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Image of voco Riyadh, an IHG Hotel
Image of voco Riyadh, an IHG Hotel
Image of voco Riyadh, an IHG Hotel
Image of voco Riyadh, an IHG Hotel
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1/5

Image of voco Riyadh, an IHG Hotel
Image of voco Riyadh, an IHG HotelImage of voco Riyadh, an IHG HotelImage of voco Riyadh, an IHG HotelImage of voco Riyadh, an IHG Hotel

Safety index

41 out of 100

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Business

Family

voco Riyadh, an IHG Hotel

Rating icon

8.8

Good (2,403 ratings)

Riyadh governorate, Saudi Arabia - 

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350 m Ministry of Interior

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2 km National Museum of Saudi Arabia

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3 km Al Faisaliyah Tower

Hotel Overview

Voco Riyadh is a luxurious hotel that has received a mix of feedback from its guests. The hotel is commended for its excellent services and amenities, but some areas have also attracted criticism from guests. Here is a summary based on user reviews.

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Hotel highlights

Atmosphere

Cleanliness

Food

  1. Exceptional Service: Staff members are highly praised for their attentiveness and professionalism.
  2. Luxurious Rooms: Guests appreciate the spacious and well-equipped rooms for their comfort and luxury.
  3. Quality Dining: The hotel's restaurant offers a wide variety of delicious cuisines, receiving positive feedback from diners.
  4. Amenities: The hotel boasts a range of premium amenities, including a swimming pool and fitness center, which are appreciated by guests.
  5. Location: Many find the hotel’s location to be advantageous, offering easy access to local attractions and conveniences.
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Area for improvement

Air Conditioning

  1. Pricey: Several guests mention that the cost of staying at the hotel, including dining, can be quite high.
  2. Wi-Fi Issues: There are complaints regarding the reliability and speed of the Wi-Fi connection.
  3. Noise Levels: Some guests have reported issues with noise, both from within the hotel and from the surrounding area.
  4. Service Inconsistencies: A few guests have experienced inconsistencies with service quality, impacting their overall satisfaction.
  5. Room Issues: A minority of guests have mentioned problems with their rooms, including issues with cleanliness or maintenance.

Amenities

Kids pool

Game room

Kids club

Extra beds/cribs

Grocery/Convenience store

Pool

Breakfast available

Breakfast available

Spa

Score icon8.8

RateScore

Total 2,403 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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8.0

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booking

2,287 Reviews

8.8 / 10

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expedia

116 Reviews

8.0 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Atmosphere

Cleanliness

Food

Fitness

Breakfast

Location

Pool

Business

Wellness

Amenities

Spa

Bar

Parking

Restaurant

Bathroom

Sleep

Gym

Family

Couples

Accessibility

Nightlife

Air Conditioning

Kitchen

Transit

Entertainment

Hot Tub

Atmosphere was mentioned 190 times

1% Negative92% Positive

Reviews based on Atmosphere

User image
AleksandraK4 months ago

I would kindly ask this review to be transferred to General Manager of Voco Riyadh, Mr. Mark Allaf. I was planning on asking for a meeting with him to bring this and maybe other topics to his attention but decided to start with a review here and see how it would go. Dear Mr. Allaf, Have you ever tried eating hard fruits, vegetables (incl. salad leaves), chicken, red meat with a plastic fork? If not, I would suggest that you should visit the Executive Lounge of Voco Riyadh for a dinner buffet and get this experience first-hand. Words that come to my mind if someone asks me about it - embarrassing (worst case your food will fly from your plate across the room), taсky, unesthetic. Every time I go for dinner at the Lounge I´m bewildered - Is it indeed a top hotel? Why would a reputable hotel do this to their guests who paid for or were upgraded to the Executive Lounge? Even airlines provide proper metal silverware. I addressed this topic by email to our corporate sales manager at Voco Riyadh. Nothing changed. I'm not even sure that he passed it over to anyone. Last 4 months I´ve been staying at your hotel for 2 weeks every month. I´ve started bringing my own pillow, cause I struggle with Voco ones (which is usually not an issue for me at other hotels). Internet is still an issue at this hotel (I addressed it before), it got much better after my complaints but not enough to have an uninterrupted video call presenting from my room. Coming back to plastic forks and knives - is the only way for me to feel that I'm not at McDonald's to start bringing with me on trips my own metal silverware? For my next 2-week trip in January, I've already decided to change the hotel. Whether I will be coming back to Voco or recommending it to colleagues - I'm not sure, unless you start listening to your guests. Customer experience is what matters for me and a lot of people these days. And it's those small things that define it and contribute to it. Thank you for reading it till the end. Best regards, Aleksandra IHG Platinum Elite Member #272157216

User image
Blu Sia4 months ago
4/5Google icon

Always have my breakfast here and the general atmosphere of the restaurant is one that is very relaxed and comfortable with good food and specially wonderful staff . Ahmed Nopy is ultra accommodating, friendly and ever helpful. Highly recommend it for you to try. And come Back.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Oct, 2023Now

General Info

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Total number of rooms 438

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

6

Download

75

Upload

41

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Ministry of Interior

350 m

National Museum of Saudi Arabia

2 km

Al Faisaliyah Tower

3 km

Kingdom Centre

3.5 km

Riyadh Zoo

3.5 km

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Airports Nearby

King Khaled Intl. Airport (RUH)

19.5 km

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Restaurants

Anardana

Nearby

Tim Hortons

Nearby

Barn’s

420 m

Over Dose

140 m

مقصف

140 m

Street View

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Daytime safety

83 out of 100

Very Safe

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Nighttime safety

70 out of 100

Safe

Riyadh governorate safety index

26

Overall Crime index

Low

An average rating of the crime categories

26 out of 100

Property crime severity

Low

25

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Mugging or robbery  25/100

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Car theft  29/100

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Car break-ins  33/100

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Home break-ins  23/100

Violent crime severity

Low

21

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Physical attacks  22/100

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Racism or religion motivated attacks  22/100

Other crime severity

Low

21

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Insult or harassment in public  29/100

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Corruption or bribery  40/100

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Drug problem  26/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $1

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Coffee

$2.5 - $6.1

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Beer 0.5L

$1.2 - $2.9

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Meal, inexpensive restaurant

$4.9 - $12.3

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Public transport, one-way ticket

$0.7 - $1.2

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Taxi 1km (normal tariff)

$0.7 - $3.2

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Meal for 2 people, mid-range restaurant, three-course

$36.9 - $122.9

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Bottle of mid-range wine

$1.2 - $14.7

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McMeal at McDonalds

$6.1 - $7.9

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Coke/Pepsi 0.33L

$0.6 - $1.2

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Public transport, monthly pass

$21.4 - $34.4

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Gasoline (1 liter)

$0.5 - $0.6

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Mobile phone monthly plan

$17.2 - $54.1

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Fitness club, monthly fee

$49.2 - $147.5

Weather In Riyadh governorate

°C
°F

Air Quality

Unhealthy

PM2.573

PM10251

66

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 14:00

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Check out until 12:00

Children welcome

No pets or service animals

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