RatePunk Logo
Image of Grand Mercure Phuket Patong
Image of Grand Mercure Phuket Patong
Image of Grand Mercure Phuket Patong
Image of Grand Mercure Phuket Patong
icon

1/5

Image of Grand Mercure Phuket Patong
Image of Grand Mercure Phuket PatongImage of Grand Mercure Phuket PatongImage of Grand Mercure Phuket PatongImage of Grand Mercure Phuket Patong

Safety index

57 out of 100

Show All Photos

Business

Eco-certified

Family

Luxury

Spa

Adventure sport

Beach

Grand Mercure Phuket Patong

Rating icon

8.9

Good (9,612 ratings)

Patong, Thailand - 

show on map
Location icon

560 m Patong Beach

Location icon

560 m Jungceylon Shopping Center

Location icon

630 m Central Patong

Hotel Overview

Based on user reviews, Grand Mercure Phuket Patong is highly regarded for its exceptional location, friendly staff, and quality amenities. This hotel offers a memorable experience for visitors with its combination of modern comforts and authentic Thai hospitality.

Thumbs up icon

Hotel highlights

Service

Property

Cleanliness

  1. Exceptional Location: Nestled close to the beach and local attractions, making it convenient for sightseeing and relaxation.
  2. Friendly Staff: Employees are praised for their attentive and warm service, enhancing the overall stay.
  3. Quality Amenities: Offers a range of facilities, including a well-maintained pool, spa, and fitness center.
  4. Delicious Cuisine: The on-site restaurants serve a variety of tasty local and international dishes.
  5. Comfortable Rooms: Well-appointed rooms with modern decor, ensuring a restful night's sleep.
Thumbs down icon

Area for improvement

  1. Price: Some guests find the hotel to be on the expensive side, especially during peak seasons.
  2. Busy Location: The proximity to popular areas can sometimes result in noise and crowding, affecting the tranquility of the stay.
  3. Wi-Fi Connectivity: There are reports of inconsistent Wi-Fi in some parts of the hotel, causing inconvenience.
  4. Limited Parking: Available parking spaces can be scarce, especially during high occupancy periods.
  5. Room Availability: Difficulty in securing desired room types or views, particularly for last-minute bookings.

Amenities

Kids pool

Waterslide

Game room

Babysitting

Babysitting

Extra beds/cribs

Grocery/Convenience store

Breakfast available

Breakfast available

Pool

Youtube Icon

Related hotel videos

Score icon8.9

RateScore

Total 9,612 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.6

Icon

8.4

Icon

8.8

Icon

4.6/5

Icon

4.5/5

Icon

agoda

1,740 Reviews

8.6 / 10

Icon

booking

1,139 Reviews

8.4 / 10

Icon

expedia

1,002 Reviews

8.8 / 10

Icon

google

2,528 Reviews

4.6 / 5

Icon

tripadvisor

3,203 Reviews

4.5 / 5

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

2,528+ People Are Talking

Service

Property

Cleanliness

Location

Fitness

Breakfast

Atmosphere

Dining

Pool

Room

Nature

Family

Restaurant

Bar

Sleep

Bathroom

Wellness

Spa

Gym

Transit

Air Conditioning

Safety

Parking

Couples

Accessibility

Nightlife

Business

Wi-Fi

Kitchen

TV

Beach

Service was mentioned 738 times

6% Negative91% Positive

Reviews based on Service

User image
Donna N1 month ago

We stayed at the Grand Mecure over Christmas and new years for just over 2 weeks. |If wanting to explore Patong the location is great! It’s a calm retreat in the middle of the busy madness! |We had a swim up room that was a complemtary upgrade which was a lovely touch. I would advise asking to have one away from the trees though because we had a problem with mosquitoes. They do provide repellent but unfortunately it didn’t work for us. |The breakfast is really nice! Lots of choice which is changed on a daily basis. |The staff are super friendly as well which makes for a lovely welcome. |The rooms are kept really clean and you have everything you would need with regards to amenities. |If wanting to sunbathe the pool is pretty shady and it was quite small for us but still served it’s purpose for a relaxing afternoon. |There’s a Thai street food restaurant on the corner opposite the hotel that I would 100% recommend for take away foods, drinks etc or eating in. |Overall a nice hotel in a good location.

User image
L K1 month ago

The hotel is beautiful. When you get off the shuttle you first see how well taken off the place is. The entrance is inviting and welcoming. |Reception, they really try make you welcome with flower tea and hand towel to clean your hand and face and cool off. Water in the lobby. It is tranquil. |Good value for money. |Rooms are clean land not too snug. |Now, the breakfast buffet is something else. Wish i had one big stomach or a couple 😀|Staff go out of their way to accommodate your requests. For instance, i lost my cellphone at the airport, elicited the help of Mew to help me with phoning. She worked hard to help get my phone back. Amazing.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Mar, 2023Jul, 2023Now

General Info

Bullet point

Total number of rooms 314

Bullet point

Number of floors 7

Bullet point

Number of buildings/towers 6

Bullet point

Year Built 2014

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

10

Download

102

Upload

89

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Patong Beach

560 m

Jungceylon Shopping Center

560 m

Central Patong

630 m

Banzaan Fresh Market

840 m

Bangla Road

1.12 km

icon

Airports Nearby

Phuket Intl. Airport (HKT)

25.5 km

icon

Restaurants

Sak & Sa Thai Food

210 m

Chou Chou Phuket

Nearby

Craft Beer Lounge

Nearby

Bubbles

Nearby

San Sabai Restaurant

Nearby

Street View

Icon

Daytime safety

82 out of 100

Very Safe

Icon

Nighttime safety

61 out of 100

Safe

Patong safety index

Safety

Crime

57

Overall Safety Index

Risky

An average rating of the six safety categories

57 out of 100

Icon

Women safety

Risky

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

44

Icon

Physical safety

Very Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

85

Icon

Property safety

Risky

Info icon

Likelihood of theft.

lowhigh

47

Icon

Political safety

Very Unsafe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

9

Icon

LGBTQ safety

Risky

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

54

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

42

Overall Crime index

Moderate

An average rating of the crime categories

42 out of 100

Property crime severity

Moderate

47

Crime category icon

Mugging or robbery  42/100

Crime category icon

Car theft  34/100

Crime category icon

Car break-ins  41/100

Crime category icon

Home break-ins  49/100

Violent crime severity

Moderate

42

Crime category icon

Physical attacks  34/100

Crime category icon

Racism or religion motivated attacks  20/100

Other crime severity

Moderate

43

Crime category icon

Insult or harassment in public  28/100

Crime category icon

Corruption or bribery  79/100

Crime category icon

Drug problem  54/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.3 - $0.5

icon

Coffee

$1.2 - $3.1

icon

Beer 0.5L

$1.2 - $1.8

icon

Meal, inexpensive restaurant

$1.3 - $6.5

icon

Public transport, one-way ticket

$0.5 - $2.6

icon

Taxi 1km (normal tariff)

$0.6 - $1.6

icon

Meal for 2 people, mid-range restaurant, three-course

$20.7 - $38.9

icon

Bottle of mid-range wine

$7.8 - $25.9

icon

McMeal at McDonalds

$5.7 - $6.7

icon

Coke/Pepsi 0.33L

$0.5 - $1

icon

Public transport, monthly pass

$10.1

icon

Gasoline (1 liter)

$0.9 - $1.2

icon

Mobile phone monthly plan

$7.8 - $13.8

icon

Fitness club, monthly fee

$25.9 - $129.6

Weather In Patong

°C
°F

Precipitation In Patong

mm
in

Air Quality

Moderate

PM2.513

PM1024

29

Slider marker

Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

water icons

Good

Water quality is satisfactory. Slight deviations may be noticed.

Traffic around property

traffic icons

Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 14:00

Clock Icon

Check out until 12:00

Children welcome

No pets or service animals

Our Recent Articles