The Oasis at Grace Bay is a popular accommodation choice in Providenciales, noted for its serene beauty and inviting atmosphere. Guest reviews highlight a range of experiences, from the hotel's exceptional services to its stunning location. Below are the top good and bad aspects based on guest feedback.
1/5
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The Oasis at Grace Bay
9.3
(1,211 ratings)
Providenciales, Turks and Caicos Islands -
770 m Grace Bay Beach
1.05 km The Regent Village Shopping Mall
1.19 km Salt Mills Plaza
Hotel Overview
Hotel highlights
Nature
Cleanliness
Location
- Location: Situated close to the beach, offering guests easy access to pristine sands and clear waters.
- Staff Friendliness: The staff members receive high praise for being attentive, friendly, and going above and beyond for guests.
- Room Quality: Guests appreciate the well-maintained and clean rooms, equipped with comfortable furnishings.
- Amenities: The hotel boasts a range of amenities, including a swimming pool and Wi-Fi, enhancing the stay experience.
- Tranquility: The setting is described as peaceful and relaxing, perfect for those looking to unwind.
Area for improvement
- Price: Some guests feel that the prices are a bit high for the value received.
- Food Options: Limited dining options within the hotel, leading some guests to seek meals elsewhere.
- Booking Issues: A few guests have mentioned difficulties with booking and reservation accuracy.
- Maintenance Issues: Occasional maintenance problems in certain rooms or facilities have been reported.
- Wi-Fi Connectivity: Despite being listed as an amenity, some guests have faced issues with Wi-Fi connectivity.
Amenities
Microwave
Pool
Restaurant
Bar
Breakfast available
Air conditioning
Free WiFi
Parking included
RateScore
Total 1,211 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
366 Reviews
9.1 / 10
expedia
845 Reviews
9.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
182+ People Are Talking
Nature
Fitness
Cleanliness
Location
Amenities
Bathroom
Food
Kitchen
Breakfast
Bar
Sleep
Atmosphere
Family
Transit
Wi-Fi
Pool
Restaurant
Nature was mentioned 48 times
Reviews based on Nature
With all due respect towards those who have positively rated this property, it is another photoshopped average place where nothing works! |Specifics:|- Internet/wifi: it is intermittent all day long. Excuse: it does not work when it is cloudy, when it rains, when it is stormy, or when the clouds are near by. Practically it only works 20% of the time. to be fair you are told at check in when the deposit has been taken.|- Air conditioning: WHEN it works, it cannot be modulated. Freezing or OFF.|You will also enjoy an early wake up call by nature because there are no black out curtains, so you are in the sun light bright and early.|- Musty smell in the room. I have been to many Islands this is worse than what is considered normal. Overall depressing.|- Buggy system to access your room. It has a code not a key. Sometimes it works sometimes it does not. A clever intention gone wrong.|The property reminds me of a Florida Motel, the room resembles a college dorm.|THE GOOD:|The E-Bikes...when they remember to charge them.|The location.|
I don't think I can properly capture how amazing this place truly is but I'll try. The drive in makes you realize you made the right choice with the amazing landscape, tucked in a privately kept oasis. It felt unlike the other resorts of the area. When you enter the office you're greeted by what I can only describe as the most guinuine and kindest staff you'll ever experience. It's not a faked kindness that I've experienced at most vacation destinations. While they get you checked in you'll enjoy a lemon scented moist towel to wash away the airplane funk. From arrival to your bags being taken to your room is lightning quick so you can get settled fast and start your vacation. I would recommend asking for a coconut, which will be picked from the grounds and delivered to you with a straw. Best water ever. They have 2 very nice and well maintained pools if that's your thing. More importantly the beach is a 2 minute walk away. They have a golf cart that will take you but it's so close that seemed a little lazy to us. They have plenty of bikes (including electric) that are free to take out whenever you want. They also have massage tables available outside on the grounds. Next time I'll schedule one for the first day and one for the last. One time wasn't enough and the massage was amazing. They have a coffee cart next to the office that serves from 8-11 (I believe) and has great coffee beans. A big thank you to the ladies who made my 4 coffee's every day. The rooms were great and well equipped but I don't come to paradise to sit in my room. I need to give a BIG SHOUT OUT to our friends in the Aplo breakfast/lunch on-site restaurant. They made this trip for us. The connections we made meant the world to us and I believe we've made friends we'll come back to see many times over. They have a great breakfast and the smoothies are a must. I was on a 2 a day smoothie diet. We will be back many times and I won't even consider going somewhere else. Every vacation from here out will be fighting for 2nd place to The Oasis At Grace Bay and TCI. Thank you all for the most amazing trip my wife and I have ever had. I hope management realizes how wonderful their staff is. Thank you again and we CAN'T WAIT to see you all again very soon.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 36
Number of floors 2
Number of buildings/towers 6
Year Built 2015
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
47Download
51Upload
43Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $3.7
Coffee
$4.6 - $9.2
Beer 0.5L
$2.8
Meal, inexpensive restaurant
$13.8 - $73.8
Public transport, one-way ticket
$1.8
Meal for 2 people, mid-range restaurant, three-course
$110.6 - $165.9
Bottle of mid-range wine
$4.6 - $18.4
McMeal at McDonalds
$9.2 - $9.2
Coke/Pepsi 0.33L
$2.8 - $3.7
Gasoline (1 liter)
$1.2 - $2.6
Fitness club, monthly fee
$69.1 - $92.2
Weather In Providenciales
House Rules
Check in after 15:00
Check out until 11:00
Children welcome
No pets or service animals