business travelers.
  5. Limited Amenities: A lack of certain amenities, such as a fitness center, has been mentioned by guests wishing for more on-site facilities.

Amenities

Extra beds/cribs

Breakfast included

Free WiFi

Laundry

Laundry

Air conditioning

Air conditioning

Housekeeping

Bar

24/7 front desk

24/7 front desk

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Related hotel videos

Score icon8.5

RateScore

Total 6,061 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.2

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8.3

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8.8

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4.3/5

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4.5/5

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agoda

142 Reviews

8.2 / 10

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booking

3,745 Reviews

8.3 / 10

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expedia

1,002 Reviews

8.8 / 10

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google

874 Reviews

4.3 / 5

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tripadvisor

298 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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874+ People Are Talking

Property

Location

Service

Breakfast

Cleanliness

Restaurant

Amenities

Sleep

Transit

Bathroom

Atmosphere

Food

Bar

Kitchen

Air Conditioning

Parking

Safety

Accessibility

Property was mentioned 235 times

11% Negative80% Positive

Reviews based on Property

User image
Nira Lee2 months ago
4/5Google icon

Very nice hotel overall. Rooms were small and could use better cleaning. The shower was not in good shape at all and kept falling off the wall. Staff was super gracious and even refunded a night of my stay after my plane was delayed and I arrived a day late. Location is pretty good! Breakfast is limited in options but solid food. Can be frustrating to have to choose a time for breakfast though, as the dining room is too small. Also hard for those needed truly accessible space for disabilities as there are small banks of stairs that are hard to avoid throughout the property .

User image
Αλέξανδρος Μιχαηλίδης2 months ago
4/5Google icon

I stayed at this hotel for three nights at an average rate of 200+ EUR per night. The room, while quite modern, had minimal furniture and amenities. The heating system and water pressure in the bathroom were satisfactory. However, I was disappointed with the services, which fell below the expected standard for an IHG property. Notably, there was no bottled water in the room, and despite the presence of a kettle, no tea bags or coffee were provided. Housekeeping did not make the beds, and essential items like a toilet brush were missing. The breakfast offered was modest and lacked variety from day to day. Additionally, booking a dedicated slot for breakfast was necessary. In conclusion, if the cost were 40% less, it could be considered a decent option. However, at its current price point, it only meets an okayish standard.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 89

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Number of floors 7

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Number of buildings/towers 3

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Year Built 2018

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

14

Download

169

Upload

33

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Artis

490 m

Nemo Science Museum

630 m

Rembrandt Square

840 m

Dam Square

1.12 km

Passenger Terminal Amsterdam

1.33 km

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Getting around

Mr. Visserplein Stop

350 m

Amsterdam (ZYA-Amsterdam Central Station)

1.12 km

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Airports Nearby

Amsterdam Airport Schiphol (AMS)

11.5 km

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Restaurants

ibis Amsterdam Centre Stopera

Nearby

Bakers & Roasters

350 m

MOAK Pancakes

Nearby

Restaurant Olijfje

210 m

Hps

210 m

Street View

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Daytime safety

82 out of 100

Very Safe

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Nighttime safety

66 out of 100

Safe

Amsterdam safety index

Safety

Crime

89

Overall Safety Index

Very Safe

An average rating of the six safety categories

89 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

71

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

90

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Property safety

Safe

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Likelihood of theft.

lowhigh

71

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

99

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

28

Overall Crime index

Low

An average rating of the crime categories

28 out of 100

Property crime severity

Low

35

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Mugging or robbery  25/100

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Car theft  20/100

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Car break-ins  31/100

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Home break-ins  25/100

Violent crime severity

Low

26

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Physical attacks  24/100

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Racism or religion motivated attacks  20/100

Other crime severity

Low

29

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Insult or harassment in public  27/100

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Corruption or bribery  19/100

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Drug problem  41/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $1.5

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Coffee

$2 - $5

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Beer 0.5L

$0.8 - $1.7

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Meal, inexpensive restaurant

$7 - $28.7

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Public transport, one-way ticket

$3 - $3.7

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Taxi 1km (normal tariff)

$2 - $3.9

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Meal for 2 people, mid-range restaurant, three-course

$51 - $120

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Bottle of mid-range wine

$4.5 - $10

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McMeal at McDonalds

$10 - $15

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Coke/Pepsi 0.33L

$2 - $4

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Public transport, monthly pass

$71 - $120

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Gasoline (1 liter)

$1.7 - $2.2

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Mobile phone monthly plan

$9 - $30

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Fitness club, monthly fee

$20 - $72

Weather In Amsterdam

°C
°F

Precipitation In Amsterdam

mm
in

Air Quality

Good

PM2.513

PM1021

23

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Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets

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