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Image of Hyatt Regency Phuket Resort
Image of Hyatt Regency Phuket Resort
Image of Hyatt Regency Phuket Resort
Image of Hyatt Regency Phuket Resort
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1/5

Image of Hyatt Regency Phuket Resort
Image of Hyatt Regency Phuket ResortImage of Hyatt Regency Phuket ResortImage of Hyatt Regency Phuket ResortImage of Hyatt Regency Phuket Resort

Safety index

58 out of 100

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Beach

Business

Family

Luxury

Spa

Adventure sport

Hyatt Regency Phuket Resort

Rating icon

8.6

Good (4,468 ratings)

Kamala, Thailand - 

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560 m Hua Beach

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1.19 km Kamala Beach

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1.26 km Big C Market Kamala

Hotel Overview

Hyatt Regency Phuket Resort is nestled in Kamala and is widely recognized for its stunning views and luxurious amenities. Customer reviews often highlight its idyllic location, top-notch facilities, and attentive service, making it a favorite among travelers looking for a premium stay.

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Hotel highlights

Service

Property

Fitness

  1. Stunning Ocean Views: Guests frequently praise the breathtaking ocean vistas from the resort.
  2. Exceptional Service: The staff's attention to detail and courteous service often receive high remarks.
  3. Luxurious Rooms: The accommodation is lauded for its spacious, well-appointed rooms.
  4. World-Class Facilities: From the spa to the fitness center, the resort offers a range of high-quality facilities.
  5. Peaceful Location: Its serene setting in Kamala is often highlighted as perfect for a relaxing getaway.
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Area for improvement

Bathroom

Accessibility

Air Conditioning

  1. Accessibility Issues: Some guests find the resort's hilly terrain challenging to navigate.
  2. Distance from Main Attractions: The location, while peaceful, can be a bit isolated from major tourist spots.
  3. Food Variety: A few reviewers mention a desire for more variety in dining options.
  4. Pricing: There are comments regarding the high prices for services and amenities.
  5. Swimming Pool Accessibility: Limited access times and regulations at the pool have been a point of contention for some guests.

Amenities

Kids pool

Babysitting

Babysitting

Kids club

Grocery/Convenience store

Breakfast available

Breakfast available

Pool

Spa

Free WiFi

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Related hotel videos

Score icon8.6

RateScore

Total 4,468 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.2

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8.3

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8.2

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4.4/5

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4.5/5

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agoda

1,085 Reviews

8.2 / 10

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booking

776 Reviews

8.3 / 10

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expedia

88 Reviews

8.2 / 10

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google

1,785 Reviews

4.4 / 5

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tripadvisor

734 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

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1,785+ People Are Talking

Service

Property

Fitness

Nature

Room

Breakfast

Pool

Cleanliness

Location

Dining

Atmosphere

Bar

Family

Bathroom

Sleep

Restaurant

Accessibility

Transit

Nightlife

Beach

Couples

Wellness

Spa

Business

Safety

Air Conditioning

Gym

TV

Hot Tub

Wi-Fi

Parking

Kitchen

Service was mentioned 458 times

15% Negative79% Positive

Reviews based on Service

User image
Cheryl T1 month ago

Booked this hotel 3 days before we arrived. We got a family room (bunk bed) as we travelled with a 5yr old and a 1yr old. Here's a list of pros and cons to the resort...||PROS :|- The Marine Biology Centre is one of the best things about this resort. Marat, the resident marine biologist was so knowledgeable and enthusiastic and never fails to greet us whenever we spots us around in the hotel. We learnt alot through snorkeling at the house reef with him, presentations on jellyfish and life cycles, doing experiments and tests on salinity of sea water etc. There are sea urchins, jellyfish and starfish in the centre and a small touch pool as well. The work that he does here is so important in educating us and the next generation about marine conservation.|- It was so convenient and amazing to have a house reef in front of the hotel. This way we don't have to book tours to snorkel! We saw lots of tropical fish and even an eel! Snorkels, fins, life vests etc are available for guests. Bring water shoes if you are worried about rocks. |- The kids club is very well equipped with activities and a cool playground for our children. You do have to pay for certain activities (like batik shirt painting, candle making etc) but most activities are free and the staff at the club are so friendly and they take such good care of your kids!|- The swimming pool equipment. Despite there only being one massive pool, it has alot of toys and floaties for everyone to use for free. There's also a separate toddler pool for the young kids which is shaded, all in the same area.|- Booking of outside activities (elephant sanctuary, atv, ziplines, phi phi island etc) can all be done via the hotel at no extra charges. They simply book them for you at the same rate if you were to book yourself with the vendors online. This is extremely convenient because we don't speak Thai and it's easier for the hotel to liaise on time/place/transport for the activities with the vendors.|- The rooms are always kept clean and housekeeping is very proactive in ensuring you have clean towels, extra bottled water etc in your room all the time.|- The staff at the concierge are so friendly, they remember our kids and their names and always look out for them! Thank you Meily and Reen!|- Breakfast buffet was included in our room rate and the spread was great!||CONS: |- The rooms aren't very soundproof. You can hear banging of the heavy doors, people who are jet-lagged awake at 2-3am making noises and the clanking of their cutlery against plates when they order room service etc.|- There isn't anywhere walkable outside the hotel. You have to take a Grab/taxi or the hotel free shuttle to the town centre 5minutes away. This annoyed us when we wanted to grab a quick and cheap meal and didn't want to eat at the hotel. This was the only main CON for us. Everything else about our stay has been perfect.|- Many reviews talk about the hotel being hilly and having to walk really far or to call for the hotel buggy to take you from your room to the main area. This is true for others but we requested a room close to the main area because we have a baby and will need to keep running back to the room to grab stuff/milk/naps etc, so we were given a room in Block 4 and there wasn't very much walking that we needed to do which was perfect.||Overall we would rate the stay 4.5/5 and would definitely return because of the house reef, Marine Biology Centre and kids club!

User image
Kam Boon Han2 months ago
4/5Google icon

Overall the room is good, unfortunately the room has condensation issue. The floor will get wet if the room temperature is set beyond 24C Service from all the staff was great Location is wise is good, is quiet and peaceful. If you looking for beach, this is not the resort for beach enjoyment. Overall resort is kid friendly but not stroller friendly, be prepared to carry your kid around.

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

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Total number of rooms 201

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Number of floors 3

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Number of buildings/towers 14

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Year Built 2013

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

30

Download

43

Upload

38

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Hua Beach

560 m

Kamala Beach

1.19 km

Big C Market Kamala

1.26 km

Tsunami Memorial

1.5 km

Patong Beach

9 km

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Airports Nearby

Phuket Intl. Airport (HKT)

19 km

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Restaurants

Vanilla Sky

420 m

Pavillion Beach Restaurant

1.05 km

Kamala Bakery

1.19 km

The Pool House

Nearby

The Poolside

420 m

Street View

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Daytime safety

82 out of 100

Very Safe

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Nighttime safety

61 out of 100

Safe

Kamala safety index

Safety

Crime

58

Overall Safety Index

Risky

An average rating of the six safety categories

58 out of 100

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Women safety

Risky

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Likelihood of inappropriate behavior against women.

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50

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Physical safety

Very Safe

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Likelihood of injury due to harmful intent.

lowhigh

95

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Property safety

Risky

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Likelihood of theft.

lowhigh

47

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Political safety

Very Unsafe

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Potential for infringement of political rights or political unrest.

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10

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LGBTQ safety

Risky

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

44

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

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100

42

Overall Crime index

Moderate

An average rating of the crime categories

42 out of 100

Property crime severity

Moderate

47

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Mugging or robbery  42/100

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Car theft  34/100

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Car break-ins  41/100

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Home break-ins  49/100

Violent crime severity

Moderate

42

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Physical attacks  34/100

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Racism or religion motivated attacks  20/100

Other crime severity

Moderate

43

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Insult or harassment in public  28/100

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Corruption or bribery  79/100

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Drug problem  54/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $0.5

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Coffee

$1.2 - $3.1

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Beer 0.5L

$1.2 - $1.8

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Meal, inexpensive restaurant

$1.3 - $6.5

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Public transport, one-way ticket

$0.5 - $2.6

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Taxi 1km (normal tariff)

$0.6 - $1.6

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Meal for 2 people, mid-range restaurant, three-course

$20.7 - $38.9

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Bottle of mid-range wine

$7.8 - $25.9

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McMeal at McDonalds

$5.7 - $6.7

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Coke/Pepsi 0.33L

$0.5 - $1

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Public transport, monthly pass

$10.1

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Gasoline (1 liter)

$0.9 - $1.2

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Mobile phone monthly plan

$7.8 - $13.8

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Fitness club, monthly fee

$25.9 - $129.6

Weather In Kamala

°C
°F

Precipitation In Kamala

mm
in

Air Quality

Moderate

PM2.513

PM1024

29

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Good

Water quality is satisfactory. Slight deviations may be noticed.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets or service animals

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