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Image of Sheraton Lisboa Hotel & Spa
Image of Sheraton Lisboa Hotel & Spa
Image of Sheraton Lisboa Hotel & Spa
Image of Sheraton Lisboa Hotel & Spa
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1/5

Image of Sheraton Lisboa Hotel & Spa
Image of Sheraton Lisboa Hotel & SpaImage of Sheraton Lisboa Hotel & SpaImage of Sheraton Lisboa Hotel & SpaImage of Sheraton Lisboa Hotel & Spa

Safety index

86 out of 100

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Safe area tag

Safe area

Business

Eco-certified

Luxury

Pet-friendly

Spa

Sheraton Lisboa Hotel & Spa

Rating icon

8.6

Good (1,461 ratings)

Lisbon, Portugal - 

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560 m El Corte Ingles Mall

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700 m Marquis of Pombal Square

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770 m Avenida da Liberdade

Hotel Overview

Sheraton Lisboa Hotel & Spa, situated in Lisbon, is a highly regarded accommodation option as evidenced by its user reviews. Guests often praise its numerous amenities, quality service, and prime location, making it a favored destination for tourists and business travelers alike. However, as with any establishment, it has its areas of improvement, as highlighted in some feedback.

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Hotel highlights

Location

Bar

Atmosphere

  1. Location: Positioned in the heart of Lisbon, the hotel offers easy access to various tourist attractions, shopping centers, and business districts.
  2. Luxurious Rooms: Guests appreciate the comfort and luxury of the rooms, which are equipped with modern amenities for a pleasant stay.
  3. Exemplary Service: The staff's professionalism and friendliness stand out, contributing to a welcoming atmosphere and a high level of guest satisfaction.
  4. Wellness Facilities: There is a strong appreciation for the extensive wellness facilities, including a spa and a fitness center, which are well-maintained and provide an excellent relaxation experience.
  5. Gastronomy: The culinary offerings at the hotel are highly praised, with multiple dining options providing delicious and diverse cuisine.
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Area for improvement

  1. Price: Some guests find the hotel rates to be quite high, which can be a deterrent for those looking for more budget-friendly options.
  2. Noise Levels: There have been reports of noise from the streets and adjoining rooms, which can affect the overall comfort of some guests.
  3. Occasional Delays: A few guests have mentioned experiencing delays during check-in and check-out times, which can be inconvenient.
  4. Parking Issues: Limited parking space and the high cost of parking have been points of concern for guests who are traveling with their own vehicles.
  5. Room Service: While generally satisfactory, some guests have noted room service as an area needing improvement, particularly in terms of response time and selection.

Amenities

Pool

Breakfast available

Breakfast available

Spa

Hot Tub

Free WiFi

Pet friendly

Air conditioning

Air conditioning

Parking available

Parking available

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Related hotel videos

Score icon8.6

RateScore

Total 1,461 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.4

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8.8

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booking

563 Reviews

8.4 / 10

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expedia

898 Reviews

8.8 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Bar

Food

Atmosphere

Breakfast

Amenities

Wellness

Cleanliness

Fitness

Bathroom

Spa

Sleep

Restaurant

Transit

Business

Nightlife

Pool

Accessibility

Gym

Nature

Family

Wi-Fi

Parking

Air Conditioning

Kitchen

Couples

Entertainment

Location was mentioned 228 times

4% Negative82% Positive

Reviews based on Location

User image
Dana Kay3 months ago
3/5Google icon

Location is bit of off the old town, but it is not too far (about 30-40 minutes walking). First, I really like the people working in the hotel, from the front desk manager to bar and restaurant workers are all very nice and super friendly. They want you know you are their priority. They are the 5 stars service teams. However, the good thing stops there. The hardware of the hotel is a beaten up old and not so well-maintained facility. They have the gold brown color tune in the ground floor. The hallway is dark brown carpet with very dim light. The room is also dark brown carpet or hardwood. The closet is using clothes curtain not door panel. The breakfast is average the most, with uneven floor that you try to carry the food and drink through. Lots of people. They don't have lounge, but the bar will provide the drinks and snacks during the happy hours to the higher status Marriott member.

User image
Justin Labelle4 months ago
5/5Google icon

Incredible hotel. So welcoming. All of the staff are some of the best I’ve encountered at any hotel but special shout out to the lounge day & evening staff. You can tell customer service is extremely important here. Cleaning staff was also great and topped us off with new coffee pods in a heartbeat. Our 1 bedroom suite was massive with 2 bathrooms! Very lively club lounge on main floor. Beautiful pool and gym. My first and only place to stay next time in Lisbon

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 369

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Number of floors 27

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

121

Upload

63

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

El Corte Ingles Mall

560 m

Marquis of Pombal Square

700 m

Avenida da Liberdade

770 m

Rossio Square

1.5 km

Castle of São Jorge

2.5 km

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Getting around

Entrecampos Station

1 km

Picoas Station

140 m

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Airports Nearby

Humberto Delgado Airport (LIS)

9 km

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Restaurants

A Padaria Portuguesa

Nearby

Simpli

Nearby

Panorama Restaurant & Bar

Nearby

Lobby Bar

Nearby

Lobby Bistro

Nearby

Street View

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Daytime safety

87 out of 100

Very Safe

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Nighttime safety

64 out of 100

Safe

Lisbon safety index

Safety

Crime

86

Overall Safety Index

Very Safe

An average rating of the six safety categories

86 out of 100

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Women safety

Very Safe

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Likelihood of inappropriate behavior against women.

lowhigh

87

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

83

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Property safety

Safe

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Likelihood of theft.

lowhigh

69

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Political safety

Safe

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Potential for infringement of political rights or political unrest.

lowhigh

80

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

96

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

30

Overall Crime index

Low

An average rating of the crime categories

30 out of 100

Property crime severity

Low

36

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Mugging or robbery  30/100

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Car theft  22/100

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Car break-ins  35/100

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Home break-ins  22/100

Violent crime severity

Low

23

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Physical attacks  24/100

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Racism or religion motivated attacks  15/100

Other crime severity

Low

25

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Insult or harassment in public  24/100

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Corruption or bribery  54/100

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Drug problem  41/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $1.5

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Coffee

$1 - $4

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Beer 0.5L

$0.7 - $2.5

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Meal, inexpensive restaurant

$10 - $17

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Public transport, one-way ticket

$1.6 - $2.4

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Taxi 1km (normal tariff)

$0.5 - $1

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Meal for 2 people, mid-range restaurant, three-course

$38 - $80

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Bottle of mid-range wine

$3 - $8

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McMeal at McDonalds

$8 - $10

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Coke/Pepsi 0.33L

$1 - $2.5

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Public transport, monthly pass

$30 - $40

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Gasoline (1 liter)

$1.6 - $2

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Mobile phone monthly plan

$15 - $31.5

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Fitness club, monthly fee

$20 - $50

Weather In Lisbon

°C
°F

Precipitation In Lisbon

mm
in

Air Quality

Moderate

PM2.512

PM1026

34

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome

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