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Image of Hotel Pullman ZamZam Makkah
Image of Hotel Pullman ZamZam Makkah
Image of Hotel Pullman ZamZam Makkah
Image of Hotel Pullman ZamZam Makkah
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1/5

Image of Hotel Pullman ZamZam Makkah
Image of Hotel Pullman ZamZam MakkahImage of Hotel Pullman ZamZam MakkahImage of Hotel Pullman ZamZam MakkahImage of Hotel Pullman ZamZam Makkah

Safety index

44 out of 100

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Business

Business

Eco-certified

Family

Family

Luxury

Luxury

Shopping

Shopping

Hotel Pullman ZamZam Makkah

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6.7

Poor (26,820 ratings)

Makkah Al Mukarramah, Saudi Arabia - 

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280 m King Fahad Gate

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350 m Well of Zamzam

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420 m Great Mosque of Mecca

Hotel Overview

Hotel Pullman ZamZam Makkahlocated in Makkah Al Mukarramah is renowned for its prime location and outstanding services, providing guests with a comfortable and spiritually enriching experience. Based on user reviews, here are the key highlights and drawbacks.

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Hotel highlights

Cleanliness

Food

Location

  1. Prime Location: Situated very close to the Holy Mosque, making it convenient for pilgrims.
  2. Spacious Rooms: Guests appreciate the large room sizes, offering comfortable stays.
  3. View of the Kaaba: Some rooms offer stunning views of the Kaaba, enhancing the spiritual experience.
  4. Friendly Staff: The hospitality and friendliness of the staff are often praised.
  5. Cleanliness: High standards of cleanliness throughout the hotel are maintained.
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Area for improvement

Amenities

Bathroom

Sleep

  1. Wi-Fi Connectivity: Issues with Wi-Fi connectivity in rooms have been reported.
  2. Room Amenities: Some guests have found the room amenities to be lacking or outdated.
  3. Food Quality: The quality of food, particularly in the buffet, has received mixed reviews.
  4. Check-In Process: Delays and inefficiencies during the check-in process have frustrated some guests.
  5. Elevators: Complaints about the slow and crowded elevators, especially during peak times.

Amenities

Extra beds/cribs

Living/Dining area

Breakfast available

Breakfast available

Free WiFi

Air conditioning

Air conditioning

Parking available

Parking available

Housekeeping

Room service

Room service

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Related hotel videos

Score icon6.7

RateScore

Total 26,820 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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6.7

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7.0

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booking

25,871 Reviews

6.7 / 10

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expedia

949 Reviews

7.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Cleanliness

Location

Food

Amenities

Breakfast

Bathroom

Atmosphere

Sleep

Accessibility

Restaurant

Family

Kitchen

Air Conditioning

Bar

Wi-Fi

Parking

Entertainment

Transit

Wellness

Spa

Business

Nature

Nightlife

Fitness

Couples

Cleanliness was mentioned 5833 times

17% Negative78% Positive

Reviews based on Cleanliness

User image
Ahmed Luzon5 months ago
4/5Google icon

I read many bad reviews and I was worried, but the hotel and services were amazing. I reserved the cheapest room available for 4 and we got great room with good amount of space. It was clean. Washroom was tight and the shower was closed by curtains but the water leaked all around it. The hotel need to upgrade the shower and washrooms in general, but the room and furniture were clean and spacious. The service was good, even through we had a room for 4 , they gave us 3 water bottles only when we requested and 2 towels, which did not make sense, that would be my main reason to lower my rating. In general, this is a good location hotel, great food, spacious clean room. Below average washroom Service guys need to be more flexible

User image
Zaina Batool4 months ago
5/5Google icon

I was very pleasant with this booking. Rahaf was very kind of to welcome us it made me and my family feel very welcomed and comfortable.. The rooms were cleaned very well . There was a great view from the windows it was magnificent! The food was delicious and my family and I were very impressed by this hotel! We enjoyed our stay at the Pullman ZamZam hotel we enjoyed it a lot!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Nov, 2023Now

General Info

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Total number of rooms 1315

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Number of floors 33

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Number of buildings/towers 1

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Year Built 2005

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

13

Download

43

Upload

34

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

King Fahad Gate

280 m

Well of Zamzam

350 m

Great Mosque of Mecca

420 m

Kaaba

420 m

Abraj Al-Bait Towers

420 m

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Airports Nearby

King Abdulaziz Intl. Airport (JED)

34 km

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Restaurants

Swiss Express

Nearby

مطعم الطيبات انتركونتيننتال

Nearby

Almsharf Lounge

Nearby

رافلز كريميري

Nearby

الطازج

Nearby

Street View

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Daytime safety

84 out of 100

Very Safe

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Nighttime safety

68 out of 100

Safe

Makkah Al Mukarramah safety index

Safety

Crime

44

Overall Safety Index

Risky

An average rating of the six safety categories

44 out of 100

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Women safety

Unsafe

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Likelihood of inappropriate behavior against women.

lowhigh

23

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

95

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

26

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Political safety

Very Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

11

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LGBTQ safety

Very Unsafe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

9

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

27

Overall Crime index

Low

An average rating of the crime categories

27 out of 100

Property crime severity

Low

29

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Mugging or robbery  24/100

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Car theft  28/100

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Car break-ins  35/100

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Home break-ins  23/100

Violent crime severity

Low

21

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Physical attacks  22/100

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Racism or religion motivated attacks  20/100

Other crime severity

Minimal

19

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Insult or harassment in public  31/100

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Corruption or bribery  46/100

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Drug problem  30/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.4 - $0.7

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Coffee

$2 - $5.4

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Beer 0.5L

$1 - $2.4

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Meal, inexpensive restaurant

$3.7 - $12.2

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Public transport, one-way ticket

$0.7 - $1.2

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Taxi 1km (normal tariff)

$0.7 - $2.4

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Meal for 2 people, mid-range restaurant, three-course

$24.4 - $61.1

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Bottle of mid-range wine

$1 - $19.5

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McMeal at McDonalds

$6.1 - $8.5

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Coke/Pepsi 0.33L

$0.6 - $0.7

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Public transport, monthly pass

$12.2 - $48.8

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Gasoline (1 liter)

$0.5 - $0.6

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Mobile phone monthly plan

$14.7 - $44

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Fitness club, monthly fee

$44 - $171

Weather In Makkah Al Mukarramah

°C
°F

Air Quality

Unhealthy (For Sensitive Groups)

PM2.568

PM10161

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 14:00

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Check out until 12:00

Children welcome

No pets

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