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Image of Crowne Plaza Auckland, an IHG Hotel
Image of Crowne Plaza Auckland, an IHG Hotel
Image of Crowne Plaza Auckland, an IHG Hotel
Image of Crowne Plaza Auckland, an IHG Hotel
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1/5

Image of Crowne Plaza Auckland, an IHG Hotel
Image of Crowne Plaza Auckland, an IHG HotelImage of Crowne Plaza Auckland, an IHG HotelImage of Crowne Plaza Auckland, an IHG HotelImage of Crowne Plaza Auckland, an IHG Hotel

Safety index

92 out of 100

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Safe area tag

Safe area

Business

Business

Family

Family

City

City

Crowne Plaza Auckland, an IHG Hotel

Rating icon

8.6

Good (2,472 ratings)

Auckland, New Zealand - 

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Location icon

210 m Sky Tower

Location icon

210 m Queen Street Shopping District

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280 m SkyCity Casino

Hotel Overview

Crowne Plaza Auckland, an IHG Hotel, boasts a blend of convenience and comfort, nestled in a vibrant area. Guest reviews highlight a mix of both positive aspects and areas for improvement, reflective of the hotel's overall service and amenities.

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Hotel highlights

Location

Breakfast

Cleanliness

  1. Location - Centrally located, offering easy access to local attractions and public transport.
  2. Spacious Rooms - Guests appreciate the spacious and well-appointed rooms.
  3. Professional Staff - The staff is often praised for their professional and friendly service.
  4. Quality of Sleep - Many reviews commend the comfortable beds and quiet rooms, ensuring a good night's sleep.
  5. Facilities - The hotel's facilities, including a fitness center and meeting rooms, receive positive feedback.
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Area for improvement

Bathroom

Wi-Fi

  1. Price - Some guests find the hotel relatively expensive compared to others in the area.
  2. Food Quality - There are occasional complaints about the quality of food served in the hotel.
  3. Wi-Fi Connectivity - A few guests have mentioned issues with Wi-Fi connectivity in their rooms.
  4. Aged Decor - The decor and furnishings are considered outdated by some visitors.
  5. Check-In Process - The check-in process can sometimes be slow and inefficient, according to reviews.

Amenities

Babysitting

Babysitting

Extra beds/cribs

Breakfast available

Breakfast available

Parking available

Parking available

Free WiFi

Air conditioning

Air conditioning

Laundry

Laundry

Housekeeping

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Related hotel videos

Score icon8.6

RateScore

Total 2,472 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.4

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8.8

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booking

1,525 Reviews

8.4 / 10

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expedia

947 Reviews

8.8 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Breakfast

Cleanliness

Food

Sleep

Amenities

Business

Atmosphere

Restaurant

Bar

Bathroom

Parking

Accessibility

Fitness

Wi-Fi

Transit

Gym

Family

Nightlife

Kitchen

Wellness

Spa

Nature

Couples

Location was mentioned 266 times

2% Negative94% Positive

Reviews based on Location

User image
PasadenaGal6 months ago

This hotel fit a family of 4 in on room and had 2 queen beds (as opposed to doubles). The room was spacious. The location was excellent for tourists, right next to Weta Workshop, the All Blacks Experience, Sky Tower, Queen Street, and plenty of restaurants. Parking was easy and reasonable ($15 on the weekend). Breakfast was an outstanding value and much nicer than we expected for the price. I would absolutely stay at this hotel again.

User image
Chelsea Le Roux5 months ago
3/5Google icon

Location is of course fabulous being central city, however I'm not happy with the lack of amenities in the rooms. There was no microwave or kitchen sink, we had to wash things in the bathroom sink and we were given only 2 cups, mugs, wine glasses and tea spoons, meanwhile we required knives and plates at the very least for the food we brought. I was disappointed at the lack of tea bags and the minimal amount of milk. For the price of over $200 a night you'd expect more. We also weren't notified of the parking provided by the hotel and so paid at the machine instead. The concierge did not charge us more because of this faux pas which was lovely of them however more awareness around this service would have been helpful.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

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Total number of rooms 352

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Number of floors 28

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

5

Download

129

Upload

80

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Sky Tower

210 m

Queen Street Shopping District

210 m

SkyCity Casino

280 m

Auckland Ferry Terminal

910 m

Princes Wharf

910 m

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Getting around

Auckland Britomart Station

910 m

Gaunt Street Tram Stop

980 m

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Airports Nearby

Auckland Intl. Airport (AKL)

14 km

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Restaurants

Aria Restaurant

Nearby

Federal Delicatessen

140 m

Tony's Original Steak & Seafood Restaurant

210 m

Depot Eatery & Oyster Bar

140 m

Huami

140 m

Street View

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Daytime safety

69 out of 100

Safe

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Nighttime safety

39 out of 100

Unsafe

Auckland safety index

Safety

Crime

92

Overall Safety Index

Very Safe

An average rating of the six safety categories

92 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

79

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Safe

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Likelihood of theft.

lowhigh

80

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

94

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

50

Overall Crime index

Moderate

An average rating of the crime categories

50 out of 100

Property crime severity

Moderate

58

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Mugging or robbery  45/100

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Car theft  48/100

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Car break-ins  55/100

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Home break-ins  51/100

Violent crime severity

Moderate

49

Crime category icon

Physical attacks  46/100

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Racism or religion motivated attacks  36/100

Other crime severity

Moderate

53

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Insult or harassment in public  48/100

Crime category icon

Corruption or bribery  29/100

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Drug problem  60/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $2.8

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Coffee

$2.8 - $4.8

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Beer 0.5L

$1.7 - $6.7

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Meal, inexpensive restaurant

$10.1 - $28

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Public transport, one-way ticket

$1.7 - $3.4

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Taxi 1km (normal tariff)

$1.7 - $3.8

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Meal for 2 people, mid-range restaurant, three-course

$47.6 - $100.8

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Bottle of mid-range wine

$7.8 - $14.6

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McMeal at McDonalds

$8.4 - $11.2

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Coke/Pepsi 0.33L

$1.7 - $3.4

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Public transport, monthly pass

$112 - $137.2

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Gasoline (1 liter)

$1.5 - $1.8

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Mobile phone monthly plan

$19.6 - $51.5

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Fitness club, monthly fee

$15.7 - $89.1

Weather In Auckland

°C
°F

Precipitation In Auckland

mm
in

Air Quality

Good

PM2.56

PM1014

25

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Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 11:00

Children welcome

No pets, service animals welcome

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