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Image of Empire Lisbon Hotel
Image of Empire Lisbon Hotel
Image of Empire Lisbon Hotel
Image of Empire Lisbon Hotel
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1/5

Image of Empire Lisbon Hotel
Image of Empire Lisbon HotelImage of Empire Lisbon HotelImage of Empire Lisbon HotelImage of Empire Lisbon Hotel

Safety index

86 out of 100

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Safe area tag

Safe area

Business

Family

Empire Lisbon Hotel

Rating icon

8.6

Good (6,706 ratings)

Lisbon, Portugal - 

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1.5 km Marquis of Pombal Square

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1.5 km Avenida da Liberdade

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1.5 km Santa Justa Elevator

Hotel Overview

Empire Lisbon Hotel is a well-regarded accommodation choice known for its balance of convenience and comfort. Based on user reviews, it has garnered praise for various aspects of its service and amenities, while also facing some areas of criticism. Here's a look at what guests have generally appreciated and what they felt could be improved.

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Hotel highlights

Location

Cleanliness

Breakfast

  1. Location: Guests have consistently highlighted the hotel's strategic location, which provides ease of access to public transportation and proximity to major attractions.
  2. Staff Friendliness: The welcoming and helpful attitude of the staff has been a major plus for many visitors, contributing to a pleasant stay.
  3. Cleanliness: The cleanliness of both the rooms and public areas has been highly commended, indicating a well-maintained property.
  4. Comfort: The comfort of the beds and rooms has received positive feedback, ensuring a restful night's sleep for guests.
  5. Value for Money: Many guests have felt that the hotel offers good value for the price, considering the amenities and services provided.
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Area for improvement

Parking

  1. Room Size: Some guests have found the rooms to be on the smaller side, which could affect comfort for those who prefer more spacious accommodations.
  2. Soundproofing: Issues with soundproofing have been mentioned, with some guests experiencing disturbances from noise within or outside the hotel.
  3. Breakfast Variety: While generally satisfactory, the breakfast selection has been described as lacking in variety by some visitors, leaving room for improvement.
  4. Internet Connectivity: There have been occasional complaints about the reliability and speed of the hotel's Wi-Fi service.
  5. Elevator Capacity: The capacity and number of elevators have been pointed out as insufficient during peak times, causing delays for guests.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Free WiFi

Air conditioning

Air conditioning

Housekeeping

Laundry

Laundry

Bar

Business services

Business services

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Related hotel videos

Score icon8.6

RateScore

Total 6,706 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.6

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8.8

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booking

6,082 Reviews

8.6 / 10

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expedia

624 Reviews

8.8 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Breakfast

Location

Cleanliness

Transit

Restaurant

Sleep

Bathroom

Atmosphere

Amenities

Food

Bar

Wi-Fi

Air Conditioning

Parking

Kitchen

Entertainment

Accessibility

Nightlife

Breakfast was mentioned 219 times

18% Negative73% Positive

Reviews based on Breakfast

User image
Sharron P5 months ago

We came to Lisbon to celebrate a birthday and stayed in 3 rooms in the Empire Lisbon Hotel. |I emailed before hand and requested birthday greetings and bottle of Prosecco for one of the rooms. The room has been decorated perfectly on arrival. |All rooms were more than adequate for our city break celebrations. All were clean and comfortable although the shower was confusing at first and I got soaked trying to navigate it, some mould was apparent on some lower tiles. |Metro a few minutes away which we used each day, combined with the bus and tram. |There is a supermarket next door which was utilised as we had fridges in the rooms and were able to store plenty of drinks and snacks! |Breakfast was great a mix of continental and hot food. Sadly no Gluten Free options were available but again we popped to the supermarket and stocked up!! |We felt safe walking around at night and found the Secret Garden LX bar where the views were absolutely amazing although there were over 100 steps to get to it!

User image
Delphinium445 months ago

Good hotel. Comfy beds and pillows. Particularly clean. Buffet breakfast included which was more than adequate. 2 mins walk from Metro station which takes you right into city centre in around 10 mins. Trains every few mins. Reception staff very helpful. Only negative this hotel does not sell alcohol. Coffee and soft drinks only. Didn't find any suitable bars in surrounding area. Would certainly use again if back in Lisbon which is a lovely city.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 63

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Number of floors 7

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Number of buildings/towers 1

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Year Built 2016

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

8

Download

182

Upload

82

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

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Location Area Map

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What's nearby

Marquis of Pombal Square

1.5 km

Avenida da Liberdade

1.5 km

Santa Justa Elevator

1.5 km

Rossio Square

2 km

Castle of São Jorge

2 km

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Getting around

Arroios Station

Nearby

Roma-Areeiro Station

1.26 km

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Airports Nearby

Humberto Delgado Airport (LIS)

8.5 km

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Restaurants

Pastelaria Luso Americana

Nearby

Café Almirante

140 m

Grande Palácio Hong-Kong

140 m

New Wok

140 m

Pali Baba Kebab and Pizza House

210 m

Street View

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Daytime safety

87 out of 100

Very Safe

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Nighttime safety

64 out of 100

Safe

Lisbon safety index

Safety

Crime

86

Overall Safety Index

Very Safe

An average rating of the six safety categories

86 out of 100

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Women safety

Very Safe

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Likelihood of inappropriate behavior against women.

lowhigh

87

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

83

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Property safety

Safe

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Likelihood of theft.

lowhigh

69

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

80

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

96

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

30

Overall Crime index

Low

An average rating of the crime categories

30 out of 100

Property crime severity

Low

36

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Mugging or robbery  30/100

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Car theft  22/100

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Car break-ins  35/100

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Home break-ins  22/100

Violent crime severity

Low

23

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Physical attacks  24/100

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Racism or religion motivated attacks  15/100

Other crime severity

Low

25

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Insult or harassment in public  24/100

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Corruption or bribery  54/100

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Drug problem  41/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $1.5

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Coffee

$1 - $4

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Beer 0.5L

$0.7 - $2.5

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Meal, inexpensive restaurant

$10 - $17

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Public transport, one-way ticket

$1.6 - $2.4

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Taxi 1km (normal tariff)

$0.5 - $1

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Meal for 2 people, mid-range restaurant, three-course

$38 - $80

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Bottle of mid-range wine

$3 - $8

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McMeal at McDonalds

$8 - $10

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Coke/Pepsi 0.33L

$1 - $2.5

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Public transport, monthly pass

$30 - $40

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Gasoline (1 liter)

$1.6 - $2

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Mobile phone monthly plan

$15 - $31.5

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Fitness club, monthly fee

$20 - $50

Weather In Lisbon

°C
°F

Precipitation In Lisbon

mm
in

Air Quality

Moderate

PM2.512

PM1026

34

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 14:00

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Check out until 11:00

Children welcome

No pets

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