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Image of Novotel Bangkok Sukhumvit 20
Image of Novotel Bangkok Sukhumvit 20
Image of Novotel Bangkok Sukhumvit 20
Image of Novotel Bangkok Sukhumvit 20
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1/5

Image of Novotel Bangkok Sukhumvit 20
Image of Novotel Bangkok Sukhumvit 20Image of Novotel Bangkok Sukhumvit 20Image of Novotel Bangkok Sukhumvit 20Image of Novotel Bangkok Sukhumvit 20

Safety index

64 out of 100

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Safe area tag

Safe area

Business

Family

Luxury

Shopping

City

Novotel Bangkok Sukhumvit 20

Rating icon

8.8

Good (10,539 ratings)

Bangkok, Thailand - 

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Location icon

560 m Soi Cowboy

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770 m Terminal 21 Shopping Mall

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840 m EmQuartier

Hotel Overview

Novotel Bangkok Sukhumvit 20 is a modern hotel located in a vibrant area of Bangkok, offering a blend of comfort and convenience for travelers. Based on user reviews, the hotel is known for its high-quality service, excellent dining options, and strategic location. It's the ideal choice for both leisure and business travelers looking for a memorable stay in Thailand's bustling capital.

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Hotel highlights

Service

Property

Location

  1. Strategic Location: Centrally located with easy access to shopping malls, restaurants, and nightlife options.
  2. Modern and Clean Rooms: Guests appreciate the modern design and cleanliness of the rooms, ensuring a comfortable stay.
  3. Exceptional Service: The staff is praised for their attentiveness, friendliness, and professionalism.
  4. Quality Dining Options: The hotel offers a variety of dining experiences that cater to all tastes, often exceeding guests' expectations.
  5. Excellent Facilities: From the rooftop pool to the fitness center, the hotel provides top-notch facilities for relaxation and exercise.
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Area for improvement

Parking

Air Conditioning

  1. Price: Some guests feel that the prices for rooms and services could be more competitive.
  2. Busy Area: The central location means it can sometimes be noisy, affecting guests looking for a tranquil environment.
  3. Room Size: A few guests have mentioned that the rooms, particularly the standard ones, can feel a bit small.
  4. WiFi Connectivity: Occasional issues with WiFi connectivity in the rooms have been reported by guests.
  5. Swimming Pool Size: Despite being a highlight, some guests found the swimming pool smaller than expected.

Amenities

Kids pool

Babysitting

Babysitting

Kids club

Extra beds/cribs

Soundproof rooms

Breakfast available

Breakfast available

Pool

Free WiFi

Free WiFi

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Related hotel videos

Score icon8.8

RateScore

Total 10,539 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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8.4

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9.0

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4.4/5

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4.5/5

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agoda

2,619 Reviews

8.8 / 10

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booking

1,393 Reviews

8.4 / 10

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expedia

1,003 Reviews

9.0 / 10

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google

3,485 Reviews

4.4 / 5

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tripadvisor

2,039 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

3,485+ People Are Talking

Service

Property

Location

Breakfast

Cleanliness

Dining

Bar

Fitness

Atmosphere

Pool

Room

Sleep

Restaurant

Transit

Bathroom

Business

Parking

Gym

Family

Wellness

Accessibility

Spa

Nightlife

Air Conditioning

Couples

Nature

Wi-Fi

TV

Kitchen

Safety

Service was mentioned 656 times

9% Negative87% Positive

Reviews based on Service

User image
Marianna Garofalo2 months ago
3/5Google icon

I spent 6 nights in December 2023. The hotel is fine, just not worth the costs. Location is excellent and staff is helpful -and professional a the property is a little hold old and poorly maintained (carpets all over is very dirty). The rooms are very small (a family of 3 with a kid hardly fits) and cleanliness is questionable (found a dirty pair of socks behind the bed). Breakfast was quite rich and not bad quality. Overall an okay stay but I will define you look for other places next time.

User image
Ankur Gaur2 months ago
5/5Google icon

Stayed at this awesome hotel. The service is excellent especially I would like to mention Mr. Jeera and his team. He ensured I had a comfortable stay and I got an early check-in. The view from the room was spectacular.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Aug, 2023Now

General Info

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Total number of rooms 244

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Number of floors 25

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Year Built 2015

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

7

Download

165

Upload

140

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Soi Cowboy

560 m

Terminal 21 Shopping Mall

770 m

EmQuartier

840 m

Embassy of India

840 m

Emporium

910 m

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Getting around

Bangkok Makkasan Station

2.5 km

Asok BTS Station

630 m

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Airports Nearby

Suvarnabhumi Intl. Airport (BKK)

18 km

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Restaurants

Saras

Nearby

Novotel Food Exchange

Nearby

Dakshin

560 m

ท่งหลี

Nearby

Novotel Executive Sky Lounge

Nearby

Street View

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Daytime safety

79 out of 100

Safe

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Nighttime safety

56 out of 100

Risky

Bangkok safety index

Safety

Crime

64

Overall Safety Index

Safe

An average rating of the six safety categories

64 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

lowhigh

49

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

92

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Property safety

Risky

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Likelihood of theft.

lowhigh

43

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Political safety

Risky

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Potential for infringement of political rights or political unrest.

lowhigh

43

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

57

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

40

Overall Crime index

Low

An average rating of the crime categories

40 out of 100

Property crime severity

Moderate

42

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Mugging or robbery  37/100

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Car theft  30/100

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Car break-ins  35/100

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Home break-ins  38/100

Violent crime severity

Low

38

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Physical attacks  33/100

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Racism or religion motivated attacks  20/100

Other crime severity

Low

40

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Insult or harassment in public  31/100

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Corruption or bribery  80/100

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Drug problem  51/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $0.6

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Coffee

$1 - $3.9

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Beer 0.5L

$1 - $2.3

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Meal, inexpensive restaurant

$1.3 - $6.5

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Public transport, one-way ticket

$0.8 - $1.6

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Taxi 1km (normal tariff)

$0.9 - $1.3

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Meal for 2 people, mid-range restaurant, three-course

$15.7 - $52.2

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Bottle of mid-range wine

$10.4 - $26.1

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McMeal at McDonalds

$3.9 - $6.8

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Coke/Pepsi 0.33L

$0.4 - $1.3

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Public transport, monthly pass

$26.1 - $78.3

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Gasoline (1 liter)

$0.9 - $1.2

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Mobile phone monthly plan

$6.5 - $18.3

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Fitness club, monthly fee

$26.1 - $78.3

Weather In Bangkok

°C
°F

Precipitation In Bangkok

mm
in

Air Quality

Unhealthy

PM2.528

PM1041

74

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Good

Water quality is satisfactory. Slight deviations may be noticed.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 14:00

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Check out until 12:00

Children welcome

No pets, service animals welcome

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