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Image of SANA Reno Hotel
Image of SANA Reno Hotel
Image of SANA Reno Hotel
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1/5

Image of SANA Reno Hotel
Image of SANA Reno HotelImage of SANA Reno HotelImage of SANA Reno HotelImage of SANA Reno Hotel

Safety index

87 out of 100

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Safe area tag

Safe area

Business

Family

City

SANA Reno Hotel

Rating icon

8.2

Good (3,577 ratings)

Lisbon, Portugal - 

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280 m El Corte Ingles Mall

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700 m Gulbenkian Museum

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2 km Santa Justa Elevator

Hotel Overview

SANA Reno Hotel, located in Lisbon, based on user reviews, generally offers a pleasant experience with several commendable aspects. However, like any establishment, it has areas where it could improve.

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Hotel highlights

Location

Breakfast

Fitness

  1. Central Location: Conveniently situated for exploring Lisbon, with easy access to public transportation and attractions.
  2. Breakfast Variety: Guests appreciate the wide range of options available in the breakfast buffet, catering to different tastes and dietary needs.
  3. Swimming Pool: The added feature of a swimming pool is a hit among guests, especially those visiting during warmer months.
  4. Cleanliness: High standards of cleanliness throughout the hotel have been noted by several guests, contributing to a comfortable stay.
  5. Friendly Staff: The staff's willingness to help and courteous demeanor greatly enhances the overall guest experience.
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Area for improvement

Parking

Air Conditioning

  1. Room Size: Some guests feel the rooms are smaller than expected, which can affect comfort for those with a lot of luggage or prefer more spacious accommodations.
  2. Noise Levels: Due to its central location, noise from the street can sometimes be an issue, particularly in rooms facing the main road.
  3. Wi-Fi Connectivity: Although Wi-Fi is available, some guests have mentioned that the internet connection can be unreliable or slow at times.
  4. Aging Facilities: There have been comments about the hotel showing signs of wear and tear, suggesting a need for renovation in certain areas.
  5. Parking Availability: Guests driving to the hotel have noted limited parking options, which can be inconvenient, especially during peak seasons.

Amenities

Babysitting

Babysitting

Extra beds/cribs

Pool

Free WiFi

Air conditioning

Air conditioning

Parking available

Parking available

Housekeeping

Room service

Room service

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Related hotel videos

Score icon8.2

RateScore

Total 3,577 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.1

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8.4

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booking

2,662 Reviews

8.1 / 10

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expedia

915 Reviews

8.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Breakfast

Location

Fitness

Transit

Cleanliness

Pool

Restaurant

Atmosphere

Sleep

Amenities

Bathroom

Bar

Parking

Air Conditioning

Wellness

Food

Spa

Accessibility

Kitchen

Entertainment

Wi-Fi

Breakfast was mentioned 150 times

19% Negative71% Positive

Reviews based on Breakfast

User image
Clair M7 months ago

We chose the hotel for its location and the fact it had a pool. Both the location and pool were good.|We had booked a double room but it turned out to be two single beds pushed together. The room 506 was small and dark the space between the door and square handbasin wasn't sufficient to walk between - we are both small people! The rooms were functional bu very plain. |The air con was effective.|The pool was lovely amd surrounded by glass and a real bonus but there were many smokers and in a small area this wasn't nice. The breakfast wasn't good at all - weak coffee, reconstituted ham, turkey & processed cheese slices. Not a Pastel Da nata in sight. We ordered a toasted cheese and ham sandwich for the poolone lunchtime- it was the same processed ham and cheese from breakfast in two large slabs of bread - poor value and quality. There was scrambled egg and frankfurter sausages with strange rectangular bacon on offer for breakfast and alot of bread but not the quality we would expect. There were no Berries or healthy options.|There is no water supplied in the room even on arrival; it was 30 degrees when when we arrived so we tried to order a bottle to be told they didn't have any. Eventually a single bottle was found and we paid €4. |The desk staff were functional and the other staff pleasant. So some good and not so good points for this hotel.|||

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Pamela H6 months ago

We enjoyed our stay at Sana Reno. Excellent position, opposite the metro Sao Sebastaio - red line from the airport 20 min and with easy access to the centre on the metro blue line ||Comfortable beds. Very clean hotel. |Staff fixed lights and toilet when informed of the problems. We stayed in a suite. Lounge area quite dark. Couch had deep seats so not so comfortable Would benefit from some cushions, had to use pillows from bedroom. Came with a coffee machine. Hubby used it twice. Glad I had taken my travel kettle for a cuppa tea. Fridge was used for fresh milk from local shop.|Air-conditioning quite noisy. Windows open if you prefer . |Quiet neighbourhood, away from main roads but can hear airplane noise .||Plenty of choice at breakfast breads/rolls/pastries/cereals|Scrumbled eggs (loved the spelling)|Not keen on the bacon/ sausage in Portugal, but plenty of other options.|Interesting cous cous too|Lots of local restaurants to choose from.|2 very reasonable ones nearby that we really enjoyed:|Gurkha restaurant and bar 11 and |Joia do Palacio Chinese buffet on the same street about 5 min walk from hotel.|One recommended by hotel , more expensive - Portuguese was good too , Colina||

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 92

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Number of floors 8

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Number of buildings/towers 1

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Year Built 1998

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

5

Download

172

Upload

85

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

El Corte Ingles Mall

280 m

Gulbenkian Museum

700 m

Santa Justa Elevator

2 km

Rossio Square

2 km

Castle of São Jorge

2.5 km

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Getting around

Sao Sebastiao Station

210 m

Entrecampos Station

1.19 km

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Airports Nearby

Humberto Delgado Airport (LIS)

8.5 km

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Restaurants

Pastelaria Sena

280 m

Padaria do Bairro

210 m

La Mafia Se Sienta A La Mesa

210 m

Gurkha Restaurant & Bar II

280 m

Sangiovese

140 m

Street View

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Daytime safety

87 out of 100

Very Safe

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Nighttime safety

64 out of 100

Safe

Lisbon safety index

Safety

Crime

87

Overall Safety Index

Very Safe

An average rating of the six safety categories

87 out of 100

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Women safety

Very Safe

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Likelihood of inappropriate behavior against women.

lowhigh

86

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

87

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Property safety

Safe

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Likelihood of theft.

lowhigh

69

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

84

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

96

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

30

Overall Crime index

Low

An average rating of the crime categories

30 out of 100

Property crime severity

Low

36

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Mugging or robbery  30/100

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Car theft  22/100

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Car break-ins  35/100

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Home break-ins  22/100

Violent crime severity

Low

23

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Physical attacks  24/100

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Racism or religion motivated attacks  15/100

Other crime severity

Low

25

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Insult or harassment in public  24/100

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Corruption or bribery  54/100

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Drug problem  41/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $1.5

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Coffee

$1 - $4

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Beer 0.5L

$0.7 - $2.5

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Meal, inexpensive restaurant

$10 - $17

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Public transport, one-way ticket

$1.6 - $2.4

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Taxi 1km (normal tariff)

$0.5 - $1

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Meal for 2 people, mid-range restaurant, three-course

$38 - $80

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Bottle of mid-range wine

$3 - $8

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McMeal at McDonalds

$8 - $10

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Coke/Pepsi 0.33L

$1 - $2.5

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Public transport, monthly pass

$30 - $40

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Gasoline (1 liter)

$1.6 - $2

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Mobile phone monthly plan

$15 - $31.5

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Fitness club, monthly fee

$20 - $50

Weather In Lisbon

°C
°F

Precipitation In Lisbon

mm
in

Air Quality

Moderate

PM2.512

PM1026

34

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 14:00

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Check out until 12:00

Children welcome

No pets

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