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Image of Swissôtel Makkah
Image of Swissôtel Makkah
Image of Swissôtel Makkah
Image of Swissôtel Makkah
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1/5

Image of Swissôtel Makkah
Image of Swissôtel MakkahImage of Swissôtel MakkahImage of Swissôtel MakkahImage of Swissôtel Makkah

Safety index

44 out of 100

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Business

Eco-certified

Family

Luxury

Shopping

Swissôtel Makkah

Rating icon

8.7

Good (69,433 ratings)

Makkah Al Mukarramah, Saudi Arabia - 

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1 km Well of Zamzam

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1 km Great Mosque of Mecca

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1 km King Fahad Gate

Hotel Overview

***Swissôtel Makkah*** is a well-regarded hotel located in the heart of Makkah Al Mukarramah. Based on user reviews, this hotel offers a blend of comfort, convenience, and thoughtful amenities catered to guests' needs, making it a preferred choice for many visitors to the city.

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Hotel highlights

Service

Property

Cleanliness

  1. Prime Location: Proximity to religious sites makes it easily accessible for worshipers.
  2. Exquisite Cuisine: Offers a range of dining options with high-quality food.
  3. Impeccable Service: Staff are praised for their attentiveness and helpfulness.
  4. Comfortable Rooms: Spacious and well-appointed rooms ensure a restful stay.
  5. Cleanliness: High standards of cleanliness throughout the hotel.
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Area for improvement

Bathroom

Parking

Air Conditioning

  1. Cost: Some guests find the pricing to be on the higher side compared to other options.
  2. Wi-Fi Connectivity: Issues with Wi-Fi strength and connectivity in some rooms.
  3. Waiting Times: During peak periods, the wait times for elevators and check-in can be long.
  4. Room Availability: Difficulty in booking desired rooms during high seasons.
  5. Noise Levels: Some guests report disturbances due to noise, affecting their peace and rest.

Amenities

Extra beds/cribs

Breakfast available

Breakfast available

Free WiFi

Air conditioning

Air conditioning

Housekeeping

Room service

Room service

Laundry

Laundry

Restaurant

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Related hotel videos

Score icon8.7

RateScore

Total 69,433 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.1

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8.0

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8.4

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4.7/5

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4.5/5

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agoda

2,048 Reviews

8.1 / 10

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booking

33,846 Reviews

8.0 / 10

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expedia

460 Reviews

8.4 / 10

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google

31,431 Reviews

4.7 / 5

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tripadvisor

1,648 Reviews

4.5 / 5

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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31,431+ People Are Talking

Service

Property

Cleanliness

Location

Food

Breakfast

Amenities

Atmosphere

Restaurant

Accessibility

Bathroom

Family

Sleep

Wellness

Parking

Spa

Safety

Transit

Wi-Fi

Business

Bar

Nature

Kitchen

Air Conditioning

Entertainment

Nightlife

Fitness

Couples

Service was mentioned 12491 times

4% Negative94% Positive

Reviews based on Service

User image
J R1 month ago
5/5Google icon

Great service, smooth check in and always on around to help with any questions. Hotel is quite large and connected to food court and supermarket, takes a couple of days to get your bearings and figure out which route is best to the hotel from where you are and with multiple lifts and escalators as well we being connected to everywhere but once you get the hang of it, you’ll be in and out all the time. Lift also straight down to mosque so very convenient. Jamal bell boy friendly service

User image
mobin shah3 months ago
5/5Google icon

It is very close to Mecca, The sound of every namaz comes in my room and the feels are very nice. The heart becomes very happy The housekeeping service here is very quick and nice. The staff is very helpful and cooperative always doing their work with a smile on their faces and making us feel welcome. They have dealt us with full attention. Everything was delivered beautifully and in perfect order. The quality of the service itself was outstanding

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 1487

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Number of floors 43

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Number of buildings/towers 1

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Year Built 2011

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

13

Download

43

Upload

35

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Well of Zamzam

1 km

Great Mosque of Mecca

1 km

King Fahad Gate

1 km

Abraj Al-Bait Towers

2.5 km

Kaaba

3.5 km

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Airports Nearby

King Abdulaziz Intl. Airport (JED)

35 km

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Restaurants

Al Dira Restaurant

500 m

Al Majlis

2.5 km

بيتزا هت

2.5 km

مليار كافيه

1 km

Mövenpick Hajar

500 m

Street View

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Daytime safety

84 out of 100

Very Safe

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Nighttime safety

68 out of 100

Safe

Makkah Al Mukarramah safety index

Safety

Crime

44

Overall Safety Index

Risky

An average rating of the six safety categories

44 out of 100

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Women safety

Unsafe

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Likelihood of inappropriate behavior against women.

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23

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

95

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Property safety

Unsafe

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Likelihood of theft.

lowhigh

26

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Political safety

Very Unsafe

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Potential for infringement of political rights or political unrest.

lowhigh

11

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LGBTQ safety

Very Unsafe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

9

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

27

Overall Crime index

Low

An average rating of the crime categories

27 out of 100

Property crime severity

Low

29

Crime category icon

Mugging or robbery  24/100

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Car theft  28/100

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Car break-ins  35/100

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Home break-ins  23/100

Violent crime severity

Low

21

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Physical attacks  22/100

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Racism or religion motivated attacks  20/100

Other crime severity

Minimal

19

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Insult or harassment in public  31/100

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Corruption or bribery  46/100

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Drug problem  30/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.4 - $0.7

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Coffee

$2 - $5.4

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Beer 0.5L

$1 - $2.4

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Meal, inexpensive restaurant

$3.7 - $12.2

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Public transport, one-way ticket

$0.7 - $1.2

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Taxi 1km (normal tariff)

$0.7 - $2.4

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Meal for 2 people, mid-range restaurant, three-course

$24.4 - $61.1

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Bottle of mid-range wine

$1 - $19.5

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McMeal at McDonalds

$6.1 - $8.5

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Coke/Pepsi 0.33L

$0.6 - $0.7

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Public transport, monthly pass

$12.2 - $48.8

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Gasoline (1 liter)

$0.5 - $0.6

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Mobile phone monthly plan

$14.7 - $44

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Fitness club, monthly fee

$44 - $171

Weather In Makkah Al Mukarramah

°C
°F

Air Quality

Unhealthy (For Sensitive Groups)

PM2.568

PM10161

63

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Limited risk for sensitive individuals. Not recommended to do outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 16:00

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Check out until 12:00

Children welcome

No pets or service animals

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