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Image of JEN Singapore Tanglin by Shangri-La
Image of JEN Singapore Tanglin by Shangri-La
Image of JEN Singapore Tanglin by Shangri-La
Image of JEN Singapore Tanglin by Shangri-La
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1/5

Image of JEN Singapore Tanglin by Shangri-La
Image of JEN Singapore Tanglin by Shangri-LaImage of JEN Singapore Tanglin by Shangri-LaImage of JEN Singapore Tanglin by Shangri-LaImage of JEN Singapore Tanglin by Shangri-La

Safety index

78 out of 100

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Safe area tag

Safe area

Business

Spa

Shopping

City

JEN Singapore Tanglin by Shangri-La

Rating icon

8.6

Good (11,092 ratings)

Singapore, Singapore - 

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Location icon

140 m Tanglin Mall

Location icon

560 m Gleneagles Hospital

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560 m Forum The Shopping Mall

Hotel Overview

JEN Singapore Tanglin by Shangri-La is a well-regarded hotel that offers a commendable balance between luxury and convenience. Based on user reviews, the hotel stands out for its impeccable service, elegant accommodations, and a range of facilities that cater to both leisure and business travelers. Guests appreciate the tranquil ambiance, strategic location, and the attention to detail in every aspect of their stay. However, there are some areas where improvements could enhance the guest experience even further.

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Hotel highlights

Service

Property

Location

  1. Exceptional Service: Staff members are praised for their prompt, friendly, and attentive service.
  2. Elegant Accommodations: Guests love the stylish, comfortable rooms and the peaceful atmosphere.
  3. Strategic Location: The hotel's location is ideal for exploring the city, with easy access to shopping, dining, and attractions.
  4. Quality Dining Options: The on-site dining establishments are highly rated for both the quality of food and the variety of options available.
  5. Comprehensive Amenities: The range of amenities, including a pool and fitness center, are appreciated for enhancing the stay.
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Area for improvement

  1. Pricey: Some guests feel that the prices for rooms and services are on the higher side.
  2. Limited Parking: Limited parking space can be a challenge for guests who are driving.
  3. Noise Issues: A few guests have mentioned that soundproofing could be improved to avoid noise disruptions.
  4. Routine Maintenance: Occasional maintenance issues in the rooms or facilities have been pointed out.
  5. Check-in Delays: There have been instances of delays during the check-in process, causing inconvenience to guests.

Amenities

Kids pool

Pool

Breakfast available

Breakfast available

Spa

Hot Tub

Hot Tub

Free WiFi

Parking included

Parking included

Air conditioning

Air conditioning

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Related hotel videos

Score icon8.6

RateScore

Total 11,092 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.5

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8.2

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8.6

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4.3/5

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4.5/5

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agoda

1,311 Reviews

8.5 / 10

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booking

2,105 Reviews

8.2 / 10

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expedia

1,001 Reviews

8.6 / 10

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google

5,027 Reviews

4.3 / 5

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tripadvisor

1,648 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

5,027+ People Are Talking

Service

Property

Location

Dining

Breakfast

Cleanliness

Atmosphere

Fitness

Bar

Restaurant

Transit

Bathroom

Room

Sleep

Pool

Couples

Business

Gym

Family

Kitchen

Accessibility

Nightlife

Wellness

Wi-Fi

Parking

Spa

Safety

Air Conditioning

Tv

Hot Tub

Nature

Service was mentioned 1147 times

14% Negative80% Positive

Reviews based on Service

User image
Junaidi Abdullah2 months ago
5/5Google icon

I did not stay at the hotel that's why I didn't rate it above. I had the lunch buffet which was so deliciously good! Affordable pricing, complimentary parking for a certain amount spent for the buffet. Quite a wife spread of food prepared. Service was great Ambience is excellent. Will definitely come again!

User image
Sari Bui2 months ago
5/5Google icon

I stayed 6 nights with my teenage daughter. The location is perfect with MRT station right in front of the hotel, makes it easy for us to go everywhere. The staffs are friendly and helpful. The bed is comfortable. The restaurant is halal certified so we can eat everything with a peace of mind. The breakfast buffet is amazing and they have two cheerful chefs at the noodle section which lovely to see. Thank you, Jen Tanglin.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 565

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Number of floors 18

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

5

Download

223

Upload

193

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Tanglin Mall

140 m

Gleneagles Hospital

560 m

Forum The Shopping Mall

560 m

Singapore Botanic Gardens

630 m

ION Orchard

840 m

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Getting around

Orchard Boulevard Station

210 m

JB Sentral

19 km

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Airports Nearby

Seletar Airport (XSP)

12.5 km

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Restaurants

J65, Jen Tanglin

Nearby

Astor Bar

280 m

Pano Kato Grill, Pizza & Deli

210 m

Nassim Hill Bakery Bistro Bar

350 m

Starbucks

140 m

Street View

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Daytime safety

83 out of 100

Very Safe

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Nighttime safety

76 out of 100

Safe

Singapore safety index

Safety

Crime

78

Overall Safety Index

Safe

An average rating of the six safety categories

78 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

77

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

100

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Property safety

Safe

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Likelihood of theft.

lowhigh

76

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

56

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

57

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

24

Overall Crime index

Low

An average rating of the crime categories

24 out of 100

Property crime severity

Low

28

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Mugging or robbery  20/100

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Car theft  17/100

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Car break-ins  22/100

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Home break-ins  20/100

Violent crime severity

Minimal

19

Crime category icon

Physical attacks  22/100

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Racism or religion motivated attacks  20/100

Other crime severity

Low

21

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Insult or harassment in public  25/100

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Corruption or bribery  26/100

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Drug problem  22/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.5 - $2.4

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Coffee

$2.1 - $5.5

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Beer 0.5L

$2.1 - $5.5

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Meal, inexpensive restaurant

$4.1 - $13.7

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Public transport, one-way ticket

$1 - $1.7

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Taxi 1km (normal tariff)

$0.4 - $1.4

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Meal for 2 people, mid-range restaurant, three-course

$41.2 - $123.6

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Bottle of mid-range wine

$13.7 - $41.2

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McMeal at McDonalds

$5.5 - $8.2

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Coke/Pepsi 0.33L

$1 - $2.1

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Public transport, monthly pass

$61.8 - $96.1

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Gasoline (1 liter)

$1.4 - $2.2

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Mobile phone monthly plan

$6.9 - $34.3

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Fitness club, monthly fee

$54.9 - $137.3

Weather In Singapore

°C
°F

Precipitation In Singapore

mm
in

Air Quality

Moderate

PM2.518

PM1030

34

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

water icons

Poor

Water quality is very low. Consider alternative water drinking options.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets or service animals

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