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Image of Sheraton Makkah Jabal Al Kaaba Hotel
Image of Sheraton Makkah Jabal Al Kaaba Hotel
Image of Sheraton Makkah Jabal Al Kaaba Hotel
Image of Sheraton Makkah Jabal Al Kaaba Hotel
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1/5

Image of Sheraton Makkah Jabal Al Kaaba Hotel
Image of Sheraton Makkah Jabal Al Kaaba HotelImage of Sheraton Makkah Jabal Al Kaaba HotelImage of Sheraton Makkah Jabal Al Kaaba HotelImage of Sheraton Makkah Jabal Al Kaaba Hotel

Safety index

44 out of 100

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Business

Business

Luxury

Luxury

Sheraton Makkah Jabal Al Kaaba Hotel

Rating icon

8.1

Good (5,584 ratings)

Makkah Al Mukarramah, Saudi Arabia - 

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630 m Souk Al-Khalil

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770 m Great Mosque of Mecca

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770 m Well of Zamzam

Hotel Overview

Sheraton Makkah Jabal Al Kaaba Hotel is a highly regarded hotel located in Mecca, appreciated for its prime location and facilities by visitors. Reviews highlight a mix of positive aspects that enhance guest experiences, as well as some areas that could be improved for future stays.

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Hotel highlights

Cleanliness

Atmosphere

Wellness

  1. Prime Location: Conveniently situated near the Holy Haram, offering easy access for those visiting for pilgrimage.
  2. Accommodating Staff: The hotel staff has been praised for their helpfulness and professional service.
  3. Quality Dining Options: Guests have appreciated the variety and quality of food available at the hotel’s dining facilities.
  4. Spacious Rooms: Many reviewers have noted the spaciousness and comfort of the rooms provided.
  5. Cleanliness: The hotel’s cleanliness standards have been consistently highlighted as a positive feature.
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Area for improvement

Accessibility

Parking

Sleep

  1. Pricey: Some guests have found the hotel to be quite expensive, especially during peak seasons.
  2. Wi-Fi Connectivity: Issues with Wi-Fi connectivity have been a common concern among guests.
  3. Limited Parking: The availability of parking spaces has been noted as insufficient for the number of guests.
  4. Room Service Delays: There have been reports of delays in room service, affecting the overall guest experience.
  5. Check-in/Check-out Efficiency: The process for check-in and check-out has been described as slow by several reviewers.

Amenities

Breakfast available

Breakfast available

Free WiFi

Air conditioning

Air conditioning

Housekeeping

Room service

Room service

Laundry

Laundry

Restaurant

Business services

Business services

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Related hotel videos

Score icon8.1

RateScore

Total 5,584 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.1

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8.4

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booking

5,306 Reviews

8.1 / 10

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expedia

278 Reviews

8.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Cleanliness

Breakfast

Accessibility

Atmosphere

Amenities

Food

Parking

Restaurant

Sleep

Bathroom

Kitchen

Transit

Family

Wi-Fi

Bar

Fitness

Wellness

Entertainment

Air Conditioning

Nature

Business

Spa

Nightlife

Location was mentioned 636 times

31% Negative46% Positive

Reviews based on Location

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Ala'a Drabseh6 months ago
4/5Google icon

Our stay at Sheraton Mekkah was a delight! Impeccably clean facilities, incredibly friendly staff, and a location close to the Haram made our experience exceptional. The staff's attentiveness and quick response to our requests ensured a hassle-free stay. Highly recommend this hotel for a wonderful and convenient visit. One minor thing. The hotel is located on a slight hill which might pose a challenge for elderly guests.

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Azman Abdul Aziz10 months ago
5/5Google icon

Located approximately 200meters west side of Haram on an elevated area. Beware of touts offering taxi service at ridiculous exorbitant rates fronting Sheraton Hotel. Rooms are very clean, comfortable with excellent housekeeping service. Reception was efficiently quick by well mannered personnel. Highly recommended simply for its reasonable rates and excellent service 👍

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 412

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Number of floors 24

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Number of buildings/towers 1

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

13

Download

25

Upload

13

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Souk Al-Khalil

630 m

Great Mosque of Mecca

770 m

Well of Zamzam

770 m

Kaaba

840 m

Abraj Al-Bait Towers

1.12 km

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Airports Nearby

King Abdulaziz Intl. Airport (JED)

30.5 km

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Restaurants

مطعم راسا الإندونيسي

700 m

Executive Lounge

1.05 km

مطعم المصطفى

910 m

سوفليه شهار

700 m

الملتقى لاونج

1.05 km

Street View

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Daytime safety

84 out of 100

Very Safe

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Nighttime safety

68 out of 100

Safe

Makkah Al Mukarramah safety index

Safety

Crime

44

Overall Safety Index

Risky

An average rating of the six safety categories

44 out of 100

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Women safety

Very Unsafe

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Likelihood of inappropriate behavior against women.

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17

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

85

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Property safety

Risky

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Likelihood of theft.

lowhigh

46

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Political safety

Very Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

10

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LGBTQ safety

Very Unsafe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

7

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

27

Overall Crime index

Low

An average rating of the crime categories

27 out of 100

Property crime severity

Low

29

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Mugging or robbery  24/100

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Car theft  28/100

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Car break-ins  35/100

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Home break-ins  23/100

Violent crime severity

Low

21

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Physical attacks  22/100

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Racism or religion motivated attacks  20/100

Other crime severity

Minimal

19

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Insult or harassment in public  31/100

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Corruption or bribery  46/100

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Drug problem  30/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.4 - $0.7

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Coffee

$2 - $5.4

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Beer 0.5L

$1 - $2.4

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Meal, inexpensive restaurant

$3.7 - $12.2

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Public transport, one-way ticket

$0.7 - $1.2

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Taxi 1km (normal tariff)

$0.7 - $2.4

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Meal for 2 people, mid-range restaurant, three-course

$24.4 - $61.1

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Bottle of mid-range wine

$1 - $19.5

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McMeal at McDonalds

$6.1 - $8.5

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Coke/Pepsi 0.33L

$0.6 - $0.7

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Public transport, monthly pass

$12.2 - $48.8

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Gasoline (1 liter)

$0.5 - $0.6

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Mobile phone monthly plan

$14.7 - $44

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Fitness club, monthly fee

$44 - $171

Weather In Makkah Al Mukarramah

°C
°F

Air Quality

Unhealthy (For Sensitive Groups)

PM2.568

PM10161

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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