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Image of The Westin Manila
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1/5

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Safe area tag

Safe area

Business

Pet-friendly

Spa

The Westin Manila

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8.8

Good (52 ratings)

Mandaluyong, Philippines - 

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210 m SM Megamall

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350 m Shangri-La Mall

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980 m Robinsons Galleria Mall

Amenities

Pool

Breakfast available

Breakfast available

Pet friendly

Spa

Free WiFi

Air conditioning

Air conditioning

Parking available

Parking available

Laundry

Laundry

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Related hotel videos

Score icon8.8

RateScore

Total 52 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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8.0

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booking

49 Reviews

8.8 / 10

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expedia

3 Reviews

8.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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113+ People Are Talking

Bar

Food

Breakfast

Amenities

Bathroom

Restaurant

Business

Accessibility

Sleep

Location

Cleanliness

Nightlife

Bar was mentioned 10 times

10% Negative70% Positive

Reviews based on Bar

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Angelica Terrado3 months ago
5/5Google icon

Amazing service especially in the lounge area!! They also have mobile key feature enabled so it was cool. Also, they ask you a deposit upon checkin and will get refunded if not used. The food in the lounge was also good. The breakfast area was small but it got the essentials. Thank you for having us!

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Marie Banks4 months ago
2/5Google icon

Was excited to stay at what I thought was a newer Marriott hotel and earn points vice staying at other higher end brands such as Shangri-La. Unfortunately this stay, unlike most that I’ve had in Manila, severely disappointed. First I’ll note that although the staff could use serious training in several areas, they were friendly and extremely accommodating to the extent of their capability. First, upon checking in I noticed they had workout equipment for rent which is apparently either severely limited in quantity or there is only one because it was never made available in the week long stay I had at the hotel. The buffet, while plentiful in comparison to other smaller hotels, lacked sufficient vegetarian options and overlooked several Minor details including mislabeling food options/allergens and not providing adequate serving utensils, literally every single morning, resulting in the mixing of utensils for meat and not meat options. Minor detail that was overlooked thus ruining the experience for Vegetarians like myself. The staff, however, was very accommodating when I requested alternative options and additional serving utensils. The room itself was the best part of the stay. The staff was able to honor my complimentary upgrade a day into my stay and assisted with a smooth change of rooms. In true Marriott fashion the design and accents did not disappoint. It was also clean and the bed was super comfy! However I noticed that although the hotel is not even a year old, it seemed that several aspects of the room were degraded or inoperable. Broken flaps on toilet paper holders, missing outlet face plates and my phone would only operate on speaker despite maintenance coming to troubleshoot it. Room service responsiveness was negligible. Although the hotel is smaller, the wait times for basic requests is extended. The staff themselves are nice enough, however, I had a staff member walk into my room after ringing the door bell twice. I didn’t understand why this would happen because I had called them from the room to deliver my laundry so I assume they should know I’m there and should wait for me to open the door before entering. Thankfully was in a towel but it could’ve been worse. The pool area was nice and well kept but unfortunately there were no staff at the bar even though the staff said I was there during the operating hours. The pumpkin hummus I ordered was some of the best I’ve had. Unfortunately it took almost an hour for my food and drinks to arrive. The executive lounge was subpar on every level except customer service. The staff were nice. However there were consistently little to no hot Vegetarian options available night after night. Additionally, the entire bar area is closed while the staff prepares the hot line for the evening which also cuts off access to basic amenities like water and cold beverages. This is confusing because why wouldn’t you offer water consistently in the executive lounge? The lounge itself got crowded pretty quickly. The solution for the staff was to add more tables. Which is great if it’s a cocktail party but that’s not what most people are in the executive lounge for so it got crowded and degraded the overall experience that is supposed to be exclusive. I would give the Westin another chance if I needed a cheaper option but overall I am inclined not to return any time soon.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 303

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Number of floors 32

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Number of buildings/towers 2

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Year Built 2023

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

83

Upload

67

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

SM Megamall

210 m

Shangri-La Mall

350 m

Robinsons Galleria Mall

980 m

Greenhills Shopping Center

2 km

Bonifacio High Street

3.5 km

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Getting around

Manila EDSA Station

4 km

Shaw Boulevard Station

700 m

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Airports Nearby

Ninoy Aquino Intl. Airport (MNL)

17.5 km

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Restaurants

Starbucks

140 m

Starbucks

140 m

The Old Spaghetti House Express Outlet

210 m

Mister Kabab

210 m

Richmonde Café

Nearby

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.4 - $1.1

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Coffee

$1.4 - $3.5

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Beer 0.5L

$0.7 - $1.3

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Meal, inexpensive restaurant

$2.5 - $8.2

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Public transport, one-way ticket

$0.2 - $0.4

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Taxi 1km (normal tariff)

$0.1 - $0.3

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Meal for 2 people, mid-range restaurant, three-course

$24.7 - $65.9

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Bottle of mid-range wine

$6.3 - $13.2

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McMeal at McDonalds

$3.3 - $4.1

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Coke/Pepsi 0.33L

$0.6 - $1.3

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Public transport, monthly pass

$4.9 - $16.5

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Gasoline (1 liter)

$1 - $1.3

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Mobile phone monthly plan

$16.5 - $41.1

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Fitness club, monthly fee

$32.8 - $65.9

Weather In Mandaluyong

°C
°F

Precipitation In Mandaluyong

mm
in

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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