Hotel Lagon 2

Steve Bintley2 years ago

3/5

I’m in two minds about this hotel - there’s lots of great aspects but equally improvements needed. In the days leading up to my stay I tried to reach out for assistance with transport to the hotel, but there was no response to email and difficulty with English over the phone. Fortunately taxis are easy enough to source at the airport but allow at least an hour, and my return took two hours in peak traffic. Checking in was easy, staff friendly and quickly explained the facilities and although it felt a basic affair it was quick. My room was on the same level as reception and was listed as a Superior Single room. Fortunately this didn’t equate to only having a single bed and the room was pretty spacious. With a tiled floor throughout and effective air-conditioning it was a cool room in the hot weather and with a separated living area by a step it would be comfortable for an extended stay. There was a large desk with kettle but only a single coffee sachet provided, which felt tight despite the single occupancy. There was a large bottle of mineral water. The TV was wall mounted opposite the bed, a decent enough size for the room but with rather poor picture quality and only a single channel in English from the US. The selling point for the hotel rooms is the sea facing views and balconies. This is a nice space with the seats and the sound of waves crashing on the rocks below great, although I’m not sure I’d feel so relaxed during stormy weather! The bathroom was an okay space with plenty of storage space around the sink. Only a single item of each toiletry was provided, and none of them seemed to match, but there were enough towels of good quality. Bizarrely the toilet seat was too small for the actual toilet and there was no form of door or curtain on the shower which made it feel a bit of work-in-progress area. The shower head was good, but with very sensitive temperature control and inconsistent heat, but at least a large unit. Overall it was a comfortable enough room. There were some bugs which could be found, small within the lower living room area, some larger hiding in the gaps around the wardrobe, but not something which couldn’t be put to the back of the mind. A lot of decor appeared to be water damaged and was really due a touch up, both within the bathroom and main bedroom ceiling. Housekeeping weren’t the quietest in the morning, but they observed the privacy sign and there was zero noise from the adjacent rooms. On the lower level is the restaurant, and below that the bar. Both overlook the ocean but have very limited seating outdoors. The air-conditioning inside is very effective and the staff all very friendly, but somewhat limited with English. With the lights off during the day it didn’t always feel the most cosy of retreats, but there was some more comfortable seating by the window in the bar. Drink prices are reasonable and always served properly chilled. There was a mixed experience with glasses being provided for the bottled beer and whether a bowl of nuts was brought though. The restaurant has a decent enough menu selection, and all the dishes looked great in terms of presentation. Wanting something smaller I opted for the Lagon burger and while it was tasty it was strange to receive without the complete bun! Flavour was great though, portion size good for the price and overall enjoyable with the service. Checking out was a seamless experience, with bags taken care of and a quick organisation of a taxi to the airport. There’s a small amount of seating in the lobby if you do need to wait for any reason and the location of the hotel was nice for a first time visit to the city. It’s an easy walk to the centre and being on the coast has some other good options. The staff are great, even though I struggled not being great French, and for the sea views the rooms are brilliant. Some decorating wouldn’t go amiss to bring it up to the four-star expectation but it would still be a consideration for me on a future city visit.